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Reviewed December 31, 2012

The Karma at Jimbaran lives up to it's name and is a very tranquil and relaxing villa retreat away from Bali's ever increasing hussle and bustle. As the numerous Tripadvisor reviews and photographs suggests the gardens and villas themselves are beautiful and comfortable...however there are some areas that management should address if it is to maintain it's 'luxurious status' advertising!
Firstly our preordered and paid for airport transport took us to the wrong Karma....not the drivers fault but obviousy a breakdown in office communication.Inconvenient and labrious after a long flight and not a great start to a holiday especially with 4 children!
The bedrooms/bathrooms are nicely decorated, clean and comfortable but the air conditioning was inconsistent and with each of our 3 bedroom units requiring servicing during our 7 day stay and lack of ceiling fans in all rooms, sleeping well was hit & miss!
Two of the bedrooms had mosquito netting above the beds but the third did not and as luck would have it was the room that suffered most with mosquitoes and an unidentified bug infestation that required fumigation! This could easily and inexpensively be remedied at the very least with a plugin mozzie zapper that many other resorts use and a mosquito net .
Having the benefit of a fully equipped kitchen appeared great and was especially with 4 kids except for a few missing items. For example a small D/W liquid, plugs and a dishcloth for the sink and a least 1 bowl & 1 saucepan would have been handy....I didn't really require 3 fry pans! Some salt and pepper sachets in the tea & coffee cady would've been good too alongside a replaceable ceramic drinking water dispenser at hand that again many other villas tend to have. It's the small things like these that sets establishments apart especially when its a bit of a hike to the nearest convenience store!
Getting transport from Karma was sometimes quite delayed, up to 25 mins waiting time for phone ahead Blue Taxi's. Although not too remote it's unlikely you'll pick up a passing taxi in the street. With a 6 seat van always parked at reception , Karma could benefit from a pay per use transport system to local attractions/restaurants/shopping areas for in house guests.
These are all minor details however and did not distract us from having a wonderfully relaxing stay.The staff were always very obliging with any request and were very friendly and respectful .
The Karma lounge Restaurant has excellent food and a wide variety of meals although is a little pricey for Bali. There are good restaurants close by such as the famous Jimbaran Seafood Cafes on the Beach.We went to both Roma and Menega.Set menus decent fresh and tasty grilled prawns,fish and calamari.We also went to Pepenero an Italian Restaurant 5 mins walk from the back entrance of the Karma.Don't expect authentic italian food but is an appetzing Balinese interpretation that is reasonably priced and has a great view.All good with a nice cocktail or two!The other little known but superb restaurant is at The Royal Bali Beach Resort in JImbaran absolutely love the food!
We didn't use the spa but my two teenage daughters went to 2 inexpensive ones opposite the Intercontinental on Jalan Uluwatu and had a decent massage for $7AUD each.
The staff were always cheerful , greeted you with great respect and would try their best to accommodate any request.
Overall a lovely experience and do hope to return one day.

Room Tip: There are villas with lots of stairs so if you have young children or problems with your knees mention your requirements on booking. We were in villa 20 near the lap pool and restaurant which was convenient for my early morning swim and great to hear the live music in the evning.
  • Stayed: December 2012, traveled with family
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1  Thank Ozibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 16, 2015

Dear Ozibu

Thank you for your review of Karma Jimbaran and your valuable feedback. It is our continual goal to exceed our guest's expectations and since your last visit we have revised and added to a lot of our guest experiences and would love to welcome you back to the property again in the future to see the results!

Until then, if the team or I can be of any assistance please do not hesitate to contact me on gm@karmajimbaran.com.

Kind Regards

Graeme Freeman
General Manager

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Reviewed December 2, 2012

A generous invitation by a dear friend to join her and her family and friends for a quick escape to Bali was the best thing my husband and I did to regain our sanity. We traveled as 3 families with an adventurous 12 year old girl and 2 boisterous soccer mad boys

And it could have only happened at Karma Jimbaran.

After a frantic flight from Kuala Lumpur, a late night taxi ride from the airport, the beautifully lit up resort was a welcome sight as were the friendly staff. Checking in was a breeze and we were in front of the villa in no time, our hunger temporarily sated by the delicious chocolate chip cookies in our shuttle van which we promptly helped ourselves to ... The kids were hanging on playfully to the resort buggies that amble along the compound.

We were given a 4 bedroom villa and it was beautiful and well designed. The oohs and aahs were heard loud and clear from the kids and adults alike as we explored our dwelling for the next 3 days. The master bedroom is located upstairs and is spacious, complete with a 4 poster bed, deck chairs outside, a deep sunken jacuzzi and walk in wardrobes and takes up the entire first floor. The other 3 bedrooms are downstairs and are equally amazing, consisting of two room with a queen sized bed and one twin bedded, which are perfect for the kids. Each room comes with a shower and an outdoor tub, which is discreetly among the trees and water features that run throughout the villa.

The swimming pool and gazebo are a welcome sight for sore eyes and the living and dining areas are spacious with a very well appointed kitchen complete with fresh ground coffee that doesn't come from a plastic container. A TV, DVD player is provided which was never used, as we were spending our days basking at the poolside.

The staff at Karma Jimbaran are almost invisible as they walk around almost floating to clean the pool, the rooms and the living areas, quiet, effortless and always armed with a smile. Every request from honey to an additional bed were dealt with unassuming deftness and every morning brought blessings as magically all our amenities were replenished and all our crockery and cutlery were washed and dried. You have the option to cook up simple meals when the call of the pool is too difficult to ignore so, our breakfasts and snacks were a grand affair. And if your omelette requires an extra ingredient or two, just ask the kitchen.

The Karma Spa is a blissful as they advertise and then some, One tired mother with an awful migraine definitely felt better after a nice massage to loosen the knots.

The beach is 10 minutes away and the recreation centre has got all the toys that you need to play a game of beach soccer or simply swim in the larger, common pool located centrally.

Leaving Karma Jimbaran was hard because it was a tranquil sanctuary to rest and recuperate.

If you have children, you can dutifully hand them over to the aptly named Three Monkeys Club and if you are a large family, you will find that the large kitchen and dining will accommodate all the gossip and chatter and if its romance that you need, the secluded villas will provide enough romance to rekindle the flames.

Among all, it is the staff that made our stay perfect as we were pampered and looked after like we were family visiting, and nothing beats great service with a smile.

  • Stayed: September 2012, traveled with friends
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5  Thank Melissaraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 15, 2015

Dear Melissaraj

Many thanks for your great review and photos of Karma Jimbaran.

We would love to see you all again at the resort and please feel free to let me know on gm@karmajimbaran.com when we may be able to welcome you back.

Kind Regards

Graeme Freeman
General Manager

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Reviewed November 28, 2012

We stayed at Karma Jimbaran with our 2 children aged 7 and 9. We were upgraded to a 4 bedroom villa (no 26) which was truly amazing. The kids loved having their own rooms with private ensuites and our master suite was incredibly large and comfortable. The daily room service staff, pool cleaners and the "fruit man" (replenished our fruit bowl daily) were all thorough, helpful and very polite. The food at Karma Lounge is very good and reasonably priced. The Karma Spa is pure bliss! We loved being walking distance from the seafood restaurants on Jimbaran Bay. We also walked down to Jimbaran Corner shopping centre a few times (can highly recommend Grocer & Grind and the Chocolate Cafe for breakfasts, coffees, lunches). Taxis and drivers are easily and happily booked by reception. Even in reasonable traffic, Seminyak and Legian are easy distances. Highly recommend Bali Brasco department store for some designer bargains! We spent 2 wonderful days at the sister resort, Karma Kandara, which is spectacular. Take advantage of the complimentary shuttle service (you need to book) to Kandara. Nammos Beach Club is awesome. Overall, we loved staying at Karma Jimbaran and look forward to returning soon.

  • Stayed: November 2012, traveled with family
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3  Thank TriciaG67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 15, 2015

Dear Tricia

Many thanks for your review of Karma Jimbaran which was from some time ago now. We would love to see you all again at the resort and do feel free to let me know when we can welcome you back on gm@karmajimbaran.com and we would look forward to seeing you all again soon.

Kind Regards

Graeme Freeman
General Manager

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Reviewed November 25, 2012

I believe this is my fourth stay at Karma Jimbaran and each of my previous stays were absolutely delightful. While this last stay was great, I do believe small upkeeps may be required as you could see slight deteriotion of the resort's grounds. Additionally, we utilize the front desk services quite a bit to arrange restaurants and drivers appointments and never ran into any issues in the past but this time around, we truly had our share of driver issues. On one occasion, the driver appointed by the hotel tried to ask for a much higher agreed fare and two other occasion, were late. I do understand these services are outsourced so I suggest the management of Karma review their contracted drivers.
Besides the 2 minor issues above, I absolutely have no complains. The ladies at 3 Monkey's Club was fantastic with the kids as usual. The wait staff at the breakfast place is forever friendly and accomodating. The spa is absolutely heavenly and the spa staff is one of the best I have come across.
I would absolutely return to Karma Jimbaran for my next Bali trip.

  • Stayed: November 2012, traveled with family
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1  Thank sueduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 15, 2015

Dear Sueduncan

Many thanks for your review of Karma Jimbaran and patronage to our property. Since your last visit we would love to welcome you back again to see some of the changes we have made to our property and guest experiences, especially the addition of Veritas Duo Wine Lounge located at the front of the resort.

Do feel free to contact me on gm@karmajimbaran.com if the team or I can be of any assistance until your next visit and we would look forward to seeing you again.

Kind Regards

Graeme Freeman
General Manager

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Reviewed November 2, 2012

My husband and I stayed at the Karma from 7-12 Oct in Villa 35 on our honeymoon. Villa 35 is a 4 bedroom villa so we had plenty of choice. I think that the Karma would be excellent for a family or group of friends. Having spoken to Luke a couple of times I believe that he is certainly working in the right direction, however as he is well aware has scope for improvement. My view was definitely impacted by that I jad just stayed at the best resort I have ever stayed at, the Samaya in Ubud so did compare the two. To make the Karma of the same standard as the Samaya, further focus on attention to detail and service by all staff not just Luke is required. Would I stay here again - maybe if I had a big group.

  • Stayed: October 2012, traveled as a couple
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1  Thank Skyward37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Resorts_Group, General Manager at Karma Jimbaran, responded to this reviewResponded July 15, 2015

Dear Skyward37

Thank you for your review of Karma Jimbaran and as you have mentioned, our property does offer a great option for families and friends travelling together.

Since your last visit, we have made a number of changes to our property and guest experience which we would love to invite you back again to experience!

Do feel free to let me know if we can welcome you back again to the property in future and woulf be happy to discuss some of the great packages that we currently have available on gm@karmajimbaran.com.

Kind Regards

Graeme Freeman
General Manager

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