Initial impressions were good - friendly staff a pleasant, almost peaceful atmosphere in the outdoor grounds of the hotel, particularly in comparison with the buzz of the surrounding streets. The room itself would have been fine, had it been clean. It was filthy with drains that overflowed over the bathroom floor and stinking bed sheets and pillows. Although housekeeping visited each day and sprayed fragrance in the room, they unfortunately did not seem to clean. The nauseating smell of mould and toxic strong fragrances was disturbingly strong, particularly in the bed linen and pillows. I politely asked the reception staff whether we could change rooms and all she could suggest was that they send someone to spray more fragrance in the room. We were so keen to get out of this hotel that we went to the airport 4 hours early, and what a pleasant relief the lovely clean premium lounge was!
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- Also Known As:
- Kumala Pantai Hotel
- Kumala Pantai Kuta
- Hotel Kumala Pantai Bali/Kuta