in the past 3 years I have visited WM several times. So far to much satisfaction. Great food, good service, value for money, nice staff.
However, this time (in the week of Idul Fitri) I went 2 times and both times the food as well as the service had deteriorated considerably. And it was not even that busy. Examples: staff was not really listening to what the customer ordered (in our case, even though we speak Bahasa Indonesia), vegetables were already served, but no plates/cutlery, let alone rice. On one occasion all persons of our party already got their dishes and had nearly finished when the order of the last person still had to be delivered, even though we reminded staff several times of the lacking dish. At last it turned out that the waiter did not place the order at all.
Had these issues occurred once only, one could think of an accidental mishap. However, occurring twice in a row raises the suspicion that the once famous eatery may have lost it's touch.
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