We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great hotel and amazing staff!” 5 of 5 bubbles
Review of Aston Kuta Hotel & Residence

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Aston Kuta Hotel & Residence
Ranked #28 of 250 Hotels in Kuta
Brisbane, Queensland, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel and amazing staff!”
5 of 5 bubbles Reviewed February 19, 2013

I stayed here with my friend last week (start of Feb). We were greeted so well with smiles and all staff wanting to help in any way possible. We were also upgraded into a Executive (I think) room on the ground level accross from the pool bar including a lounge area which was so spacious. We are both young girls and met a fair few other young people while here. I can imagine that during peak season it would be full of young people but during our stay I'd say it was about 60% young - 40% middle aged.

POOL: The pool is great both day and night. It also has a swim up bar which has happy hour (as mentioned by others below). The cocktail menu has a lot to choose from and the staff have no issue with mixing up anything that you can think of. The swim up bar does close quite early (6pm) but staff wait around until they have made all your drinks. Regardless,the bar in the restaurant is open until 10pm and you can order drinks from room service 24/7.

FOOD: Breakfast was awesome. Everything you can think of - bacon (on request), eggs, omelette, fruit, cereal, even fried rice and mi goreng (perfect hangover cure). Staff are always coming around to your table with complimentary tea and coffee and also asking if you would like additional drinks. The room service and lunch & dinner menus are good with western food and also authentic Balinese options. I would definitely recommend the pizzas! They are to die for! The only issue we had with food was upstairs at the BBQ. It was by no means bad, but in comparison to the other menu options and the hype that was given by staff it was just quite overpriced and not as good of food.

LOCATION: Aston Kuta's situated really well for all types of travellers. You are out of the hustle and bustle but also close to shopping (Discovery Mall - 2 minute cab, Poppys Lanes - 5-10 min cab), clubbing (Legian - 10-15min cab depending on the night & traffic), Kuta beach (5 minute cab).

STAFF: The staff were by far the highlight of my stay here. They are such kind hearted, crazy people. If they hear your name once they will without a doubt remember it for the entirety of your stay. Each morning the males greet you with their hand on their heart and a smile on their face. Staff at the front desk are always willing to help as well as those at the restaurant. The security guards and concierge are funny and willing to help with ordering a cab (get it off the street not ordered by phone because that's additional costs). We had a lot to do with the bar tenders and if you stay here make sure you chuck a few dollars tip to Tenny, Asis & Indra for their amazing service. They all just want to make you laugh and give so much time to each and every person. I could not thank these guys more for how well they treated us and how much of a good time they helped us have. In summary, AMAZING STAFF!

Basically, go there, it's worth it.

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, April 22, 2013
Dear Guest, thank you for taking your time and review us on TripAdvisor.
We would like to thank you for all the great comment you made and it's our pleasure to hear you have an enjoyable stay with us.
Do keep in touch and we would be very happy to welcome you back.
Don't forget to recommend us to your friends and loved ones.

Regards,
Aris Syamsul.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

937 reviews from our community

Traveler rating
    358
    407
    125
    25
    22
See reviews for
245
280
45
128
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

My bestfriend and I stayed at this hotel for 1 week and had an awesome time. It was our first time in Bali so we were a bit scared with what to eat, if we should have ice in our drinks etc. But we ate nearly everything on the hotel menu, had nearly every cocktail and had ice in all of our drinks. The food was amazing the staff are hilarious and so much fun to be around. Our room was awesome we got upgraded so had a loungeroom etc on the first floor.

Everything is extremely cheap cabs start at like AUD50cents ($5000 RP) and I think the most we ever paid was AUD$8 ($80,000 RP) and that was from Kuta to Seminyak or you can hire a cab or a car for a day or half a day from like AUD$20-$45 ($200,000-$450,000 RP).

We did water rafting, elephant riding and quad biking which were all awesome and we highly recommend, you can book at the hotel or through your local travel agent which is what we did.

Overall good trip, went out to all the clubs, met awesome people, had lots of fun and will be returning back to Bali next year :)

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, April 25, 2013
Dear Emily,
We would like to thank you for taking your time and review us on TripAdvisor.com.
We are also happy to hear that you and your friends had a great time, especially that our staffs has treated you well and how you enjoyed your meal and cocktails in Aston Kuta.
We would be really happy to welcome you back.
Don't forget to recommend us to your loved ones.
Regards,
Aris Syamsul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

This hotel was fantastic right from the start, we stayed in a deluxe room on the ground level facing the pool. We had our two outside chairs to chill in the sun with. The staff were great always caring for your needs. The breakfast bar was great it changed slightly every day and also had a egg and pancake station. About a ten minute walk to discovery mall or about 13000 or $1.30 cab ride. Happy Hours at the pool bar were great 12 to 3pm $5 cocktails, your able to swim till around midnight then they turn the lights off. Everything was really clean and well maintained.

Our only downsides were the BBQ they have every wednesday was not very good, and the roof top bar will not be up and running for a while.

But apart from that loved it and will be back again was a great place to stay and will recommend it to my friends.

Room Tip: Ask to be on the ground floor as it is close to the pool and breakfast
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Bronwen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, May 3, 2013
Dear Bronwen,

Firstly, huge thanks for writing us a review at TripAdvisor.com with nice and thoughtful words.
It is our great pleasure to know that you enjoyed your stay with us.
We are also very sorry that our BBQ was not quite what you expected. Rest assured, we have our kitchen staffs improving it as we speak.
Looking forward to seeing you back in Aston Kuta.

Regards,
Aris Syamsul.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuantan, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 16, 2013

What more can u say being greeted by tight security, friendly staff & a HALAL restaurant overlooking the blue pool... wow, this is some wedding anniversary! Since the hotel is considerably new, it is expected to be clean & well maintained..tour agents are available at the hotel, but it is advisable to those going to study the places to visit thoroughly from friends who have been there, for they can save a lot of money on unnecessary destinations. There is no need to rent a car/ van to nearby spots ie the beach, town etc for one can rent a motorbike at a reasonable price from shops in front of the hotel. I'd recommend the hotel primarily coz i can have a peace of mind on its halal status.. have a fantastic holiday ;)

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank suezanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, May 23, 2013
Dear Suezanna,

It's always a great pleasure for us to know how our guest enjoyed their stay with Aston Kuta.
We really hope you wouldn't mind recommending us to your loved ones.
We would be happy to welcome you back on your next anniversary, maybe?
Take care and come back soon!

Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

stayed here in december and had a lovely time. we wre upgraded and had a lovely room overlooking the pool. the room was very clean, the bed was so comfortable and the bathroom was lovely.
The swimming pool area was very nice and the swim up bar was lots of fun especially at happy hour. the barman was a lot of fun and he makes some lovely cocktails.
The breakfast buffet was very nice and a very large selection and we ate in the restaurant most evenings which was very nice. the est thing about this hotel was the staff very friendly and helpful.
Have to pay for wifi in the room i think they should think about free wifi.
Overall very good stay

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank elle d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, May 28, 2013
Dear Elle,

Apologize for the late reply but we want you to know that we really appreciate the comment and time you're making to review us on TripAdvisor.com.

We're planning on having the whole wi-fi connection free all over the hotel soon so you need not worry about paying for it on your next stay here.

We're so looking forward to meeting you again and welcome you back in Aston Kuta.

Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 9, 2013

In general, we are satisfied with our 4-day stay in Aston Kuta. The family room is comfortable, spacious (even with an extra bed in it) and offers a great view of the pool (with two comfortable lounger at the balcony). Staff were generally friendly and helpful. Since it was our first time in Bali, the hotel serves it purpose as a comforting place to come home to after a long day of sightseeing.

Finding food is not a problem as the hotel is just walking distance from Kuta town and conveniently located near the airport, hence no rushing needed to catch your flight home. However, the hotel is not located right by the beach, so it may not be the best option for visitors that prefer to stay in a hotel with direct access to the beach.

The stay would be perfect if Aston can provide free wi-fi in the rooms. For now, free wi-fi is only provided at the hotel lobby and restaurant.

Room Tip: Request for rooms at the higher floor e.g. 4th floor upwards as the noise from the pool can be quite...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank qhearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, Public Relations Manager at Aston Kuta Hotel & Residence, responded to this review, July 22, 2013
Dear qhearts,

Firstly, we would like to thank you for writing a review on TripAdvisor.
We are glad you are satisfied staying at Aston Kuta and that our Family room accommodates your needs perfectly.
We are also happy to announce that our WiFi now can be accessed in-room for free and we have also added more access points so our guest can use the best internet speed.
We hope you would consider staying with us again on your next vacation.
Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

It was our first time in Bali. We recently stayed at Aston Bali Kuta for 7 nights from 26/1/13. The hotel is beautiful. The pool is not in ground but clean and there’s also a kids’ pool. Staffs are friendly and polite. 10 minutes walking distant to Kuta Centre or by taxi 5 minutes, cost approx IDR7,000. 15 minutes to the cinema, each ticket IDR35,000 (weekdays) and IDR50,000 (weekends).

No wifi in rooms but available in lobby and restaurant. Breakfast is great with variety of food, no pork bacon but available if ask. There are beef/chicken bacon, fried rice & fried noodles, beef/chicken sausages, salads, cereals, 5 different juices, bread, eggs, pancake, sweets and fruits and more.... plenty to choose from.

Room is cleaned each day and you can ask when you want it cleaned. The bed wasn’t as comfortable but overall good.

Hotel is great but one thing happened on our first day kinda ruined the holiday spirit. Don’t go to the money exchanger opposite the hotel, or any local owner money exchangers. Go to the well known Western Union offices/shops in Kuta Centre. We exchanged $300 but he only gave us $200 worth, IDR 1 million was missing. His hands were like doing magic tricks. He counted the money in front of us and we both saw with our own eyes that he piled up the notes and handed them to us but somehow IDR 1 million was missing. We didn’t know until we were back at the hotel and recounted the notes.

Few days later, on the way to Kuta Centre we passed another local money exchanger. However, the fella refused to exchange because we wanted to count the notes ourselves.

Anyhow, despite that unpleasant experience, friendly happy warm smiles at Aston really made our stay. If we ever coming back to Bali we would return to Aston Bali Kuta.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Huyen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonKuta H, Public Relations Manager at Aston Kuta Hotel & Residence, responded to this review, July 22, 2013
Dear Huyen N,

Firstly, we would like to thank you for choosing Aston Kuta as your place to stay during your holiday in Bali, and also thank you for writing a review on TripAdvisor.com.
We are happy to share that starting June 1st, all WiFi access are free, including in-room WiFi and we have also added access points to ensure that our guest receive the best internet speed.
We also would like to thank you for adding tips in your review regarding money changer, to always choose the trusted money changer.
Of course, we would be very happy to welcome you again and have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kuta hotels
1.4 mi away
Harper Kuta
Harper Kuta
#26 of 250 in Kuta
4.0 of 5 bubbles 971 reviews
0.2 mi away
The Vira Bali Hotel
The Vira Bali Hotel
#15 of 250 in Kuta
4.5 of 5 bubbles 765 reviews
0.4 mi away
Swiss-Belhotel Tuban
Swiss-Belhotel Tuban
#27 of 250 in Kuta
4.0 of 5 bubbles 397 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Alaya Resort Kuta
Alaya Resort Kuta
#5 of 250 in Kuta
4.5 of 5 bubbles 552 reviews
0.3 mi away
EDEN Hotel Kuta Bali - Managed by Tauzia
1.6 mi away
The Kana Kuta
The Kana Kuta
#6 of 250 in Kuta
4.5 of 5 bubbles 688 reviews
Show Prices
Show Prices
Show Prices

Been to Aston Kuta Hotel & Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aston Kuta Hotel & Residence

Property: Aston Kuta Hotel & Residence
Address: Jl. Wana Segara No. 2-5, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Business Hotel in Kuta
#20 Luxury Hotel in Kuta
#21 Spa Hotel in Kuta
#22 Family Hotel in Kuta
#26 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Aston Kuta Hotel & Residence 4.5*
Number of rooms: 209
Official Description (provided by the hotel):
A contemporary sanctuary just a short stroll from the world renowned Kuta Beach, the Aston Kuta Hotel & Residence provides a stylish and comfortable atmosphere as your home away from home. With it's trend setting restaurants, roof top lounge and luxurious guest rooms designs- each guest will have a truly remarkable experience.While the hotel is situated in a peaceful and quaint area of Kuta it is just short walk (50 M) from the world renowned Kuta Beach and the heart of Kuta's restaurant and shopping district. Aston Kuta Hotel & Residence has over 209 guest rooms, banquet and meeting facilities, business center, gymnasium, swimming pool, spa services and 24hr room service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your Aston Kuta Hotel & Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aston Kuta Hotel And Residence
Aston Kuta Hotel & Residence Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing