We were booked here for a week but left after 4 days! The swimming pool was green and in very poor state...broken tiles, wooden floorboards very uneven and some unsafe and with flower pots to try and hide the broken ones. Our toilet flooded twice, the aircon broke, so many ants in the room just not funny! The bar ran out of white wine and bintang on day 2!! We have a 1 year old little boy and just found the whole place unsafe for him (not the hotels fault of course as we booked sort of knowing what it was like...although very different once we got there to the pictures on websites).
I can't fault the staff however, as they were very helpful and polite all through our queries.
As another guest has written, the hotel caters for mainly Asians, so the food was very limited.
Its a shame this was our first experience of Bali and we felt the need to move...its been an expensive week.
Overall, I say, don't stay at this hotel if you want to chill and relax...it was nothing but stress! :(
- Official Description (provided by the hotel):
- Bali Kuta Resort by Swiss-Belhotel is conveniently located in the heart of Kuta area, 15 minutes away from the Ngurah Rai International Airport and five minutes to Kuta beach. Our central location allows easy access to entertainment venues, tourist attractions, exclusive shopping and sightseeing in the Kuta, Legian, Seminyak and Nusa Dua regions.We boast more than 250 rooms, featuring amenities you would expect of a four-star hotel. Choose from superior, deluxe or junior suites tastefully furnished in a blend of classical and contemporary motifs. ... more less
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- Also Known As:
- Bali Kuta Resort And Convention Center
- Bali Kuta Hotel Kuta
- Bali Kuta Resort & Convention Center