We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Promoting on Indonesia Tourism” 4 of 5 bubbles
Review of Grand Ixora Kuta Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Grand Ixora Kuta Resort
Ranked #72 of 250 Hotels in Kuta
Jakarta, Indonesia
1 review
“Promoting on Indonesia Tourism”
4 of 5 bubbles Reviewed February 23, 2013

Dear Mr.Muhsin,

I am planning to stay in your Hotel for a few days next month due to the review given by your Hotel Guest as part of our effort to promote Indonesia Tourism locally in Indonesia and overseas. Part of promoting it is by organizing events which is fully supported by the Ministry of Tourism Indonesia. Therefore, I hoped that we could meet up and discuss on promoting your Hotel. Please view www.karnivalwisata.com and my email would be james@karnivalwisata.com.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jamespany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, February 28, 2013
Dear Mr. James,

Well received your request and I am open the discussion for our mutual beneficial. Please let me know if you have already booked the accommodation in our hotel. Please also advise your convenient time to meet up and further discussion. I can be reached at HP: 081337303628.

Best Regards,

Muhsin Anwar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

426 reviews from our community

Traveler rating
    122
    196
    84
    12
    12
See reviews for
117
118
38
37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Abuja, Nigeria
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed February 17, 2013

Had 3 nights at the grand whiz with my family, and we had a great time. The location is near the airport about 5 min from Discovery mall and 10 min from Kuta square. We wanted a hotel in this location having stayed in a quiet place previously, so we were not disappointed.

The hotel itself is new, very nicely designed common areas, lovely staff and a great pool. The room itself is small but well decorated and appointed. It was a bit mall for me, my wife and son (who slept on the floor in a travel cot), however it would be fine for a couple.

  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank grant_vera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, February 20, 2013
Dear Sirs/Madam,

Thank you for staying at Grand Whiz Hotel Kuta Bali in November 2012.

It was happy to receive your good feedback of our product and services. So we can ensure our services and product has been well extended to our valuable customers.

In the future, make sure to reserve our Suite as it would be large enough for your family.

Thank you and please feel free to contact us, should you want to stay again at Grand Whiz Hotel Kuta Bali.

Warmest regards,

Muhsin Anwar
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 14, 2013

Stayed here for 3d/2n, the interior of the room is dominant with brown color which gives warm atmosphere, the mattress is hard but it is okay for us, just lack of pillows( would be better if each person get 2 pillows to have better support of the neck on this hard mattress). Love the pool as it is not too small and clean.
The breakfast has enough varieties thus taste average.
The location is good since u can walk to Discovery Mall, Kuta Beach,etc. Many restaurants n bars are within walking distance. Spas ,massages and mini markets are easily found.
The service n hospitality of the staffs are average. Wifi in bedroom is not stable,have to re-enter the login n password regularly many times .

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank linda l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, February 17, 2013
Dear Mrs. Linda,

Thank you for staying at Grand Whiz Hotel Kuta Bali.

You may ask additional pillows with our staff during your stay actually.
I will be looking at the taste of breakfast to meet our customer’s needs.
Intensive guest satisfaction training have been conducting to extend our best service to our customers.
WIFI has been installed around the hotel’s area and additionally we provide also a broadband in the room just incase the wifi is not stable in the room.

However all your comments have been well noted and I will take immediate action.

Thank you and please feel free to contact us should you need to stay again at Grand Whiz Hotel Kuta Bali.

Warmest regards,

Muhsin Anwar
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 10, 2013

we are a honeymoon couple, we had a suprise on arival date, a romantic room for honeymoon couple. staying 7 nights at this hotel. We hade a great experience and unforgottable momtent in this hotel. The breakfast was complete, from indonesian food untill american breakfast/serial, omelet and bread are serving. If you stay here, youu should try the dewata massage.
The internet connection is stable and fast, the bambu roras restaurant is really delicious food.
in the evening after 5pm until 10pm you get 20% discount if you order via roomservice.
The waterheater in the shower is working without problems, the airco is also cool.
thanks you grand whiz hotel!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Grace p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, February 17, 2013
Dear Grace,

Thank you for staying at Grand Whiz Hotel Kuta Bali.

I really appreciated with your positive feedback for our product and services extended.

All Staff and Management already committed to extend the best possible service for our customers.

Please feel free to contact us, should you want to stay again at Grand Whiz Hotel Kuta Bali.

Warmest regards,

Muhsin Anwar
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manado, Indonesia
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed February 6, 2013

We (7 adults, 1 child) just stay for 3D2N in GrandWhiz, this was our first time.
The service is good, they pick up at the airport just in time.
The breakfast are tasty eventough too much spice.
The rooms are clean, but at some block the view is only the roof of the next hotel or house.
No wifi signal in a bedrooms it's only at the pool, loby & front desk.
I love the bath room, specially the shower room, it is lovely. But unfortunenatly Only 1 toothpaste for 2 persons.
The swimming pool lamps, went off around 09.30 pm
I like to stay in this hotels in my next trip

Room Tip: Choose a room with the balcony & swimming pool view
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Louise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, February 7, 2013
Dear Louise,

Thank you very much for staying at Grand Whiz Hotel Kuta Bali.

On behalf of management, I do apologize for the inconvenience service received during your stay with us.

All your comments have been well noted and necessary action will be taken immediately.

I am looking forward to welcoming you again at Grand Whiz Hotel Kuta.

Sincerely yours,

Muhsin Anwar
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed January 19, 2013

Was dissapointed when our transfers did not collect us from the airport and i had to arrange with taxi company but atleast they arranged transfers back at end of stay.
Ive seen alot of reports to say the hotel is clean, even though this was some what true it was dissapointing to see all the built up grime in the shower corners or the window drapes stained and also the bed linen was changed for a stained set ...
We had 2 rooms with our boys next door but the doors wouldnt even close properly as the latch was installed incorectly.
The pool was clean but i would not recomend to stay here if you had teenagers unless you had another family to interact with. A games room with a pool table or other games would also help keep the kids occupied or even a gym.
We were told not to hang our wet bathers off the balcony as it went against their standard ( what about the dirty drap standard !).
The showers would not drain away properly and almost flood the whole bathroom and we were told this was normal.
I was also supprised to find that WIFI was not available in the rooms.
Even though we had two people in each room they would only leave one toothbrush for each room so i suppose we were ment to share ??
The beds were way too hard, the rooms were small but then again i felt they were sufficent just to sleep or escape the heat for a period of time during the day.
The baclony could do with a couple of chairs to relax and enjoy the pool view when the kids are having a swim.
I do not wish to sound negative as the staff were friendly .

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, January 20, 2013
Dear Michael and Family,

Thank you for choosing Grand Whiz Hotel Kuta Bali.

On behalf of management, I deeply apologize for the bad experience stay with us.

I have already read and took notes your constructive comments for our immediate action and further follow up.

Please feel free to contact me, should you have any plan to stay with us again.

Yours sincerely,

Muhsin ANWAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

Next time I stay in Kuta, Grand Whiz is the only choice for me after trying so many other hotels in the area.
I stayed few times in Kuta but was never happy with the hotels. Until one of ex employees of Grand Whiz, Rai, recommended me this hotel. I was really happy, great service, great location, great swimming pool, safe environment Hotel is very quiet despite being in the centre of Kuta. There is very easy access to the shopping mall, seaside and the airport as well.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LV_Enjoy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muhsin A, General Manager at Grand Ixora Kuta Resort, responded to this review, January 20, 2013
Dear Valued Guest,

Thank you very much for staying at Grand Whiz Hotel Kuta Bali.

I really appreciated your positive feedback when stayed with our hotel.

Please feel free to contact us, should you have any plan to come back to stay in Bali again.

Your sincerely,

Muhsin ANWAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kuta hotels
0.0 mi away
EDEN Hotel Kuta Bali - Managed by Tauzia
0.3 mi away
Bedrock Hotel Bali
Bedrock Hotel Bali
#83 of 250 in Kuta
4.0 of 5 bubbles 88 reviews
1.2 mi away
Park Regis Kuta Bali
Park Regis Kuta Bali
#57 of 250 in Kuta
4.0 of 5 bubbles 468 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
The Kana Kuta
The Kana Kuta
#6 of 250 in Kuta
4.5 of 5 bubbles 688 reviews
2.2 mi away
Fontana Hotel Bali
Fontana Hotel Bali
#24 of 250 in Kuta
4.5 of 5 bubbles 681 reviews
0.4 mi away
Home@36
Home@36
#67 of 250 in Kuta
3.5 of 5 bubbles 467 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Ixora Kuta Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Ixora Kuta Resort

Property: Grand Ixora Kuta Resort
Address: Jalan Kartika Plaza No. 92, Kuta 80361, Indonesia (Formerly Grand Whiz Hotel Kuta Bali)
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Luxury Hotel in Kuta
#48 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Ixora Kuta Resort 4*
Number of rooms: 134
Official Description (provided by the hotel):
Styled in a contemporary design and cared for by our superb staff. Our 4-star hotel is a tropical treasure that is nestled in the enchanting 'Island of the Gods,' Bali - Indonesia. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and Hotels.com so you can book your Grand Ixora Kuta Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Ixora Kuta Resort Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing