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“So so”

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Best Western Resort Kuta
Ranked #115 of 251 Hotels in Kuta
Darwin, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“So so”
Reviewed October 28, 2013

Booked 2 rooms for 6 guests and on arrival finding only 4 single beds.. which were comfortable at least. Location is great only if you have a group or husband as it is a bit scary at night. Did complain about our shower as we couldn't shower for more than a minute without sewerage coming back up and didn't get answer or anyone come to fix it so we just put up with it. Found the food to be not to our standards but suited us to eat out in Bali anyway.. breakfast very limited and constantly running out of options. Cleaning and pool staff were great. Was our understanding this was a 4 star hotel but it is far from it.

Room Tip: Make sure you know what bedding you are paying for before arrival!!
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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512 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 15, 2013

The flooring was spoilt when we arrived. Breakfast was so so.

Location: was bad, very far to everything! except the supermarket just across the street. Next time i would choose some other place near to beaches. This one the location is in town Kuta, took hours to any sight seeing/touristy area. Average price for average quality, would not come again.

Spa: was fantastic! Love it! I went for 1.5hours and slept in the spa! Must try it if you stay there.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Huong Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 14, 2013

Airport to the hotel is about 10-20mins ride depending on the traffic.
The hotel is situated near to people house so its kinda deserted & dark late at night.
Hotel to Waterbom park & Discovery mall is about 10 mins walk. Do be careful though to go back by 7pm as the area is really dark, deserted & full of dogs. Either way, take a cab back.
Theres 24 hour minimart just opposite the hotel.
Food cart around that area, should give it try as it is indeed nice. Such as pempek (fried fishball with egg etc), "murtabak", satay & mi bakso. Of cos, it is halal as majority of them is Muslim.

Our room is on the 3rd floor facing the pool.
Problem with the aircon just as reviewed by many reviewers. Takes half hour to solve it.
Receptionist is nice & polite. Although you can see they are tyring hard to stay patience.
The bed is fine.
Bathroom is good.
The room needs new coat of paint or wallpaper. Proper dusting is required at high area.
Many channels to watch.
Do not book the tour in the hotel as it is over charge (more than 50%)
Breakfast is average.
Do take note of your hotel address as there is many Best Western hotel is that area

Room Tip: choose higher floor
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NurainZolkiple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 11, 2013

I used this hotel as a base worst doing my PADI in May 2013. The room was OK, the facilities a little dated. A great swimming pool, but does get shade a little while before sunset due to position. The staff were all really helpful and accommodating. The food was nice from the menu, but the buffet breakfast could be improved.
I think I would prefer to be closer tot he beach because to walk at night to the main hub if Kuta was a little intimidating down winding alleys.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LyndseyGibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
58 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 3, 2013

I think this was visit number 20 to this hotel (just counting the confirmation in my inbox). We have been staying here since this hotel was new and I have recommended this hotel to my friends and family too and have only had mostly excellent experiences!!.

It is really nice coming back time after time and being recognised by name by many of the long term staff.

Sometimes things are a little "rough around the edges" but hey this is Bali! In our experience if you find something wrong and you bring it to the staff's attention they are always on hand to fix it with a smile and make sure that you are happy!

We have always had a great nights sleep which is most important! Second when you wake up is an awesome breakfast. They advertise this as a "continental breakfast". This could not be further from the truth. There is an egg station where you get eggs any way you like, the girls run around topping up your tea and coffee, there are sausages, bacon, noodles, tomatoes, fresh fruit, yoghurt, multiple types of juice, asian soups, congee and it goes on. You name it and it is there on offer. Third ideal thing is location. You are in the heart of the city without being in the heart of the city. When you want to get around you can usually get in and out of the hotel without getting caught in huge traffic jams yet if you want to go to Kuta you are 3 minutes away on their free shuttle bus and you are less than 5 minutes from the airport when you have an early flight!

We love this hotel! The staff here are great (like most things in Bali the locals make the place!) and will help make sure you have a nice stay.

We will be back in 5 weeks and look forward to coming "home" again!!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kadek_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 26, 2013

We just stayed here a night before catching our flight but I have to say it was a bad decision. bathroom and room smells from waste water badly . Air con is noisy like a tractor, bed sheet has stains, toilets seat is broken-from the state of it looks like it has been broken for quite a while, bathroom is moldy. Disgusting. :( stay away from room 1108 near the pool.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liliannn82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kuta hotels

Hasselt, Limburg, Belgium
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 20, 2013

The hotel was what we expected.
It is situated a little walk from the beach, and next to a busy road, but the traffic did not really wake us up.
The rooms are ok, but out-dated, with some craks in the floor etc.. but it did not bother us.
Pool was great! One of the bigger pools we had in the hotesl we visited of this price.
Breakfast was without a doubt the most extended we had in Bali. Super!

So the hotel is older, not near the beach, but I would recommand it anyway. The restaurant and drinks in the hotel are a bit expensive though...

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Resort Kuta

Property: Best Western Resort Kuta
Address: Kubu Anyar St., no. 118 | Banjar Anyar, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#73 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Resort Kuta 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Best Western Resort Kuta Hotel Kuta
Best Western Resort Kuta Bali

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