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The Sintesa Residence Jimbaran
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Guests 1 room, 2 adults, 0 childrenGuests 12
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Reviews (508)
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Reviewed November 28, 2017
Great Hotel not a great location

This was the best service I had experienced in a long time. All the staff want to be helpful and kind for no reason other than they take pride in their work. It was quiet, often we had the pool to ourselves which was really nice. The Bar Ber was a really nice place to sit, have a drink and relax. The food was good and the rooms were simply amazing, cleaned twice a day and quiet and comfortable. The only issue was the location, the hourly shuttle goes to the Movenpick which has some shopping but its not cheap, it also goes to the beach which is great and a nice place to eat dinner. Its not easy to get to a local shop without a long walk even after using the shuttle bus.

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Ask Adrian T about The Sintesa Residence Jimbaran
1  Thank Adrian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Residence Jimbaran, responded to this reviewResponded November 28, 2017

Dear Adrian T,

Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to learn that you had a pleasant and memorable stay with us especially about the facilities and the services delivered by our staff. Thank you for appreciating the extra effort we did to exceed your expectation. I will relay your compliment to all staffs of 'The Sintesa' Jimbaran.

At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feedback is really important to me and my team.

We are looking forward to welcoming you back on your next visit to Bali.

Kind Regards,
Zuhry
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2017 via mobile
Luxury Rest and Relaxation

My wife and I went to the Sintesa for our honeymoon and had an amazing time. Beautiful hotel with a wonderful bar and restaurant with super friendly and helpful staff. Prices in the hotel are fairly western. Close many local things to do and see. Would definitely recommend!

Date of stay: August 2017
Trip type: Traveled as a couple
Ask domors89 about The Sintesa Residence Jimbaran
1  Thank domors89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Residence Jimbaran, responded to this reviewResponded November 27, 2017

Dear Domors89,

Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to read your positive comment and happy to hear that you enjoyed stay with us. As you may know your comfort and your attention receive our first attention. I will relayed your compliment to all staffs of The Sintesa Jimbaran

At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feed back is really important to me and my team.

We are looking forward to welcoming you back on your next visit to Bali.

Kind Regards,
Zuhry
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2017 via mobile
Excellent

So friendly and welcomening staff, all of them! Clean, big pool, nice bar /restaurant with pool table. Nice spa and yoga class. Easy free shuttel to beach. Very good breakfast. Only negative is that the pool and sundeck is mostly in shadow and makes water bit cold.

Date of stay: November 2017
Trip type: Traveled as a couple
Ask Kmth22 about The Sintesa Residence Jimbaran
1  Thank Kmth22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Residence Jimbaran, responded to this reviewResponded November 19, 2017

Dear herrnell,

Warmest Greetings from The Sintesa Jimbaran,

Thank you so much for taking the time to share your recent experience with us and I am so pleased to read your sincere feedback after staying at The Sintesa Jimbaran. It is a true pleasure to know that you enjoyed everything during your stay.

We highly appreciate your positive feedback regarding our hotel facilities also services and i will relayed your compliment to all staffs.

once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you and your family back again at the resort for another memorable and relaxing experience.

Kind Regards,
Zuhry,
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2017
Amazing service

We were there for 1 week and had a great time and really enjoyed the staff. They were personable and provided the most amazing service. The rooms were big, clean and comfortable. The food was good and the Bar Ber was a great place to relax. The only draw back was that we felt we had to plan our days because of the location. the shuttle that runs every hour to the beach was good, but meant we couldn't just decide to go to the beach for dinner, but had to organise when we got there and make sure we were finished by a certain time.
While the shuttle doesn't reach everywhere, a cheap taxi or driver can get you where you want to go fairly easily.

The hotel felt a bit empty but that was good for us, we quite often felt like we were the only people there and we had a lot of peace and quiet.

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Ask agnt about The Sintesa Residence Jimbaran
1  Thank agnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Residence Jimbaran, responded to this reviewResponded November 19, 2017

Dear agnt,

Thank you for taking the time to post this review about your recent stay at The Sintesa Jimbaran. We are glad to hear that you enjoyed our facilities and services, we apologize if there's inconvenience caused during your stay with us. We value all guest comments which help us to continually enhance our facilities and services, as we aim to provide nothing but the perfect experience for each guest.

Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
Zuhry
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2017 via mobile
Fitness choices!!

The hotel is wonderful, with big convenient areas and the most important there are many activities and fitness choices as aquaerobic, stretching in the pool, fitness gym, yoga lessons..ask for Erick who runs all the fitness center!i will visit the hotel again for sure!!

Date of stay: November 2017
Trip type: Traveled solo
Ask renataaa55 about The Sintesa Residence Jimbaran
1  Thank renataaa55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Residence Jimbaran, responded to this reviewResponded November 17, 2017

Dear Renata A,

Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to learn that you had a pleasant and memorable stay with us especially about the fitness experiences you had. Thank you for appreciating the extra effort we did to exceed your expectation. I will relay your compliment to all staffs of 'The Sintesa' Jimbaran.

At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feedback is really important to me and my team.

We are looking forward to welcoming you back on your next visit to Bali.

Kind Regards,
Zuhry
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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