My partner and I recently stayed at the Sintesa Jimbaran and we were utmost impressed with the service and cleanliness of the hotel. The staff were very friendly and all spoke very good English. Any request we had was never too much for the staff. The atmosphere was quiet as we were there during a quiet season, but it was very peaceful and in a great location too. We'll definitely be back!More
Hotels.com
Taking safety measures
Hotels.comTaking safety measuresHotels.comTaking safety measures
The building is new and the exterior and interior are quite fancy.
Found out later the amenities are not as fancy as its promised and the FOOD Is HORRIBLE.
They re cooked the bacon and the fruits are not fresh at all. It seems the quality of food and buffet presentation are neglected / not having quality ctrl by the management.
Consider location is very far up on the hill and surrounded by housing complex - they should provide the better good food for there is no much choices to have breakfast unless at some five starts hotel food outlet surrounds.
Dear lisa zen P,
Thank you for taking the time to post this review about your stay at The Sintesa Jimbaran. I am disturbed to hear that you were disappointed by your experience. We value all guest comments which help us to continually enhance our facilities and services.
We had investigated this matter carefully and our fact finding led us to notify that the bacon is always served fresh for breakfast and the fruit is always cut and served 'a la minute' in the buffet since we don't keep cutting fruits in refrigerator.
However, our guests' satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. I am committed to ensuring that we address and resolve each point you have made.
Please accept our sincere apologies and our commitment to using your feedback to enhance the experience for all of our guests. We will relay your feedback to department concerned for improving our F&B Services.
Once again, thank you for choosing to stay with us, and we are looking forward to welcoming you back in the near future.
Kind regards,
Zuhry
Guest Service Manager
Rooms are clean and spacious. Breakfast was average. There was less choices for vegetarian. Swimming pool is big and nice. They have shuttles for beach and local drop which was very good. Location is not so good.
Dear Kumar T,
Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to read your positive comment and happy to hear that you enjoyed stay with us. I will relayed your compliment to all staffs of The Sintesa Jimbaran
At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feed back is really important to me and my team.
We are looking forward to welcoming you back on your next visit to Bali.
Kind Regards,
Zuhry
Guest Service Manager
Love this place!!! Great breakfast, friendly people, beautiful room, great gym, etc. We stayed here for one week and had an amazing holiday. Always looking forward for the breakfast as we had a lot of choice!
Dear carolinedU3068AW,
Warmest Greetings from The Sintesa Jimbaran,
Thank you so much for taking the time to share your recent experience with us and I am so pleased to read your sincere feedback after staying at The Sintesa Jimbaran. It is a true pleasure to know that you enjoyed everything during your stay.
We highly appreciate your positive feedback regarding our hotel facilities also services and i will relayed your compliment to all staffs.
once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you and your family back again at the resort for another memorable and relaxing experience.
Kind Regards,
Zuhry,
Guest Service Manager
We are very happy and surprised with The Sintesa Jimbaran, the staff was very friendly and helpfull, they were always looking after us, providing any kind of information and support. Our room was big and comfortable, also it has a nice balcony and view. Great pool, and free shuttle to the beach and shopping near by. I really recommend this place.
Dear Valuable Guest,
Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to learn that you had a pleasant and memorable stay with us especially about the facilities and the services delivered by our staff and thank you for recommending our resort. I will relay your compliment to all staffs of 'The Sintesa' Jimbaran.
At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feedback is really important to me and my team.
We are looking forward to welcoming you back on your next visit to Bali.
Kind Regards,
Zuhry
Guest Service Manager
We stayed for ten nights with our four boys via a scoupon deal. The hotel, staff and facilities were wonderful. We would definitely recommend this hotel for families. We have visited Bali on multiple previous occasions and this was one of the nicest hotels we have stayed at.
Dear travellersfromoz1010,
Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to learn that you had a pleasant and memorable stay with us especially about the facilities and the services delivered by our staff. Thank you for appreciating the extra effort we did to exceed your expectation and thank you for recommend our resort. I will relay your compliment to all staffs of 'The Sintesa' Jimbaran.
At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feedback is really important to me and my team.
We are looking forward to welcoming you back on your next visit to Bali.
Kind Regards,
Zuhry
Guest Service Manager
