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All reviews scoopon deal hourly shuttle local shopping centre hotel bali junior suite movie room beautiful hotel steam room buffet breakfast interconnecting rooms rooms are great extra bed pleasant stay star hotel the hotel offers quiet area front office
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Reviewed August 30, 2017 via mobile

We enjoyed our 6-night stay in the Junior suite, thanks to a Groupon voucher. The room was spacious, with a glamorous bathroom equipped with both shower and bathtub. Fine furniture and a nice view over the coast was a bonus, however the best credit goes to staff attitude, according to both of us. Always smiling and accommodating , they made your stay really relaxed and enjoyable, with great dinners on menu, and with an handy hourly shuttle bus to/ from the beach. Top score.

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Pierre R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Jimbaran, responded to this reviewResponded September 7, 2017

Dear Pierre R,

Thank you for choosing to stay with us and I am honored to read your positive comment. It is indeed my privileges to learn that you had wonderful holiday with us. We really appreciate your positive feedback on our service and facilities and I have relayed your compliment to all staff.

I would like to thank you for your valuable comments and for having chosen The Sintesa Jimbaran. I will always be delighted to welcome you back in the warmth hospitality of our resort.

Kind Regards,
Zuhri
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2017 via mobile

We stayed 3 nights at The Sintesa in Jimbaran and we really loved the hotel and especially the service and the nice staff! The hotel is pretty new and in a nice and clean condition! The breakfast is served as a buffet and you can choose from indonesian or continental dishes! All in all very satisfying! The offer a free shuttle service to the Jimbaran beach, where they also have free longchairs and umbrellas for their guests! The fresh fish at the several restaurants by the sea are awesome! We wennt to Made Café and had a red snapper fro lunch! Try it!
They also have a nice bar, located by the pool! We would definitely recommend this hotel and would stay again!

Best wishes,

Mr Yannick ;-)

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Vegas12121212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Jimbaran, responded to this reviewResponded August 29, 2017

Dear Vegas12121212,

Thank you for taking your time to share you experience regarding your recent stay at 'The Sintesa' Jimbaran Bali. I am honored to read your positive comment. As you may know your comfort and your attention receive our first attention and thank you for recommending our resort. I will relayed your compliment to all staffs of The Sintesa Jimbaran

At 'The Sintesa' Jimbaran, we are striving to provide the excellent service and experience to our guest. Your valuable feed back is really important to me and my team.

We are looking forward to welcoming you back on your next visit to Bali.

Kind Regards,
Zuhry
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2017 via mobile

We recently spent 6 nights here as a package with My Holiday Centre. From the start we had a warm welcome and it continued throughout our stay. All the staff were very friendly and made us feel very welcome. We had a junior suite which was great lots of room and housekeeping was a high standard. The shuttle goes every hour to the local shopping centre where there is a general store to pick up general supplies. We mostly ate at the hotel as food was of a very high standard and reasonably priced. Breakfast was great and some different dishes each morning. The tour groups had their breakfast in a separate area so wasn't too busy or noisy. We had some delicious dinners thanks to head chef Tomy for recommending and serving us such lovely food and all the chefs there. We stayed last year at the Westin in Nusa Dua but the food here was far superior. The presentation and quality was exactly the same each time as we had the same dish a couple of times. We had some good cocktails at the bar also.
We hope to come back and thanks to all staff for making our stay so memorable.

Date of stay: August 2017
Trip type: Traveled as a couple
Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Jimbaran, responded to this reviewResponded August 29, 2017

Dear Pam H,

Warmest Greetings from The Sintesa Jimbaran,

Thank you for your lavish praise towards our hotel. It is indeed my privileges to learn that you had wonderful holiday with us. We really appreciate your positive feedback on our service and facilities and I have relayed your compliment to all staff especilaly chef Tomy.

I will always be delighted to welcome you back in the warmth hospitality of our resort.

Kind Regards,
Zuhry,
Guest Service Manager

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Reviewed August 19, 2017 via mobile

We stayed at the Sintesa Jimbaran with the independence day package in the standard room. Price wise its very reasonable compared to similar level hotels in the jimbaran area, rooms are clean and very very spacious for a standard room. It is also in a secluded area on the jimbaran cliff away from the main road so it is very quiet. There are some room for improvements to be made though. The checkin process takes a very long time, very inefficient staffs, alot of waiting time. I booked through the Sintesa website and inputted my CC to be processed then. However, the payment was not processed and i had to reprocess the payment during check in.

I stayed here for 2 nights, both set of bath towels that were prepared in the room smells bad. Breakfast selection was pretty good but food taste is not up to par for a 5 star hotel.

All in all, if the minor issues above are addressed, it can be a good value 5 star hotel that you can consider.

It is also one of the first hotels that connects with you through WhatsApp, enabling you to connect with the manager instantly for urgeny issues.

Date of stay: August 2017
Trip type: Traveled with friends
Thank brendanmark89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Jimbaran, responded to this reviewResponded August 29, 2017

Dear Brendan B,

Warmest Greetings from The Sintesa Jimbaran

Thank you for taking your time to post review thru Tripadvisor. Your comment is surely motivated us to improve our services and quality and your encouraging feedback is the most rewarding part of our job, and please rest assures that your feedback concerned has implemented necessary action to solve your concerns.
once again , thank for choose The Sintesa Jimbaran for your stay and we looking forward to welcoming you back again

Kind Regards,
Zuhry,
Guest Service Manager

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Reviewed August 18, 2017 via mobile

We are very happy staying in this hotel. The room is spacious, clean and comfy. The vibe is also nice with a hill view. The pool, restaurant, spa giving out a very relaxing vibes. Even though the location is quite far from other attraction, we could still go to movenpick for some shops.

Date of stay: August 2017
Trip type: Traveled with friends
Thank nellsens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, Guest Relations Manager at The Sintesa Jimbaran, responded to this reviewResponded August 29, 2017

Dear Nellsen S,

Thank you for taking your time to share the review on Tripadvisor and we really appreciate your positive feedback for our service and facilities. indeed, our hotel is located on the top of Jimbaran hill, and suitable for guests who wants relaxation atmosphere.

once again thank you for choosing our resort and I will certainly share it with the team. We sincerely look forward to the pleasure of welcoming you back again at the resort for another memorable and relaxing experience.

Kind Regards,
Zuhry
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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