We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$21
Fully refundable before 06/09/23
Agoda.com
$15
Fully refundable before 06/17/23
Vio.com
$18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (149)
Filter reviews
149 results
Traveler rating
42
59
31
8
9
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
42
59
31
8
9
See what travelers are saying:
Selected filters
Filter
Updating list...
14 - 19 of 149 reviews
Reviewed December 11, 2016

We have stayed at the Serela Kuta for nearly 2 Months, Sep-Oct and Nov-Dec 16, usually Hotels are just hotels and we travel extensively in SE Asia. The Serela however, to me is above the rest of places I have stayed, as to me People make a Hotel. The Staff are wonderful and have made our stay extremely comfortable and enjoyable. The Hotel is located outside the main tourist areas of Kuta and Legian, though it is a mere 15 minute walk to the heart of the Bali tourist areas, Legian Road. The Hotel is great value for money, our Room had an en-suite and living area and a large comfortable bed (TVs in each room), which was cleaned daily by a happy and dedicated housekeeping team.
Reception and Management could not be more accommodating or helpful.

Room tip: Rooms by the pool little noisy if large group in, convenient for a quick dip, Smoking friendly areas just outside the room on lower floor
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank Roy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this reviewResponded December 20, 2016

Dear Mr. Roy & Margaret griffin

Warmest greetings from Serela Hotel Kuta..

We trust that you have arrived safely home and hope that your holiday in Bali and Serela Hotel Kuta was rejuvenating and memorable one

On behalf of all Serela Hotel Kuta staff and Management we would like to thank you for staying with Serela Hotel Kuta, it was an honor for us serve both of you

We are happy to know that you enjoy your stay in Serela Kuta Bali

Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people know about our hotel .

Once again Thank you Mr. Roy & Margaret griffin, We look forward to welcoming you again to Bali and stay in Serela Kuta Bali

With Kind Regards
Milka Sitorus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2016 via mobile

The service was good.The staff helpfull and friendly.The room is cozy and nice.When i was staying i was not have time to see the Hotel facility,but i can say that the room was good and comfortable.This hotel can be one of my choice when staying in Kuta Area

Date of stay: July 2016
Trip type: Traveled with family
Thank Wuri_Manik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this reviewResponded December 20, 2016

Dear Valued Guest,

Warmest greetings from Serela Kuta Bali..

On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor

We are happy to know that you enjoy your stay in Serela Kuta Bali

Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people know about our hotel .

Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta Bali

With Kind Regards
Milka Sitorus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2016

Transport was great - guy was lovely. The room was very boxy, bath towels were on the grey side. Been used 1000 times over. No running water upon arrival. Glad we only stayed as a stop over. Staff was good. If you want to hear a rooster at 4am please stay here.

Date of stay: November 2016
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Cyn W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this reviewResponded November 21, 2016

Dear Valued Guest,

Warmest greetings from Serela Kuta Bali..

On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor

We are pleased to accept your feedback to improve our service and product in the future

Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta Bali

With Kind Regards
Milka Sitorus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2016 via mobile

We stayed in this hotel for two nights, the bathroom is still dirty. A lots of hair in the shower, bad lighting. A very small and stuffy room. The breakfast was far from good. And the most shocking thing is they provided a cup with lipstick stain, it is very disgusting. We will never stay in this hotel again!!!!

Date of stay: November 2016
Trip type: Traveled with family
Thank rnovita
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this reviewResponded November 15, 2016

Dear Valued Guest,

Warmest greetings from Serela Kuta Bali..

On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor

We are pleased to accept your feedback to improve our service in the future

Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta Bali

With Kind Regards
Milka Sitorus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2016 via mobile

i stayed here for 2 nights , room and bathroom is nice and clean, wifi signal is acceptable, pool is nice but little bit small.
The staff are friendly ,location is strategic, only 15 minute walk to legian.

Overall is good except the breakfasts , not many option (i choose fried rice) and the taste is below average, but it was ok for me.

Date of stay: November 2016
Trip type: Traveled with family
1  Thank alam f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this reviewResponded November 15, 2016

Dear Valued Guest,

Warmest greetings from Serela Kuta Bali..

On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor

We are happy to know that you enjoy your stay in Serela Kuta Bali

In regards to our breakfast, we will improve it in the future

Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people know about our hotel .

Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta Bali

With Kind Regards
Milka Sitorus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews