I made a reservation for 10 at HRC Kuta to celebrate a girlfriends' birthday on our trip from Singapore. Prior to arrival I had been in contact with the sales manager, who had been utterly helpful, so I was expecting things to go smoothly. But I have to say HRC really went above and beyond in making this visit one to remember for the birthday girl and all involved.
Our table was decorated not just with balloons but elaborate balloon animals, a pleasant surprise that made everyone smile. Staff were all friendly, engaging and attentive - it was not just service but an actual attempt to connect, which we appreciated immensely.
Food, just like other HRCs around the world, was great, with big portions. The local dishes we tried, like the Oxtail soup and Nasi Goreng, were as equally outstanding as the Western meals.
Then it was time for the birthday cake we had arranged - complimentary, no less - which came with a whole performance-type thing that got the whole Cafe involved. Needless to say, Bday girl felt very special.
I think the Cafe has recently been renovated so the ambience truly cannot be beaten. Price-wise, it's obviously not street-restaurant prices but the experience is worth what you spend. Would recommend, no doubt. Thank you Rudy (GM) and Dimas (Sales Manager)! Really appreciate everything!
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