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All reviews scoopon deal hourly shuttle local shopping centre hotel bali junior suite movie room beautiful hotel steam room buffet breakfast interconnecting rooms rooms are great extra bed pleasant stay the hotel offers quiet area front office away from the hustle and bustle
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Reviewed May 30, 2016

We stayed in the Sintesa as a family in May '16. With intentions to use the hotel for just a couple of days before moving on, we were so well looked after, we ended up staying for an entire week. Whether you wanted to use it as a based for exploring the area, or preferred to have a relaxing day by the pool or in the spa, the hotel was first class. The staff were always attentive, polite, cheerful, and helpful. While not directly on the beach, the hotel laid on a free shuttle every hour which took you into or back from Jimbaran. Kuta is about 30-40 minutes away by taxi. I wouldn't hesitate to recommend the Sintesa, or to use it next time we're in Bali.

Date of stay: May 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank StrattyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded June 12, 2016

Dear StrattyTraveller,

Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your stay at The Sintesa Jimbaran. We are glad to learn that you like our Balinese Hospitality and have a memorable stay at The Sintesa Jimbaran.
Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2016

Food varities to be increased,
Pool Location not apporopriate for swimming as so near to eating facilities
Bar setting needs to be improved and beer options for Draft beer to be added.
Breakfast choice was very poor and needs to be increased
Hotel room was wonderful but working noise throughtout day on level 6 was a distraction
Maybe a better hotel shuttle service to other locations as well would be appropriate

Date of stay: May 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
4  Thank PeterMcCartan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded September 29, 2016

Dear PeterMcCartan,
Warmest Greetings from The Sintesa Jimbaran,

Thank you for taking the time to post this review about your recent stay at The Sintesa Jimbaran. We are disturbed to hear that you were disappointed by your experience. We value all guest comments which help us to continually enhance our facilities and services, as we aim to provide nothing but the perfect experience for each guest.
Our guests’ satisfaction is our top priority and we take great pride in not only meeting individual’s expectations, but exceeding them. We are committed to ensuring that we address and resolve each point you have made.
Please accept our sincere apologies and our commitment to using your feedback to enhance the experience for all our guests. We hope sometime in the future there is an opportunity for you to come back to The Sintesa Jimbaran and to again enjoy a perfect beginning, which continues until the time you check out. If you would like to discuss any of these issues in further detail, we would be happy to hear from you at infotsj@sintesahotels.com.


Warmest Regards,
General Manager
The Sintesa Jimbaran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2016 via mobile

Very nice and new hotel located in Jimbaran, 5 min from the beach and its famous seafood restaurants. The reception area is beautiful and definitively 5* like, also the staff is extremely friendly and welcoming. The deluxe rooms are spacious and some of the offer a nice view towards the beach and sunrise. The beds are large and comfortable.
The construction of the hotel is partly a misconstruction: no sun at the poolside from lunch time and the bar and breakfast areas are rather windy. Also organization wise and in terms of staff training there is room for improvement.

Date of stay: May 2016
Trip type: Traveled with friends
Thank SueTravelsTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded September 29, 2016

Dear SueTravelsTheWorld,
Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your recent stay at our hotel. We are glad to learn that you like our Balinese Hospitality and have a memorable stay at The Sintesa Jimbaran.
Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2016 via mobile

Walk into the lobby, i am impressed with the goddess statue who welcome me elegantly to the hotel and i quickly feel home by the warm hospitality of the staff.

The check in process is personalize with a uniquely refreshing welcome drink (not simply concentrate juice)

Staying here for 2 nights on business and what i love the most is the room. It is super spacious and i get to have my little walk in closet in the spacious bathroom.
Equipped with bathtub, separate shower, clothing line, big mirror for makeup. It answer all my need during my stay.

wifi is working super well even until midnight which is a huge plus for me as i usually work till midnight =)

Ps: I am lucky to have the ocean and mountain view right from my room balcony

Totally recommeded

Date of stay: May 2016
Trip type: Traveled on business
Thank Venn_Wong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded May 26, 2016

Dear Ms. Venn Wong,

Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your recent stay at our hotel. We are very glad to learn that you like our Balinese Hospitality and have a comfortable stay at The Sintesa Jimbaran.
Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2016

Our stay was very nice. It is a very luxurious hotel with incredible nice staff that do everything to make sure you have a pleasant stay. The pool and food are very nice as well. Also a nice comfortable room (Junior suite) with a great bathroom and tub. Only downside is the loud sound that the elevators make when they open (mobile ringtone type of sound) that goes on the entire night, making it difficult to fall asleep. Tip: do an excursion towards the Uluwatu Clif, it is magical up there!

Date of stay: April 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 479ruudv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Sintesa Jim... B, General Manager at The Sintesa Jimbaran, responded to this reviewResponded May 23, 2016

Dear Ruud v,
Warmest Greetings from The Sintesa Jimbaran…
Thank you for sharing your experience pertaining to your recent stay at our hotel. We are glad to learn that you like our Balinese Hospitality and have a pleasant stay at The Sintesa Jimbaran.
We also do apologize if there is any inconvenience caused during your stay at The Sintesa Jimbaran.
Your comfort is our utmost priority; therefore, we strive our best to provide the excellent services and facilities to you and our guests. We are looking forward to welcome you back on your next return to Bali.

Warmest Regards,
The Management
The Sintesa Jimbaran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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