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“Lovely hotel and beautiful friendly staff”

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Sun Island Hotel & Spa Kuta
Ranked #61 of 253 Hotels in Kuta
Certificate of Excellence
western australia
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely hotel and beautiful friendly staff”
Reviewed May 26, 2012

Amazing people, friendly efficient and now feel like I have a family in Bali. Will be back again to say hello for sure. I had my Birthday with my family and could not say one bad word about this hotel. I had read some of the reviews before staying here and cannot understand the negative reviews from some people. The staff at this hotel have the biggest warmest welcoming smiles I have ever come across ever. To name a few of the staff names that I can remember are Ayu, Eka, Nokia, Budi,Gio, Johanes and Yudi and Surwitra front desk also so accommodating and welcoming would do whatever you asked. Nothing was every any trouble. My daughter and friend organised with them flowers and birthday cake for me as a surprise and I had such a lovely time. Apologies to all staff members who's name I could not remember but all staff were fantastic luv you all and will be back soon to say hello xxx

Room Tip: We had a room close to reception and the road so suggest strongly to request a room towards the back...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank julescats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 13, 2012

What a great hotel. From the moment that we rocked up to the moment that we left all the staff remembered who we were and always had a very warm welcoming everytime they see you.
The rooms have a very decent size for a htoel room, the pool is the main feature in the hotel and it is a great place to laze around and have a couple of wonderful cocktails.

Room Tip: they do not have a fitness centre or a spa in the hotel.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 26, 2012

We stayed at the Sun Island Kuta for four nights in end Mar/early Apr and really liked the hotel. it's very new and just meters away from the Discovery mall that houses Sogo and other fun stores, from Dorothy Perkins and M&S to Guess. Also, beachwear brands like Billabong & Quiksilver. The Discovery Plaza strip also features a great line-up of cafes and restaurants. Sun Island is one of the smaller ones on the street, but is stylish, spotlessly clean and very comfortable. The daily breakfast was decent and you can get omelettes freshly made to go with your bacon. We also liked that the hotel allows you to take your pool towels to the beach - even if it's one that's a distance away. On our arrival, the staff had left two swans made of towels on the bed and strewn it with rose petals for the "honeymoon couple" - the category we always tick ;)Despite not having mentioned that my boyfriend's birthday was during our stay, they had realized this (from his passport) and snuck into our room with a birthday cake, complete with candles - that was a nice personal touch :)The strip behind the hotel makes for a very romantic walk at night, as it's by the beach and passes all the other hotel gardens which are lamp /lantern-lit once it's dark. Sitting on the beach at dusk and watching the planes take off in the distance from Ngurah Rai airport is quite an experience - so that's a must-do :) The famous Kuta Beach where you can learn to surf is a 20-minute walk away from the hotel. The surrounding area is also full of restaurants & excellent spas -one to try is Febri's, great packages at very good prices. For families with kids, the Waterbom park is just across the road from the hotel and Discovery Mall. Sun Island Kuta (which by the way, features a touch screen lift;) is definitely a cool little hotel - just don't pick a poolside room as it can get noisy. Ours was facing the back garden and it was great. We'll be back :)

Room Tip: You'll find lots of souvenirs at Discovery Mall, as well as in the little bazaar on the street o...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank globalgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 8, 2012

there was no reviews when we went to stay here that i know of........location excellent , when you walk down the steps of the hotel you are across the road from a good choice of market stalls where i got the usual purses,glasses, bags ect all very cheap also there was a 24/7 shop where we could get cold beer,drinks ect so that was very good, also you were taken across the busy rd by a whistle blower that had all the traffic stopped , so that was a bad thing as that whistle could be heard all night and early morning.
10 min walk to centro and kuta square so very handy location..... we were welcomed by a nice cold fruit juice and a lovely cold face washer......they didnt take too long to take us to our room which had never been slept in so everything was spotlessly clean , bed soo comfy,decor lovely........they said tea and coffee facilities but were none so that was dissapointing ............the first night we went to bed at around 1am as we didnt get in till 11.30 late flight.........so had a lovely shower climbed into bed was woken up by a man on a phone at 2am on his balcony shouting it echoed all through the pool area, we rang and told them at the desk 30 mins passed this moron was still on his phone we called again within 10 mins all quiet , by now im sooooooooo restless trying to get back to sleep,then 2 hrs later bang bang bang a trolley carrying cases wheeled past our room we both woke up yet again,fed up by now i was furious , anyways got back to sleep dead on 5am cleaners start vaccuming around the pool area which is so loud wakes us again i was so tired i was in tears it was like we had no sleep, then people walking past with more trolleys , so we got up got dressed and went to an early breakfast , lovely staff ,but food was barely warm , not much to chose from so was dissapointed ........all up its a beautiful hotel cant fault the staff but the time we were here we got broken sleep all the time and never enjoyed the food......if u plan ever having an early night or a quiet night in it doesnt exsist , the room we stayed in overlooked the pool so u have noise from ppl in pool , you can hear ppl above you and next door also, so there was no getting away from the constant noises........i wish i had the marriot in kuta that would of been perfect........

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Pauline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 6 Contributor
106 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed April 3, 2012

This is something that I would recommend for business or leisure.
I stayed here twice 12 days accumulated in total and I just simply love the staffs who are friendly and kind.
Name it from the security at the gate to the front office they are genuinely friendly and always helpful

The rooms are beautiful and I must say that they the beds are comfy and rooms are VERY CLEAN The shops, good restaurants are just across the building hence the mini bar weren't stocked up.Taxis are super easy to get



The breakfast are average nothing spectacular or really delicious that I can comment on
The internet connection was easy to log in and fast as well.

I must say I would definitely stay here again for everything they have got to offer

Things that I would so love for them to have is just a gym with weights and treadmill as the state of walk pavements in kuta makes it hard for me to go for my morning run.Other than that it' a perfect hotel for me.

Thanks for making my stay a pleasant one

Room Tip: get the rooms on top floor you won't have neighbor in front of your door just a lanai to overlo...
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sayangku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2012

What a fantastic hotel. We stayed here for 5 days from the 12th to 17th March 2012. The staff went out of their way to ensure our stay was a memorable one. Our room was very comfortable and had its own courtyard out the back whilst having a pool view from the front. Front door to pool was literally 5 steps. Great location as the resort was only 1 kilometre from discovery shopping mall and the famous Bubba Gumps restuarant. Breakfast was simple yet filling with the choice of either traditional Indonesian breakfast or a western breakfast. Friday nights BBQ at the hotels restuarant was sensational. For AUD$15 all you can eat. Menu included seafoods, meats, salads, vegetables and sweets. Tomato and cheese soup was to die for. I cannot recommend this hotel highly enough. Great location, exceptional staff and ultra fresh clean rooms. Cant wait to get back there. Loved the coffee...

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia, Australia
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 16, 2012

Stayed at Sun Island Hotel while in Bali it is in Kuta excellent service ,hotel ,amenities,very helpful staff very friendly highly recommend this hotel to anyone.

Room Tip: For quiet rooms in the day get rooms away from the pool area other than that all rooms on bottom flo...
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun Island Hotel & Spa Kuta

Property: Sun Island Hotel & Spa Kuta
Address: Jl. Kartika Plaza 88, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Kuta
#38 Luxury Hotel in Kuta
#42 Spa Hotel in Kuta
#43 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sun Island Hotel & Spa Kuta 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Sun Island Bali Group is pleased to present Sun Island Hotel & Spa Kuta that offers you its definite impeccable service through the 121 rooms and 8 suites, with a true service of 4 star hotel where sophisticated contemporary designs meet Balinese hospitality and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, shopping malls, traditional art market, Waterbom and many restaurants. ... more   less 
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Also Known As:
Sun Island Hotel & Spa Kuta Bali

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