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Aston Kuta Hotel & Residence
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Reviews (1,024)
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All reviewsrooftop barfamily roomnice hoteldeluxe roomclose to the airportwalking distancebuffet breakfastgreat roomwifi connectionstaff were amazinglippo mallkids clubthe ground floorstayed nightsthe hustle and bustlewelcome drinkpool side
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Reviewed October 1, 2013

Were Stayed here 2011 and because we enjoyed it we Decided to return in 2013. Many of 2011 staff has gone with only a few familiar faces.
Upon arrival our room bedding situation was not correct, it took a while to correct this! But we all came to a happy compromise. They gave us complimentary transfers.
We booked 2 Family Rooms on level 1 (ground floor) close to one another. With sliding doors leading out to our own verandah with seats by the pool area.
Rooms were large and Comfortable and cleaned daily.
Children had Foxtel Movies on most evenings.
Nice aircon!!
You have Buffet Breakfasts Daily Yummo.
Staff were always delightful and happy to talk and get to know you.
The Hotel is situated in a great Location.
Dry cleaners, tattoo shop, cd dvd shop, deli, across the roads.
Money Changers and deli and massages and mini night market out the back of the hotel.

Drivers to take you on tours and taxi Drivers aligned out front.
Apotik (Chemist) a few streets away with Dr on duty.

De Kuta Restaurant and Mozzarellas 1 street away.

Everything so convenient without the hustle and bustle.
For us with the 4 kids, 10 minutes to walk in the heart of Kuta.

I have man tips for deals and people in the area if your wanting to message me.
Best food spots, massages, drivers etc.

ASTON KUTA IS A HIDDEN GEM.
Recommend Travel in September as weather is not as hot as other months.

Say hello to Uncle TENNY for us.

  • Stayed: September 2013, traveled with family
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1  Thank Dee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this reviewResponded October 10, 2013

Dear TadeoFamilia,

Firstly we would like to thank you for your second visit and we are also sorry that some of the familiar faces have moved on to other property, nevertheless, we hope to have given you the best service there is.
We also would like to apologize for the inconvenience regarding bedding situation, we hope this wouldn't affect your fondness towards us.
Tenny happily send his gratitude and hope you would consider coming back for the third time.
Have a nice day.

Regards,
Irmansjah Madewa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

Can't wait to come back it was a great hotel loved it :) lovely food great staff clean room :) I would deff recommend this place to anyone looking to go to bali. Nice and close to every thing nice massage place downstairs and u feel safe as there is security on patrol all night n day

  • Stayed: February 2013, traveled with friends
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Thank Tifftara23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this reviewResponded October 7, 2013

Dear Tifftara23,

On behalf of Aston Kuta, let me express my gratitude for staying with us during your visit to Bali and for taking your time writing us a review on TripAdvisor.com.
We are happy to hear you had a pleasant stay and that our Security officers has made you feel safe.
Looking forward to welcoming you back here and have a nice day.

Regards,
Irmansjah Madewa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2013

Hi friends,

If you are looking forward for Bali, Indonesia. Then this Aston Kuta Hotel & Residence is the best place to stay. Its a 10 mins drive from Denpasar Airport. Near by the hotel there are lots to see and walk around. You can take a walk and reach to a beautiful mall... The hotel has a awesome restaurant and food is very good. daily complimentary breakfast and it has lots to offer.

It has a swimming pool with a bar and over all its really well designed and beautiful. The staffs are very nice and sweet. They have their own spa, which is very neat and clean.
I was there with my wife, for our honeymoon, and we loved it.

  • Stayed: May 2013, traveled as a couple
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Thank saurav_gogoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this reviewResponded September 29, 2013

Dear saurav_gogoi,

On behalf of Aston Kuta, I would like to convey our deepest gratitude for choosing to stay with us during your visit to Bali and for taking your time writing a review on TripAdvisor.com.
It brings us a great pleasure knowing our guest had an enjoyable stay with us and we hope you wouldn't mind recommending us to your loved ones.
We do strongly advise our guest to go by foot instead of by taxi should they wish to visit nearby places as they could find many exciting things and even some souvenirs to buy for their loved ones. Of course, for a longer distance, you could take a taxi or rent a car to get to famous places in Bali.
We would be happy to welcome you back and have a nice day!

Regards,
Irmansjah Madewa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

The check in its a bit stinks didn't have my room ready and its 3pm ,I booked a suite room it wasn't that clean bathroom is out dated. They don't have a mini bar at the room,drinks is super hot .
5 minutes ride to the airport I wish they offer free transport to the airport paid $6 from the hotel car.
Try not to walk around outside alone if you a single female ,people outside would harass you and Wiesel at you and staring and looking at you weird please use a taxi!
The lady that work at the bell captain night shift she was very friendly I don't remember her name but she is very good at talking to hotel guest . Its been great for a short stayed at the Grand Aston I only used the room to catch some sleep and a shower .

Room Tip: Ask the room view of the swimming pool
  • Stayed: September 2013, traveled solo
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Thank Dbella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this reviewResponded September 29, 2013

Dear Dbella B,

On behalf of Aston Kuta, I would like to first thank you for choosing us as your home away from home during your visit to Bali and also for taking your time writing a review on TripAdvisor.
We would also like to convey our deepest apologies for the inconvenience during your check-in as our check-in time is 2PM and at that time we were on a full occupancy.
Regarding the room itself, do apologize as we always make sure our Housekeeping team to clean and prepare the rooms before guests check-in.
We actually provide mini bar in room and apologize if our staff did not explain this to you.
We strive daily to make Aston Kuta and our surroundings as safe as possible, however, as you mentioned in your review, it is best to avoid certain places.
Looking forward to welcoming you again and have a nice day!

Regards,
Irmansjah Madewa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

Stayed with my sister for roughly 1 week in July and thoroughly enjoyed our time here.

Positives:
Rooms are very clean.
Staff are very friendly and speak good English.
Breakfast buffet provides a wide range of options.
Money can be exchanged at the front desk.
Free shuttle bus to centro.
BBQ buffet was delicious and Friday night show was very entertaining.
Beautiful pool (but unfortunately didn't get the chance to spend much time in it!)
Spa treatments were very relaxing and refreshing.

Negatives:
Room service can be a bit slow and the rooms are starting to show signs of wear and tear.

  • Stayed: July 2013, traveled with family
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2  Thank ErikaUnsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this reviewResponded September 29, 2013

Dear ErikaUnsworth,

We would like to thank you and your sister for staying with us during your visit to Bali and also for taking your time writing us a review on TripAdvisor.com.
We are happy to hear that you and your sister had an enjoyable stay and that our staffs provided you with all your needs.
It's too bad that you didn't have the time to swim in our lovely pool and hang out at our sunken pool bar with your sister, maybe the next time you are visiting Bali, you could stay with us again.
Looking forward to welcoming you back and we hope you wouldn't mind recommending us to your loved ones. Have a great day!

Regards,
Irmansjah Madewa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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