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“Good central motel to shops and opposite water bomb park”

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Bali Garden Beach Resort
Ranked #36 of 254 Hotels in Kuta
Certificate of Excellence
Reviewed January 5, 2013

We have stayed here twice and found it a great place for a young family,you are close to restaurants ,shopping,water bomb park,and the beach .We also found eating at there restaurant was reasonably priced ,one of the best money changers is at the Kodak shop at the front of the markets .when you come out the front of the motel, turn right and walk 200meters to the discovery shopping centre .Also check out the great breakfast at the motel

Room Tip: Ask for a room not overlooking the road
  • Stayed: April 2012, traveled with family
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3  Thank Keith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded January 11, 2013

Dear Keith D,
Warmest greeting from Bali Garden Beach Resort

Thank you very much for your review.

So glad to hear you enjoyed all aspects of your recent stay at the Bali Garden Beach Resort

The Team and I look forward to welcoming you back.

Best Regards,
Nita Traeger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,100 - 1,106 of 1,633 reviews

Reviewed January 2, 2013 via mobile

Stayed in a family room for 10 nights. Staff morning & night bent over backwards to make sure we had everything we needed. Poolside drink attendees always smiling and interacted with the kids great.
Huge thanks to Amanda, Lovan & dinner service staff for making every night a relaxing one.
Spa treatment one if the best ever. 2 1/2 hrs of relaxation great money spent.
The only downside was in the departure lounge not enough towels/soaps to cater for departing guests.

  • Stayed: November 2012
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4  Thank Bowdybabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded January 4, 2013

Dear Bowdybabe,
Warmest greeting from Bali Garden Beach Resort

Thank you for taking the time to provide us with such valuable feed back.

I very much appreciate you taking the time to write your view on the Trip advisor
regarding your recent stay at the Bali Garden Beach Resort.

As it is through verbal comments and Tripadvisor that we are able to improve our services; it is important to us and our business to receive all feedback, positive and constructive from our guests such as yours.

I know your points made on the survey will serve as an encouragement to all our staff as we strive to continuously improve the quality of our hotel, customer service and guest well-being.

Thank you again for sharing your experience and it is our hope that we will be welcoming your return in the future.

Best Regards,
Nita Traeger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

we only went to bali for the first time in april 2012,and very unsure where to go or stay.several people recommended Bali Gardens not only for the location and price but as chefs..for the food and service.We travelled with 2 teenagers and only ate twice outside of the hotel..our mistake..my husband and i returned to bali in october 2012 for our 25th wedding anniversary and were treated like a king & queen..huge bunch of red roses in our room,romantic candle lit table by the beach at dinner...thank you so much to all the wonderful staff who look after us so well...we cant wait to come back to spend more time and expore bali more..xoxoxo

Room Tip: rooms over looking the gardens are beautiful to look out on to
  • Stayed: April 2012, traveled with family
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4  Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded January 2, 2013

Dear Michelle P,
Warmest greeting from Bali Garden Beach Resort

Our thanks for your review and congratulations on your 25th wedding anniversary.

It is always pleasing to receive such positive comments and we are glad that we were able to look after you so well – we do strive to create positive memorable hotel experiences.

Your compliments have been passed onto the team and I do thank you for taking the time to post your review.

Best Regards,
Nita Traeger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

overall good to excellent. Good breakfast. great staff. best thing about it is its location right smack in the centre of Kuta and a lovely beach that glows wonderfully during sunset. Broadwalk has excellent pizza and so does Kafe watan Baru - a good restaurant for local fare. Do not try the Japanese restaurant next to the hotel - too salty. The chef should really eat his own food. Hotel rooms are a little dated but cleanliness is spot on.I like the security set up too
only negative: we had to pay for hotel pick up and sending off to the airport. I understand from the other drivers that other hotels offer free complimentary pickup.

  • Stayed: December 2012, traveled with family
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5  Thank jachelletraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded January 4, 2013

Dear jachelletraveler,
Warmest greeting from Bali Garden Beach Resort

I very much appreciate you taking the time to write your view on the Tripadvisor regarding your recent stay at the Bali Garden Beach Resort.

At the outset, let me begin by apologizing to you for the less than adequate experienced you received during your stay.

while dining in our Ryoshi Japanes restaurant has been taken very seriously.
I have shared your feedback with our executive chef who joins me in apologizing to you and has assured me he will make sure that all dishes are presented and cooked to perfection.
All chefs working morning and evening have been made aware of your feedback and will work very hard to prevent future occurrences.

your concerns and the disappointment you have expressed In reference the airport transport. We provide free return airport transport for guest who stay 7 nights at the resort, and the normal charging for airport transport is Rp.60.000 [approximately USD6] per car per one way.

Thank you for taking the time to provide us with such valuable feed back, and it is in our hope you will give us the opportunity to better serve you in the future.

Best Regards,
Nita Traeger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2012

We have stayed at Bali Garden Beach Resort on several occasions. The rooms are clean and spacious, the pool area is lovely and right by the beach. The breakfast is more than adequate and the drinks by the pool are very reasonably priced compared to in Australia, but its biggest selling point should be its ideal location for families with children - right across from Water Bom Park and part way between Kuta and a large shopping centre, Discovery Mall. Great value for money although only approximately 3 star.

Room Tip: Only one lift for the main building and none for the garden wing so be sure to enquire about the lev...
  • Stayed: August 2012, traveled with family
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1  Thank GailRF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded December 26, 2012

Dear GailRF,
Warmest greeting from Bali Garden Beach Resort

Thank you for taking the time to provide us with such valuable feed back.

I very much appreciate you taking the time to write your view on the Trip Advisor regarding your recent stay at the Bali Garden Beach Resort, as it is through verbal comments and Trip Advisor that we are able to improve our services; it is important to us and our business to receive all feedback, positive and constructive from our guests such as yours, I know your points made on the survey will serve as an encouragement to all our staff as we strive to continuously improve the quality of our hotel, customer service and guest well-being.

Thank you again for sharing your experience and it is our hope that we will be welcoming your return in the future.

Best Regards,
Nita Traeger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2012

We stayed in Bali Garden Resort Hotel for 4 nights in December during Christmas period.

Pros
- Close to Discovery Shopping Mall, Art Market & restaurants
- Not too far from airport given Bali's traffic conditions

Cons
- Rooms are not great and facilities worn out ( e.g pool & toilets at lobby area)
- Aircon was not working properly the whole time
- Foul smell near our room 371 and stuffy inside the room as well
- Staff are not so friendly. Likes to chase after being a couple of minutes late for check out
- Breakfast spread was limited compared to other hotels we have stayed in Bali
- Have to pay deposit for pool towels
- No adequate toiletries in room

Basically, the hotel is getting guests cos of its location solely.

  • Stayed: December 2012
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2  Thank Thandar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded January 2, 2013

Dear Thandar M,
Warmest greeting from Bali Garden Beach Resort

Thank you for taking the time to write a review.

I am naturally extremely concerned you did not enjoy your stay and offer my sincere apologies. This is certainly not the impression we would wish you to leave with and I would appreciate an opportunity to put that right.

To that end, I would be pleased if you could contact me direct on smm@baligardenbeachresort.com in order to discuss your issues and find an satisfactory resolution.

I look forward to hearing from you.

Best Regards,
Nita Traeger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2012

The delicious breakfast, friendly and attentive staff and great poolside cocktails make staying at BG a pleasure. You are in the heart of Kuta with Waterbom at your doorstep. It is very family friendly. The staff at breakfast also offer very reasonable baby sitting rates and take fantastic care of the kids. Ratnitit was our have member of staff. a very relaxed and enjoyable experience.

Room Tip: Don't expect the world from the bathrooms, they are clean and functional but a city grotty.
  • Stayed: December 2012, traveled with family
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1  Thank prescottalfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliGarden, Social Media Marketing at Bali Garden Beach Resort, responded to this reviewResponded December 25, 2012

Dear prescottalfred,
Warmest greeting from Bali Garden Beach Resort

I really appreciate your great review – thank you!

I’m thrilled you enjoyed your experience on all levels and I’m especially pleased the team looked after you so well.

I have taken great pleasure in passing on your compliments to the Team and especially Ratniti – thank you for making special mention.

We hope to welcome you back soon.

Best Regards,
Nita Traeger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bali Garden Beach Resort

Address: Jl. Kartika, P.O.Box 1062, Kuta 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Kuta
#24 Luxury Hotel in Kuta
#25 Family Hotel in Kuta
#26 Spa Hotel in Kuta
#38 Romantic Hotel in Kuta
Price Range: $82 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bali Garden Beach Resort 4*
Number of rooms: 183
Official Description (provided by the hotel):
Experience the perfect seaside holiday at the Bali Garden Beach Resort. Located right on the beach, next to Discovery Shopping Mall, across the road from Waterbom Park and a short stroll to the Matahari Shopping Square and the Seni Art Market, the resort is the most convenient place to stay. With three swimming pools, four restaurants, four bars and a spa, plus the style, service and warm welcoming smiles that make Bali famous, the Bali Garden Beach Resort offers fantastic value in a stunning oceanfront location. ... more   less 
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Also Known As:
Bali Garden Beach Hotel Kuta
Bali Garden Beach Resort Kuta

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