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All reviews scoopon deal hourly shuttle local shopping centre hotel bali junior suite movie room beautiful hotel steam room buffet breakfast interconnecting rooms rooms are great extra bed pleasant stay star hotel the hotel offers quiet area front office
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Reviewed February 22, 2017

The location onsite is very rewarding and we took advantage of a scoopon deal. What we didn't expect was the customer service from the time of arrival. Our welcoming hostess Ayu could not do enough for us and ensured we were aware of all of the details of our stay so that they had everything catered to our needs. The location is nice and central and easily accessible to Kuta, Ubud, Nusa Dua, the airport and the Cultural park. The rooms are modern, spacious and clean and serviced several times a day. The food was outstanding and very reasonably priced for the quality. We had a flight cancellation and had to return and the welcome we received made the long and frustrating day wither away as an afterthought. I highly recommend this resort.

Room tip: Be nice to your greeter and explain your needs clearly and they will manage the rest.
Date of stay: February 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Colin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded February 26, 2017

Dear Colin Y,

Warmest Greetings from The Sintesa Jimbaran,
We are very delighted to read that you enjoyed your stay with us. We really appreciate your positive feedback on our service and facilities and I have relayed your compliment to all staff of The Sintesa Jimbaran. Indeed our hotel is suitable for guests who wants relaxation atmosphere. We really appreciate for recommending our resort to our future guest
Once again, thank you for choosing us. We do hope to welcome you back to our resort for another memorable experience.

Kind Regards,
The Managemet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2017

We have enjoyed our 4 days at Sintesa, the staff are amazing friendly and warm. Food is nice, space is spacious, environment is nice and peaceful which come with well equipped facilities. However, location is not idea to tourist attraction places, if not it will be idea to stay in this hotel! I will definitely recommend to others.

Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cheri_phan_h_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded February 22, 2017

Dear cheri_phan_h_p,

Warmest Greetings from The Sintesa Jimbaran

We are very delighted to read that you enjoyed your stay with us. We really appreciate your positive feedback on our service and facilities and I have relayed your compliment to all staff of The Sintesa Jimbaran. Indeed our hotel suitable for guests who wants relaxation atmosphere. we do sincerely apologize for any inconvience.
Once again, thank you for choosing us. We do hope to welcome you back to our resort for another memorable experience.

Kind Regards,
The Managemet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2017

good cheap holiday/hotel with scoopon inclusions, but should have stayed at Nusa Dua for location/quality resorts. Scoopon all came with conditions hotel very remote up hill need to hire lots of taxi's to go anywhere, was my 4th trip to Bali

Date of stay: February 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded February 19, 2017

Dear Susandohertys,

Thank you for choosing us to stay here, please allow us to apologies for the inconvenience you experienced during your stay and did not meet your expectation. Indeed our hotel is located in the hills of jimbaran and we have great view at the night from the rooftop on 7. You can see lights of the hotel in the jimbaran beach also airplane landing in ngurah rai airport in our rooftop.

We thank you again for sharing your feedback and we sincerely hope that you will give us another chance to show you the truly standard of our resort. We will always be delighted to welcome you back again.

Kind Regards,
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2017

Staying in Sintesa was an amazing experience. The staff were extremely friendly and accomodating in every single way. My kids loved the hotel, its safe, clean and we felt home away from home. The food and the service were 5 stars. We will definitely stay there again. We extended 10 more days in the hotel as we loved all aspects of our stay. Thanks to all the staff and management for all the assistance provided to make our stay comfortable and unforgettable. We already recommending the hotel for all our friends and relatives

Date of stay: December 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank salim381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded February 12, 2017

Dear Salim381,

Thank you for taking your time to post a review on TripAdvisor.

We are very delighted to read that you enjoyed your stay with us. We really appreciate your positive feedback on our service and facilities and I have relayed your compliment to all staff at The Sintesa Jimbaran. We really appreciate for recommending our resort to our future guest

Once again thank you for your valuable comments and for having chosen The Sintesa Jimbaran on your holiday. We hope to have an early opportunity to welcome you back.

Kind regards,
The Management



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Reviewed February 9, 2017

Visited Bali and stayed at the Sintesa during the first week of Chinese New Year, had we realized would have not chosen this week. Apart from being outnumbered by the noisy Chinese we had a great stay.We used a Scoopon voucher for the first time which was great value. The isolation would not suit everyone but we like this sort of holiday.

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded February 12, 2017

Dear Jeff D,

Warmest Greetings from The Sintesa Jimbaran

We are very delighted to read that you enjoyed your stay with us. We really appreciate your positive feedback on our service and facilities and I have relayed your compliment to all staff of The Sintesa Jimbaran and I do appologize for the inconvience.
Once again, thank you for choosing us. We do hope to welcome you back to our resort for another memorable experience.

Kind Regards,
The Managemet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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