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2 reviews
kitchen with gas stove, fridge.
Master bedroom upstair overlooking Jimbaran beach
Living room
Living room
Outdoor dining/garden
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Villa -
4 Bedrooms, 5 Bathrooms, Sleeps 8
Jimbaran, South Kuta, Bali

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
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English first
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Pamela M
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good property and quiet location, with some service issues”
Reviewed July 22, 2016 for a stay in July 2016

The pool and location are good. Tina, the property manager, was helpful. She also provided a great Indonesian meal in house on request for a fee.

However, this property has been a long term rental and the service and facilities are not yet highly suitable for short term rental. e.g. basic kitchen equipment was non-existent - cutlery, crockery, a functioning toaster, a few pots and pans. The kitchen cupboards were virtually empty. Not all rooms were regularly serviced and basics like toilet paper ran out and had to be requested rather than supplies immediately avaialble. Transport arrangements were not always easy and food delivery to the villa was difficult to arrange. Air conditioning was not particularly effective and sufficient towels were not provided on arrival. For Bali, breakfast was very basic - no juice, a very small amount of fruit and egg, rice or noodle dish. Security not good and some doors don't lock properly.

The property has potential, but quite a few improvements needed.

Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 23, 2016
Dear Pamela, thank you for taking time to review us, we are commited and continue to invest in our property so that we can welcome our guest better in the future. We are sorry that you experienced not so happy stay at our 4 bedrooms property. About the towel, in every room we provide 2 bath towel, as you check in with 9 people, we gave you 3 extra towel immediately when you arrived. For the toilet paper you ran out at night, and we replace with the new one early the next morning. We just finished a small renovation and we also fix the door so it is not a problem anymore. Our kitchen provided with toaster, water boiler, plate, cutlery, cup & glass, fried pan, 3 burner stove, big fridge. We also provide you with extra electric water dispenser (hot/cold) as you requested it. The kitchen mean to provide for light meal not for complete heavy cooking. About the air conditioning, all units are new, less than a year and we regularly maintained it every month. We provide free breakfast, i.e, choice of fried rice, fried noodle or continental breakfast (3 toast, 2 eggs, 1 potato pancake, fruits, juice, both coffee & tea, milk for every guest), you told our villa manager the next day that you didn't want bread and juice, therefore we didn't provide you with it anymore, we noticed that you also requested a specific brand of butter & we apologized that we could not provide it, because it is an imported product, and we use only local product just like other hotel/resto in Bali.
For security, we are on a gated area with the security at the entrance of the complex (less than 100m away), however we don't have our own private security in front of the villa.
We thank you once again for your input and wish you a great day.
Best Regards,
Tana (owner)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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