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All reviews scoopon deal hourly shuttle local shopping centre hotel bali junior suite movie room beautiful hotel steam room buffet breakfast interconnecting rooms rooms are great extra bed pleasant stay star hotel the hotel offers quiet area front office
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Reviewed October 18, 2016

Our little family had a great 7 night stay at the Sintesa. The hotel was quite empty for the first couple of nights but filled up a bit after that. As it's only a little over 12 months old everything was well maintained and looking sharp.

The food was more than adequate and well priced. We enjoyed all our meals. We used the room service and ate by the pool a few times too. Happy hour seems to run for half the day too which served me well!

The shuttle down to the beach runs every hour and they're happy to drop you off on the way too if suits. The beach is only a few minutes away. We spent every afternoon there :-) There's a couple of corner shops only a 5 minute walk away which we used too.

The lasting memory I'll have of the Sintesa is of their amazing staff. Our 1 year old absolutely loved them all and they were incredibly warm and accommodating. It was hard to say goodbye to them in the end! A special mention must go to the beautiful Ratna at the front desk. What an absolute treasure this girl is and does such an amazing job to make you feel welcomed. We loved her!

There are very few things I would change. The pool doesn't get a lot of sun in the afternoon which is a pity - we headed to Jimbaran Bay every day anyway in the afternoon so caused us no problem at all. A few things are done on 'Island time' but again not a stress at all. Their smiles and warmth easily offset that.

Overall we had an amazing stay and would happily return. Many thanks to all the amazing staff that looked after us and our little 1 year old so well. They all felt like family by the time we had to leave. Looking forward to seeing you all again one day soon!

Date of stay: October 2016
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank jemmyjembo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded October 19, 2016


Dear jemmyjembo,

Greetings from The Sintesa Jimbaran,

Thank you for your lavish praise towards our hotel. We are so delighted to learn that you had such an enjoyable stay with us and felt spoilt by the facilities, and caring service from our team members.

I personally will pass on to Ratna your compliments, which will be further inspiration for other team members. Once again, we thank you for selecting The Sintesa Jimbaran. We look forward to welcoming you back again in the future.

Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2016

The staff went over and beyond to ensure we had a great holiday. Atmosphere is very relaxing and quiet. We felt like we were given a lot of attention and made to feel very special.The food was superb. the kids club was quiet but staff accomodated needs and adjusted activities to suit the age group.

Date of stay: September 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank maria_verning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded October 19, 2016

Dear maria_verning,

Thank you for taking the time to share your recent experience with us. We are really happy to note that you had a great experience with us and impressed with the quality and comfort of our service and facilities at our hotel. Once again, thank you for staying at The Sintesa Jimbaran, we look forward to welcoming you back again.

Kind regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2016

This new hotel is located far from anything. Needs car to go anywhere, not within walking distance. The hotel itself has big room, but noise easily penetrate into the room. Can not get rid of flies in the room, staff service was very good.

Room tip: Try the back side to avoid noise.
Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank TravellingBudha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded October 18, 2016

Dear TravellingBudha,

Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your recent stay at our hotel.

We value your feedback for our services and facilities improvement. I will address the feedback that you have made to our respective department for our services and facilities improvement.

Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2016

I have nothing but good things to say about the hotel, The staff are SO helpful and friendly, The meals are drinks are delicious! This place has it all! a pool, a gym, a bar and the list goes on! Honestly exceeded my expectations. Thank you for an amazing anniversary with my partner.

Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank hannahrosewright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded October 16, 2016

Dear hannahrosewright,

Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your recent stay at our hotel. We are glad to learn that you like our Balinese Hospitality and have a memorable stay at The Sintesa Jimbaran.
Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2016 via mobile

Book 3 nights but ended up staying 4. Normally when I come to Bali I expect less then what's advertised on the website but this place delivered a above average experience. Could not fault the place at all. From the delicious cocktails (which I had dozens) to the room, breakfast and even lunch and dinner everything was worth every cent. The staff were really friendly and helpful. Would highly recommend this place to anyone who doesn't mind staying a little out the way.

Date of stay: October 2016
Trip type: Traveled as a couple
Thank Psylencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded October 11, 2016

Dear Psylencer,
Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your recent stay at our hotel. We are glad to learn that you like our Balinese Hospitality and have a memorable stay at The Sintesa Jimbaran.
Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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