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“Excellent stay”

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Sun Island Hotel & Spa Kuta
Ranked #54 of 251 Hotels in Kuta
Certificate of Excellence
Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent stay”
Reviewed March 2, 2014

We had the room that had access to the pool.
We enjoyed our stay very much.
Great location. Very close to Discovery Mall.
Room rate is reasonable.
There is parking for those who decides to rent a car.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kachanktiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandhotelkuta, General Manager at Sun Island Hotel & Spa Kuta, responded to this review, March 26, 2014
Dear Kachanktiger,

Greetings from downtown Kuta!

What pleasant news coming from you, and we truly appreciate your time sharing your experience. Thank you for your compliments. It was great to know that you loved your Deluxe Pool Access Room. We’re looking forward to your next stay!

Kind regards,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 1, 2014 via mobile

Stayed with friends. Excellent position and competitive price. A little noisy at times but that's Kuta. Service was above average. Desk most obliging and helped organise golf for us in a moment. Breakfast was good without being exceptional. Stayed a pool access and was good. Overall I would recommend this to anyone.

Stayed March 2014, traveled with friends
Helpful?
1 Thank Duro21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandhotelkuta, General Manager at Sun Island Hotel & Spa Kuta, responded to this review, March 26, 2014
Dear Duro21,

Greetings from Kuta, Bali!

What pleasant news from you, and we truly appreciate that. Thank you for saying positive word on our services and facilities. However, what matters most is the fact that you had a wonderful time. My team and I are looking forward to your next getaway with us.
All the best,

Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
Reviewed February 22, 2014

We really enjoy our stay in this hotel. The staffs were really amazing. Service was really good. Just as we arrived there is a refreshing welcome drink which was really nice. We been able to check-in early. The room is clean, with soft bed and pillows. Pool is not so big, yet good enough for a short swim after a day activity. Breakfast is ok.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lee_yhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandhotelkuta, General Manager at Sun Island Hotel & Spa Kuta, responded to this review, March 26, 2014
Dear lee yhan,

Greetings from the fun side of Bali!

Thank you for choosing to stay at Sun Island Hotel Kuta and sharing your experience. I am delighted to learn that your stay was pleasant. My team and I are always looking forward to welcoming you back to our fun and friendly hotel.

Yours sincerely,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wickham, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2014

Recently stayed three night and was ok but not overly impressed. Service was really good - definitely no faults there - breakfast was ok and pool area was fine,but found my room was on the small side and included lots of walking up and down stairs to reach it (only one lift at front of hotel and we were way out the back). We overlooked the side of the Dynasty hotel and had to listen to someone on a loud speaker throughout most of the day including a 6:00am start one morning (wasn't happy with that little event at all). Because the rooms surrounded the pool it was very noisy and echoed a lot. Very convenient to the shopping centre, Kuta markets, water bom etc., but probably wouldn't stay again or maybe just as an overnighter.

Room Tip: Not near the Dynasty Hotel side that for sure!!!
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debkay01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandhotelkuta, General Manager at Sun Island Hotel & Spa Kuta, responded to this review, March 26, 2014
Dear debkay01,

Greetings from Sun Island Hotel Kuta!

It was very unfortunate that you did not experience a flawless, memorable stay with us. I am not very certain if what you meant the noise was coming from Discovery next door instead? In any case, it shouldn’t have happened, and I hope the inconvenience did not spoil your vacation in general. Thank you for sharing your experience and insight to other travelers. I am hoping that you will still consider staying with us in your next Bali getaway. In the meantime, I am wishing you and your family a wonderful time.

Best regards,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 14, 2014

Went there from 11 Feb to 14 Feb 2014. Rooms look and feel new and clean.

Though the power point was circular, they actually provided international plugs upon request, and they delivered it to our room within 2 minutes!

When we reached, the Front Desk was really helpful in getting travel info and making bookings for us. This being said, if you are going to the Safari and Marine Park, they wil lonly show you a few. The most value-for-money one is still the Tsavo Signature Package (USD69), which you have to request over at the Safari Park Counter.

Breakfast was ok, and there was some variety every morning.

The only draw back would be that the hotel lobby and walkways are all non-airconditioned, and when it rained, the floors get really wet and slippery. Then again, this seems to be the standard design for most of the hotels there.

Our room was always air-conditioned, so whenever we came back to our room, we will always step into a very cooling room.

The hotel is smacked right in the middle of Kuta, with a 2mins walk to the Discovery Mall, and a 10-15mins drive to and from the International Airport at Denpasar.

They provided Airport Transfer, and although I forgot to confirm with them, they still sent their private vehicle to the airport to receive us! And on our last day, we were allowed to extend our room till 1.30pm. We also requested for the airport transfer, to which they even gave us a slightly lower price (Original would be Rp 100,000) of around SGD 7.

Room Tip: Make sure to get rooms that are nearer to the main lift lobby which operates 24hrs. Our room (Suite...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ecinac2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandhotelkuta, General Manager at Sun Island Hotel & Spa Kuta, responded to this review, February 26, 2014
Dear ecinac2014,

Greetings from the family of Sun Island Hotel Kuta!

Thank you for your amazing review! I am delighted to learn that you had such a wonderful time while staying with us. I am sure other travelers will gain valuable information about holiday in Bali from your insight. My team and I are looking forward to welcoming you back again in your next getaway!

Best regards,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 14, 2014

We went for our honeymoon. We had a pool access room which I would highly recommend. The food and staff were excellent. The entire hotel was spotless. There was an external company providing currency exchange in the hotel lobby at the best rate we could locate anywhere in Bali and this makes cash exchange very easy with no funny business.
The staff went out of their way for our honeymoon. Day 1 was a cake and rose petal bath. Day 2 towels folded into swans on the bedding. Day 3 Honeymoon bears. Little things in the whole scheme of things but this gives you an appreciation of their attention to detail.

Room Tip: Pool Access is a must if you like to hang on the porch in the shade.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krisperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunIslandhotelkuta, General Manager at Sun Island Hotel & Spa Kuta, responded to this review, February 26, 2014
Dear Krisperth,

Greetings from the island!

My team and I were honored to be part of your recent romantic getaway. It pleases me to learn that both of you had a wonderful time. Thank you for your kind word on all aspects of our hotel. We are already so looking forward to welcoming you back again, hopefully in the near future!

Warmest regards,
Ismullah, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sun Island Hotel & Spa Kuta

Property: Sun Island Hotel & Spa Kuta
Address: Jl. Kartika Plaza 88 | Kuta, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Kuta
#35 Luxury Hotel in Kuta
#37 Spa Hotel in Kuta
#44 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sun Island Hotel & Spa Kuta 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Sun Island Bali Group is pleased to present Sun Island Hotel & Spa Kuta that offers you its definite impeccable service through the 121 rooms and 8 suites, with a true service of 4 star hotel where sophisticated contemporary designs meet Balinese hospitality and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, shopping malls, traditional art market, Waterbom and many restaurants. ... more   less 
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Also Known As:
Sun Island Hotel & Spa Kuta Bali

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