We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Short but great experience”
Review of Karma Jimbaran

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Karma Jimbaran
Ranked #8 of 58 Hotels in Jimbaran
Certificate of Excellence
Reviewed April 9, 2013

My partner and I recently returned from a trip to Bali where, after spending several nights in a more rural part of the island, we decided to treat ourselves by staying at Karma Jimbaran for our last two nights. We had booked through Expedia and packaged our flights in as well, so when I booked a standard room I wasn't expecting too much.

When we arrived, we had been upgraded to a four bedroom villa with so many facilities we didn't know what to do with ourselves. We told the staff this was far more than we needed and that we were happy to drop down to a smaller room in case other guests needed the upgraded villa, but the staff were wonderful and generously insisted that we were also their guests and we should enjoy ourselves. Reception staff were incredibly helpful, always happy to have a chat, recommend activities, call cabs and always made sure we knew to call on them for any help.

Our villa was luxurious, clean and very comfortable and definitely matched the photos on the website. While there are other reviewers stating that some aspects of the room could be cleaner and looked like they hadn't been used in a while, I think it must be taken into consideration that these are massive properties. With spacious bedrooms and a private pool in every villa, I feel as if staff have provided cleaning to a high standard. If things such as outdoor bathrooms required more cleaning, this would be nigh impossible to provide given the size and scale of the villas.

The location of the resort is out of the way in a quiet area, but for a cheap cab ride ($5) you can end up in Kuta or any other tourist-filled location. We found that walking suited us and were happy to experience local food etc. We didn't find the restaurant to be particularly great, quite standard food and relatively expensive for the quality. We had in-room dining with two main meals and two (non-alchoholic) drinks and it came to a total of around $AU50. Considering we could get a larger, higher standard meal at the local seafood joints about 100m down the road, we found this somewhat disappointing. The restaurant was always particularly quite so the atmosphere wasn't something that lured us their either.

A special mention to that reception staff who looked after us even after we had checked out. My partner and I had a very late flight (11pm) on the day we checked out and after spending all day sightseeing and sweating in the Bali humidity, the staff were kind enough to lend us the Spa facilities to shower prior to picking up our bags later that night and heading to the airport. We were extremely grateful for this!

Great experience and would definitely come back and bring family/friends so we could make use of such great facilities.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AustralianGoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 15, 2015

Dear AustralianGoat

It's been a while since your great review of Karma Jimbaran and we would love to welcome you back again in the future to experience the changes that we have made to our Karma Lounge restaurant and also try out our latest outlet, Veritas Duo Wine Lounge, which offers the best priced wine in Bali with delicious Tapas dishes to match.

Do let us know when you will next be visiting Bali and it would be great to see you again at Karma Jimbaran!

Kind Regards

Graeme Freeman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (593)
Traveler rating
Traveler type
Time of year
Language
  • More languages

439 - 445 of 593 reviews

Reviewed April 5, 2013

We enjoyed the villa, pool, service. Staff were good as well.

Restaurant manager was very friendly and made many adjustments to the meal (since we are vegetarian).

Facilities are very good. However, I think from a Bali point of view, they are overpriced by about 30%.

Not sure if I'll go back unless of course they drop their prices.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vb2coolJaipur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded April 30, 2013

Dear vb2coolJaipur,

Thank you very much for taking time to share your view with us regarding our resort’s quantity and quality of performance. We are also very happy to know that you are satisfied with our villas and service during your stay.

Regarding the price and value for money of our villas, there is currently nothing else in the market place that offers three and four bedroom villas, ideal for couples and families traveling together, for the rates on offer at Karma Jimbaran. I’m sorry you did not see the value in this, and I would love the opportunity to have you and your family stay at Karma Jimbaran again to ensure you leave feeling that you received excellent value for money. Please contact me directly at the resort.

Once again, we thank you very much for your very supportive comments and of course our team are taking it very seriously as an objective view for further immediate follow up. We hope that on your next visit to the island, you will still consider Karma Jimbaran.

Sincerely,

Raymond Saja

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

My family and I have just returned from Karma Jimbaran after having spent 10 days there and LOVED it. We were upgraded to a 3 bedroom villa and we were not disppointed - the photographs on the website did match the villa. The villa was clean, very large and the gardens and pool a great size. The staff were always friendly and helpful although there we're some communication barriers but hey this is Bali (maybe we should all learn to speak Balinese?). The grounds of Karma are beautiful and the beach is just across the road at the front of the resort. The staff at reception were always happy to call us a 'Bluebird' taxi - the longest we ever waited for a car was 10mins. My two young daughters absolutely loved 'The 3 Monkey's' club, we found it hard to tear them away and Ayu and Eka are lovely with the children. This was my sixth visit to Bali but first to Karma and I will be returning to Karma again. Remember this is Bali and not a Western civilization and you will have a great time!

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 15, 2015

Dear Melissa

Thank you for your review of Karma Jimbaran! Do let us know when we may be able to invite you and the family back as we would love to see you all again.

If the team or I can be of any assistance until then, please do not hesitate to contact me on gm@karmajimbaran.com.

Kind Regards

Graeme Freeman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

This is not a 5 star luxury resort. This is 3-4 Star Accomodation.My husband and I have just returned from Bali last Saturday. We stayed at the Karma Jimbaran resort in a 3 bedroom villa. We stayed 5 nights. I agree with Elsa, the villa with a private pool looks stunning in the photos on the website, but not at all when you get there! The villa was old, desperately needed refurbishing. The rooms all had an odour, a smell like this villa has not been lived in for a long time, that made me sick, I had to buy insense sticks and burn oil to give a nice smell to the villa daily. The linen on the first night smelt like it had been on the bed for a long time too. I used my own pillow. My husband also told me of this too, to my surprise.
We expected more...disappointed to see that what was in the photos on the website was taken when the Villa was brand new, it looks now to be at least 25 years old or more.
The meals at the resturant and spa, massage were expensive. There are cheaper prices for meals and massages on the beach less than half the price of what was charged at the Resort.
The service was great, and we will return to Bali but will stay elsewhere for the money we paid.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dsaunders22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded April 30, 2013

Dear dsaunders22,

Thank you very much for sharing your experience during your stay at Karma Jimbaran and your comments about the stunning images on our website.
All of our villas undergo extensive maintenance throughout the year to keep them at a luxury level. Sometimes in the rainy season (you had stayed at the end of a very active rainy season) our villa maintenance may get pushed back for a few days during a deluge. Our villas have all been through a detailed preventative maintenance program and are on a rotational basis. I’m not sure of the villa you stayed in (V17?), but I can happily shoot images of the current state of the villa for you to compare to those on our website.
Additionally, as we have built our resort using as much natural product as possible, our alang alang thatched roofs can become saturated if there are persistent rains, which in turn produce a mild odor of damp grass. We apologize that this was the case while you visited. It is extremely rare, and only under the most torrential of rains do the roofs become soaked.
In regards to our pricing on F&B and Spa, there are indeed less expensive options available outside the resort. The massage therapists outside the resort, and on the beach, as you’ve mentioned do not have the extensive training of our Karma Spa bodyworkers . I have received countless comments from guests that state that their massage at our Karma Spa was “the best they ever had!” In terms of restaurants, yes, there are cheaper options, but the hygiene and food handling practices in these establishments leave much to be desired. Many guests do try these options only to later have their holiday ruined by a bout of severe gastro.
Once again, we are very thankful for your comments and suggestion and we look forward to the opportunity to host you once again at Karma Jimbaran.
Sincerely,
Raymond Saja

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

The villas are really nice and clean: pool, several bedrooms, living room, kitchen, etc. The food in the restaurant is good, liked their breakfast. The SPA is nice too.

That said: we won't be coming back. Why? The staff lacks training, mostly english and service was an issue. I am not talking about a cleaner or somebody working the yards, no, the front desk doesn't speak good english to the point that it is very hard to communicate. Which makes service hard. Check-in took forever because of these issues and doing paperwork. That repeated throughout our stay several times.

The hotel is not at the beach, you have to leave the resort, cross the street and above rocks and construction material... It's at the end of Jimbaran, but you can have a nice stroll along the beach e.g. for dinner.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Markus F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded April 30, 2013

Dear Markus F,
Thank you very much for taking time to write your experience with Karma Jimbaran from eight months ago.
We value our guests feedback and are very pleased to learn that you were very pleased with our product and services.
We acknowledge that your communication with the local staff may have been an issue. All of our staff are learning English as either a 2nd or 3rd language and can sometimes be thrown off by the slightest accents. In the six months that I have been with the resort, we have conducted extensive English training seminars that have continued on a rotational basis.
In addition, we now also have staff that are fluent in Russian, Japanese, and Korean to assist with our varied markets.
Again, I appreciated very much of your comment regarding our resort and this is a very good lesson for us to improve our service and standard for our next guest. I hope that you will not be discouraged by your first experience and will still consider Karma Jimbaran as your perfect holiday for your next visit to Bali.
Sincerely,

Raymond Saja

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

I stayed at Karma Jimbaran for 3 nights with my family (total 8 people + 2 kids) two weeks ago. We booked a four bedroom villa with a private pool, which looks terrific looking at the photos from the website. However, it was a big disappointment after we get there. The enviroment is nice, but the villa is old and not clean. Bed sheets and towels are not clean, sofa has stains on it, and the pool is not clean. The greatest disappointment is this: we picked Bali as our vacation destination hoping to enjoy nice beaches. However, the whole part of the Jimbaran beach next to Karma Hotel is all flood with tide rise until 3:30pm earliest. It require us to take a 15 mins walk on the street to the other side of the Jambaran beach, which was very inconvenient and disappointing. Both the in-villa pool and public pool inside the hotel is rather small, so we end up didn't swim much until we book a cruise before the day we leave from Conrad Nua Dua. If you are willing to pay a little bit more, please choose a hotel which has private beach.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Elsa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded April 30, 2013

Dear Elsa C
Thank you very much for sharing your experience during your stay at Karma Jimbaran.
We appreciate your comments very much and we are taking it very seriously and are now working very hard to follow up all of your points regarding the villa physical condition as well as the cleanliness issue during your stay.
As I went through with guest history log book that we use to record our guest complaint and concern during their stay, we did not find any record of report from your villa which addressed the cleanliness concern during your stay. However, you have raised a very valuable comment as a lesson for us to improve our performance standard to the next level of service of our resort.
During the period of your stay the island was still in rainy season until the middle of April. As a result, sometimes king tides come in and make the beach slightly narrower and more difficult for swimming. This is a very rare occurrence, but does happen for a few days about twice a year.
All of our villas are complete with their own swimming pool and we also have the main swimming pool that is 25 X 5 meters in size. This has proven to be more than adequate with the resort at full occupancy, however, I apologize if you did not feel it was suitable for your needs.
Once again, we truly appreciate your comments and we will continue to improve our service and performance. We look forward to the opportunity to host you again at Karma Jimbaran and ensure you the true Karma experience. By the way, Karma Kandara’s beach is about as private and as beautiful a beach as you will find in Bali. If you wish to book your next Bali holiday there, or in Jimbaran, please feel free to contact me directly.
Sincerely,
Raymond Saja

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

It was a nightmare for all of us. Went out near by the villas for Lunch and came back our villas Notice that our Mac-pro , 2 IPod and 2 IPad had swings and flew out of our villas.
We called and talked to the front desk to reported the stolen case. We were waiting and waiting and waiting for the manager to call us back but we never hear from him. Until we went straight to them, find out what's going on then the Manager ( LUKE HARLEY) was having dinner with the client and can't get back to us until the next day... Can't do anything else, just wait for the investigate. Our vacation stay at their villas 7 days, but very Sadly never hear from him at all, until we left the villas

Room Tip: During our stay and get to know the surrounding. Jakarta , potatoes head area is best to shop and cl...
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Amy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded March 13, 2013

Dear Amy N,

Thank you for taking the time to post about your stay at Karma Jimbaran five months ago.
Please be advised, that the General Manager you’ve mentioned is no longer with Karma Resorts, and it should be noted that they have left on their own accord on amicable terms. I’ve joined the property in November, 2012, just after your visit and have reviewed the files regarding your incident after reading your post.

In reviewing the records on file regarding your incident, it is noted that you had refused the assistance of the police whom arrived within one hour of your claim, as your children were asleep and you did not wish to disturb them. The following day you and your party went out for a day tour and had declined to have an investigation. The following day, 2 days after the incident, you wished to have the police investigate, so the head of the Police and three staff members, including the General Manager went to your villa the to discuss the claim. According to the police investigation, there were multiple inconsistencies in the story provided by the claimants. It is noted lastly noted that you declined to go to the police office to file a police report, which is essential for an insurance claim.

If you experienced something different from the above, please let me know and I will see what I am able to do for you at this point. More than likely there won’t be much more I can do, as this was an incident that happened five months ago, but I am happy to try to help with what I have on file and the staff members here.

We hope your view of Karma Jimbaran has not been completely tarnished, as the endearing Jimbaran staff and I, would love the opportunity to welcome you back to our serene property.

Please feel free to contact me directly if there is anything I can assist with.

Sincerely,

Raymond Saja

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jimbaran hotels
0.8 mi away
Kayumanis Jimbaran Private Estate & Spa
0.3 mi away
Le Meridien Bali Jimbaran
0.5 mi away
INTERCONTINENTAL Bali Resort
Show Prices
Show Prices
Show Prices
0.3 mi away
Four Seasons Resort Bali at Jimbaran Bay
0.1 mi away
Movenpick Resort & Spa Jimbaran Bali
1.8 mi away
The Villas at AYANA Resort
Show Prices
Show Prices
Show Prices

Been to Karma Jimbaran? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Karma Jimbaran

Address: Jl. Bukit Permai, Jimbaran 80362, Indonesia
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Jimbaran
#6 Top resorts Hotel in Jimbaran
#7 Spa Hotel in Jimbaran
#8 Luxury Hotel in Jimbaran
#13 Romantic Hotel in Jimbaran
Price Range: $293 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Karma Jimbaran 5*
Number of rooms: 40
Official Description (provided by the hotel):
A beautiful spacious villa product with genuine and friendly Balinese service, Karma Jimbaran offers 3 and 4 bedroom villas all with their own private plunge pool and fully self contained features including full kitchen, dining and living areas, satellite TV, Flat Screen TV and Home Entertainment Systems in each villa. Also inclusive complimentary in each villa is high performance wi-fi access and our famous kids club... as happy kids are happy parents. All bedrooms have en-suites so whether a couple, friends travelling together or families (large or small) there is enough space and privacy so you can all enjoy your time together. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Ctrip TA, Agoda, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Karma Jimbaran reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Karma Jimbaran Hotel Jimbaran
Karma Hotel Jimbaran
Karma Jimbaran Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing