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“Fresh seafood, terrible service”
Review of Seafood House

Seafood House
Ranked #115 of 1,049 Restaurants in Kuta
Price range: $2 - $100
Cuisines: Chinese, Seafood
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Dinner, Lunch, Reservations
Description: Opened in 2009 at the strategic Complex Kuta Sidewalk, Seafood House is considered to be the best Cantonese style Chinese restaurant in Bali. From roast duck, Alaskan crab, grouper, lobster and oysters to other live seafood specialties, all are cooked to perfection. Pamper your taste buds with the sauce of your choice. From the exquisite cooking preparations of the Drunken Prawn to a simple fish dish Seafood House uses only the freshest of ingredients.
Reviewed January 4, 2014

We walked to Seafood House after reading such a good reviews. We waited for at least 10 -15 minutes, nobody acknowledging us nor assisting us to our table. Everybody seems so busy, no greeting at all by the waiter. After we complaint to one of the staff, finally helped to get a table.
Food especially the clams very fresh and tasty, others just so so. Really need improvement on service .. I might say actually no service at all. Our waiter is sulking. Never clear up our table at all. We have to ask twice to get our steam rice. No thank you at all as we leave the restaurant. Such a pity, good restaurant, Terrible service.

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1  Thank Lee5050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 - 297 of 488 reviews

Reviewed January 1, 2014

I must compliment this place since I seldom found a good and worth coming back chinese food restaurant in a recreation places like Kuta. I came across this place accidentally, and when we saw the tripadvisors cerficicate we did not hesitate to came in and make an order. I ordered to be shared amongst 4 :
- rice 3 portions
- mantao bread 1 portion of 4pcs
- braised tofu with seaweed on top
- fried eggplant with salt and chopped chilly
- lemon chicken
- longbeans with minced beef
- 3 coconuts in the bulb & 1 ice tea
I paid approximately IDR 430K
All yummy

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Thank AnitaJo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

Visited this place after checking out restaurants on you tube looked really good and it's a brilliant place to eat. Service was great and great choice of fish and shellfish I had the clams in black bean sauce they were amazing my friends chose the crab and one had a telly big one and it was her first time eating crab she loved it a little messy had to ask for water bowls for her fingers. A must visit if you like seafood the place opposite tried to copy but it the fish they had looked half dead must choose seafood house over everyone else

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Thank AnjunaLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

We had to come back to Seafood House for the Peking duck and the fish, the duck is superb and the fish recommended by the waiter was so nice. The service is always good and attentive, we tried the crab fried rice which was also very good, its very hard to try different dishes when you have your favourites. Didn't get to have my favourite desert mango in dragonfruit as we were too full from the main courses, but we will be back to Bali next year and Seafood House is definitely on our list of places to eat.

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Thank troppozone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamaRestaurantsBali, marcomm at Seafood House, responded to this reviewResponded December 19, 2013

Dear Valued Guest,

We will be looking forward to having you back next year. The Chefs and Staff will be happy when I share your message with them. Thank you for writing in. Save a little space for other superb dishes on the menu.

Warmest regards from Rama Restaurants Bali. All about Food, Fun and Passion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013 via mobile

We went there on a Sat ngt - best to book. Quick service despite it being a full house. Nice staff too. Had freshly cooked lobster (chosen from tank) and the seafood mix in clay pot (amazing). If you're a seafood lover - this is a great choice. However - the people next to us had chosen a chicken dish as their main - and they said it was really good too.

Thank M-lulu-w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamaRestaurantsBali, marcomm at Seafood House, responded to this reviewResponded December 19, 2013

Dear Valued Guest,

Thank you for writing in an sharing your wonderful dining experience with us. Fresh is what makes food excruciatingly delicious. We're more than just seafood. Maybe you will want to try our chicken or Peking duck dishes?

Warmest regards from Rama Restaurants Bali. All about Food, Fun and Passion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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