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“Excellent value for money!”

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Hotel Santika Kuta Bali
Ranked #91 of 251 Hotels in Kuta
Reviewed November 18, 2011

We stayed in the most basic room for two nights and it's a nice comfortable escape from noisy Kuta! It's about a ten minute walk from Kuta beach. The room was spacious and the beds were very comfy. The bathroom was a bit tight, definitely can't fit 2 people in it but I did love the shower! Excellent water pressure. Everything was immaculately clean, the air conditioner worked really well, and we had a nice balcony overlooking the pool. The pool itself was clean and not many people used it! In room massage service was very nice!!! The staff were nice however not very knowledgeable about tourist activities.

One thing that could have improved this hotel:

-The restaurant: The food was average and more expensive than elsewhere. Beyond breakfast, I wouldn't eat or drink here.

Room Tip: Ask for a room at the back of the hotel, away from the noisy street!
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  • Stayed: November 2011, traveled as a couple
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3  Thank CamilleCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, General Manager at Hotel Santika Kuta Bali, responded to this reviewResponded September 22, 2015

Dear Valued Guest.

Warmest Greetings from Hotel Santika Kuta Bali..

First of all, thank you for choosing Hotel Santika Kuta as your Bali's accomodation. We are very happy to read your compliments, it means a lot for us, indeed you're enjoying to stay here. We apologize for the inconveniece caused for the restaurant. We would do a improvement.

Last but not least, we are waiting for your next holiday to Bali and visiting us again. Thank you and have a nice day.


Sincerely yours,

Agus S. Yanto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 - 123 of 241 reviews

Reviewed November 1, 2011

We stayed here for 6 nights in October 2011 and it was perfect! Although our room was smaller than I had anticipated, the staff were absolutely wonderful, assisting us in every way possible. The Hotel was lovely, new and clean! (which is a deal breaker for me)...

The staff were really amazing, reception staff, transport service staff! Whatever query we had, or anything they needed, they meeted with exceptional service and standard! The pool was lovely and enjoyed the complimentary wifi! The breakfast was also great! Hotel Santika definently made our holiday 5 star and my husband and I cant wait to come back and bring our friends with us too!

THANK YOU Hotel Santika for a wonderful & relaxing holiday!!

  • Stayed: October 2011, traveled as a couple
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3  Thank EdenDelValle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, General Manager at Hotel Santika Kuta Bali, responded to this reviewResponded September 22, 2015

Dear Valued Guest.

Warmest Greetings from Hotel Santika Kuta Bali..

Thank you for spending your time to write review on Trip Advisor. We are very happy to read your compliments, it means a lot for us, especially we can give a little happiness for your Bali's holiday. Indeed, you're very enjoying to stay with us.

We are waiting for your next holiday to Bali and visiting us again. Thank you and have a nice day.


Sincerely yours,

Agus S. Yanto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2011

We stayed here with our 13-year-old daughter in October after spending a week further north in a luxury villa. We found the hotel and staff lovely. It's a good location if you want to be in Kuta but want to be away from all the noise. Quiet, beautiful Balinese gardens, exceptionally polite and friendly staff, amazing breakfasts each morning and lovely clean rooms. There are a few pools in the hotel complex which are all lovely but it's also right on the beach. We would definitely stay there again if we wanted to be in Kuta.

Room Tip: We stayed in one of the double garden rooms which were lovely. The rooms are very Balinese, not bran...
See more room tips
  • Stayed: October 2011, traveled with family
    • Value
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2  Thank GeeCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, E-Commerce at Hotel Santika Kuta Bali, responded to this reviewResponded September 20, 2015

Dear Valued Guest,

Warmest Greetings form Hotel Santika Kuta Bali..

First of all, thank you for sharing your moment with us. Definitely, we're very happy that you and your family were enjoying and having comfortable stay. We extend your gratitude to all staff and it would be a great encouragement from them to be more perform the best for all the guest.

We are waiting for your next stay, thank you and have a great day.


Sincerely yours,

Management of Hotel Santika Kuta

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Reviewed September 26, 2011

13 of us stayed for 7 nights in August, my brother got married at the Resort, it was so well organised and value for money. The service was second to none, gorgeous gardens and surrounds and rooms were spacious and clean. Breakfasts each day were a real treat. The staff were so friendly. I would definately recommend it to anyone travelling to Bali.

  • Stayed: August 2011, traveled with family
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4  Thank TracyBendigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, E-Commerce at Hotel Santika Kuta Bali, responded to this reviewResponded September 18, 2015

Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali,

Thank you for trusting us and spending your time to write a review here. What a pleasure for us to serve the best service for you and family. Seems you're enjoying to stay here, we glad that you're really comfortable.

Definitely, waiting for your next stay. Thank you and have a nice day.


Sincerely yours,


Management of Hotel Santika Kuta Bali

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Reviewed September 20, 2011

Stayed here with a friend for a girls trip for 5 nights and booked a superior room that was clean but verry noisy. The hotel is very quiet so it was quite suprising that it was so difficult to get service around the pool bar, would not stay here again not value for money.

  • Stayed: September 2011
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2  Thank Tamdaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, E-Commerce at Hotel Santika Kuta Bali, responded to this reviewResponded September 18, 2015

Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali

First of all, thank you for spending your time to share your moment through Trip Advisor.
On behalf of management, deep apologizing for the inconvenience caused during your stay. We definitely take a not for a better improvement. Hope in the future, we can serve you more better.

Last, we are welcoming you in the future and hope you will get a better service. Thank you and have a nice day.


Sincerely yours,


Management of Hotel Santika Kuta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2011

The hotel is beutiful with swimming pool. The room is clean. There is a complimentary free balinese massage for 10 minutes. The wifi is free. you can ask the reception for password. There is cable channel on the TV. It is quite far from the shopping area of kuta. Make sure to tell the taxi for Sanitika kuta NOT Santika beach because it is totally different hotel. Most taxi driver knows of Santika beach but not this hotel. You have to tell them the road of this hotel locate in.

  • Stayed: July 2011, traveled with friends
    • Value
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1  Thank pawpawjung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, E-Commerce at Hotel Santika Kuta Bali, responded to this reviewResponded September 18, 2015

Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali

First of all, thank you for sharing your experience with us through Trip Advisor. What a lovely moment with you, because you're enjoying this hotel and all the service.
Thank you also for the little tips, we always mention that our location is on Raya Kuta street.

Last but not least, we are waiting for your next stay. Thank you and have a nice day.


Sincerely yours,

Management of Hotel Santika Kuta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2011

Better than we expected, would recommend Hotel Santika to anyone looking for a value for money hotel close to everything.

Pros:
Lovely staff- after a night drinking, at 2am we came back and jumped in the pool making a little more noise than was probably necessary, and they were more than lovely, very politely telling us to quieten down. Dewa was just beautiful, he spend quite a while chatting with us and always greeted us each morning at breakfast. All staff were polite and sincere.
Breakfast was nice and fresh and the chef even apologised to us when the toast ran out for literally one minute!
Nice and close to everything, walking distance to the markets and just across the road from the supermarket and fast food.
Clean and modern.

Cons:
Our room only had one light over the desk and two LED's over the bed, nothing in the centre of the room- really not a huge issue though.
Wasn't a fan of the shower in the bath and the shower curtain- our friends staying on the other side of the hotel had a normal bathroom with a shower with glass (but no bath) which personally I would have preferred but apparently our room was larger so each to their own I suppose.
The hotel surrounds the pool which meant it never got any sun, so the pool was cold every day, really disappointing as I was really looking forward to catching a bit of sun!

All in all a very comfortable stay, sad we didn't get to say goodbye to Dewa!

  • Stayed: June 2011, traveled as a couple
    • Value
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Thank fromAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSantikaKuta98, General Manager at Hotel Santika Kuta Bali, responded to this reviewResponded September 15, 2015

Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali,

Thank you for your lovely comment and choosing Hotel Santika Kuta for your Bali's accomodation. Your detailed comments are really helping us to be more pay attention for better improvement. Apologizing for the inconvenienced caused as those mentioned problem are fixed part of the building. We glad that our attentive staff & dedicated service are really making you very comfortable.

Last but not least, we are waiting for your next visit and thank you.


Sincerely yours,


Agus S. Yanto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santika Kuta Bali

Address: Jl. Raya Kuta no. 98, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta District > Kuta
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#63 Spa Hotel in Kuta
Price Range: $33 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santika Kuta Bali 3*
Number of rooms: 101
Official Description (provided by the hotel):
Hotel Santika Kuta Bali is located in the busy area of Kuta, surrounded by many tourist attractions (beach, museum, art gallery), many well-known shops, restaurants and shopping center, entertainment place, water park and traditional market. This 3 stars hotel offers complete facilities for your visit to Bali, a convenience choice with the friendly signature of Indonesia. It's a perfect deal for leisure and business trip. With 101 non smoking rooms come with 5 different room types, Superior, Deluxe, Executive, Deluxe Suite and Executive Suite, Hotel Santika Kuta Bali also has Serani I & Serani II meeting room, Serani Café & Restaurant, 1 outdoor swimming pool. Completed facilities are available to maximize the service, such as free Wi-Fi connection in public area, free parking area, smoking area, 24 hours reception, 24 hours security, daily housekeeping service, room service, laundry service, spa service, airport transfer service, extra bed on request and baby cot on request. Only 10 minutes driving to Ngurah Rai International Airport, Hotel Santika Kuta Bali offers very easy access and strategic location. Guest can also reach famous Kuta beach only 15 minutes walking, famous water park only 10 minutes driving, famous t-shirt shop only 10 minutes walking and a 24hours biggest souvenir shop only 10 minutes driving. Hotel Santika Kuta Bali, Hospitality from The Heart. ... more   less 
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Hotel Santika Kuta Bali

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