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“Not worth the cost”

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Villa Hening Boutique Hotel & Spa Jimbaran Bali
Ranked #20 of 118 Specialty Lodging in Jimbaran
Reviewed September 10, 2011

This villa cost us $570 for 2 nights and it was supposed to be a bit of luxury the end of a special holiday with our adult children from Oz. The air condition in our room didn't work, the TV in the childrens room didn't work, the spa facilities didn't work, the cinema room didn't work, the look on the outdoor toilet facilities was completely absent and the door swung in the breeze making he whole appartment open to intruders. There was blood on the toilet wall and the 'power shower' non existent. Not what I would call a luxury villa. I asked for a partial refund but they said this was impossible as the hire charges were paid directly to 'Laterooms.com' The staff were attentive and apologetic but this was not suffice.

  • Stayed: September 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
2  Thank Dianexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vm_villahening, Manager at Villa Hening Boutique Hotel & Spa Jimbaran Bali, responded to this reviewResponded March 11, 2012

After having inspections, I found no blood in the bathroom or room.
Your price is USD 570 for 2 nights, which is mean USD 280 per night. I think you are stay in Susan Room (based on price, normal price is USD 295 per night). Please check another villa rates, for two bedroom villas, our rates is very good with best view.

Susan Room is two bedroom villas with huge room (consists of 2 rooms,just 7 meters from our restaurant), big LCD TV, Minibar, Poolfront villas, with amazing Benoa Harbour View, plus poolside gazebo to enjoy amazing view of Benoa Harbour.

Our villas provided 24 hours of security, local people (Balinese), one gate system, so there is no intruders, in Bali there is small number of criminals, government and local peoples very very care about this matters, do not worry.

If there is any problem, please do not hesitate to call our friendly Reception or Villa Manager, we will try to serve the best, as fast as we can. We serve with love.

Thank you.

Best Regards,

All of dedicated employees of Villa Hening

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51 - 54 of 54 reviews

Reviewed September 20, 2010

We loved Villa Hening. It is just picturesque! The place was virtually deserted so we had fantastic personal service, nothing was too hard. The theatre room was great as it rained one full day while we were there. Only a short taxi drive to Nusa Dua, Jimbaran or Kuta for dinner, and walking distance to a little supermarket. If you want to go somewhere for peace and quite, and to totally unwind then I would highly recommend Villa Hening. We hope to go back again sometime soon!

  • Stayed: September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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5  Thank Megs074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vm_villahening, Manager at Villa Hening Boutique Hotel & Spa Jimbaran Bali, responded to this reviewResponded October 8, 2012

Dear Mr/Mrs. Megs074,


We would like to say thank you for write review about Villa Hening at TripAdvisor, we really appreciate it.

We always try to give best service to all guests in Villa Hening.
Thank you for your recommendation, this will help all entire team of Villa Hening Jimbaran Bali.


Thank you and hope you will back again to discover Amazing and Beauty of Bali Island.
Feel free to contact me.
This is your home in Bali....


Best Regards,


Wawan and Entire Team of Villa Hening Boutique Hotel and Spa Jimbaran Bali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2010

I was traveling with my wife and inlaws and stayed in the Rebecca room.
ROOMS
This is basically an apartment with a large living room and 2 bed rooms and includes a real kitchen. All rooms have airconditioning and TVs.
We only found that the furniture was a bit sparse and run down with only one worn down couch which meant the 4 of us mostly sat at the dining table,
The design and materials used for the room are great and there's so much more potential to this hotel if they kept up maintenance and cleanliness.
Also I kind of missed a balcony or terrace with the room
STAFF AND FACILITIES
The staff is small in number but friendly.
There is a nice pool but the pool area only has 4 deck chairs and 2 umbrellas.
This is a bit sparse when you have multiple guests.
The site mentions a spa but that is closed and appears to have been so for a long time.

LOCATION
It is a bit off the beaten track and located on top of hill just outside a village.
You will have to use their shuttle to get out and a taxi to get back.
Kuta and Jimbaran beach can be reached in this way in say 20-30 minutes.

Our findings
We found this hotel tick a lot of boxes, but somehow delcine has set in and we hope the managment will step up the plate to bring back it's full potential before it's too late.

Tip
Upon return from f.e. Kuta or Jimbaran I recommend to flag down a Blue Bird taxi.
These run on a meter which will save you alot of haggling and cost compared to using these local taxi drivers.
Second tip, take a late afternoon trip to Jimbaran beach say 4PM watch the sun set and get a table on the beach at one of the local fish restaurants and have some fresh barbecued fish (Ikan bakar). You can select your own fish or sea food which they marinate and slap on the barbie for you.

  • Stayed: October 2009, traveled with family
    • Value
    • Location
    • Sleep Quality
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1  Thank Super7NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vm_villahening, Manager at Villa Hening Boutique Hotel & Spa Jimbaran Bali, responded to this reviewResponded March 11, 2012

Rebecca Room is on 2nd Floor, Two Bedroom and huge, kitchen set, Living Room with Big LCD TV & DVD Player also International TV Channels, aircon, Fridge and In room TV, price is good (please have a surveys, we have amazing view and good location). We always try to serve the best, do not hesitate to call our friendly Reception, we will give response as fast as we can.

Our location is between Nusa Dua and Kuta, really just need 5-10 minutes drive to Nusa Dua, and 10 minutes to Jimbaran Bay (Famous Seafood Restaurant, beachfront), we provided free drop & pick up service for Nusa Dua & Jimbaran areas, we try to be helpful.

We also provided In-Room Spa with low price, 1 hour Balinese Massage just around USD 20 in your private room or at Poolside, based on request, you will get absolutely relaxation.

Blue bird taxi is good, or you can choose our tour program (Halfday or Fullday Tour) with good price include driver & petrol, do not hesitate to contact our Reception.

Thank you for staying with us, hope you will back again to discover Amazing Bali.

Best Regards,

Entire team of Villa Hening

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Reviewed September 10, 2009

What a place to stay.. the staff are friendly, always willing to help, the room was immaculate and top class. Short taxi ride to Kuta and other tourist spots. Sip your favourite drink while you laze in the pool overlooking the most amazing views of Bali. This is the place to stay, there is absolutely no doubt. We will always stay here when in Bali. Close to business areas. Internet access/wireless was easy and no problem.

  • Stayed: June 2009, traveled on business
    • Value
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4  Thank cheryllee01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vm_villahening, Manager at Villa Hening Boutique Hotel & Spa Jimbaran Bali, responded to this reviewResponded October 8, 2012

Dear Ms. Cheryllee01,


We would like to say thank you for write review about Villa Hening at TripAdvisor, we really appreciate it.

Right now, Villa Hening has new management. Our concept is always try to give best service to all guests in Villa Hening so your vacation become unforgettable and relaxing.
Thank you for your recommendation, this will help all entire team of Villa Hening Jimbaran Bali.


Thank you and hope you will back again to discover Amazing and Beauty of Bali Island.
Feel free to contact me.
This is your home in Bali....


Best Regards,


Wawan and Entire Team of Villa Hening Boutique Hotel and Spa Jimbaran Bali

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Hening Boutique Hotel & Spa Jimbaran Bali

Address: Kori Nuansa, Harbour View Kav.17 (Taman Griya) | Jimbaran, Nusa Dua, Bali, Jimbaran 80234, Indonesia
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #20 of 118 Specialty Lodging in Jimbaran
Price Range: $66 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Hening Boutique Hotel & Spa Jimbaran Bali 4*
Number of rooms: 10
Official Description (provided by the hotel):
Bali Villas, Villa Hening is a boutique resort villa and spa in jimbaran bali. Contained of 7 unit rooms; it’s strategically located in a quiet and private area with a nice view to Benoa Harbour. The serenity of our property is excellent for holiday accommodation and private function or family gathering. With the exclusive resort facilities, helpful staff and smiles everywhere, you would feel nowhere but home.FACILITIES :Free Welcome drink & Cold Towel upon arrival, Free Shuttle Car for Jimbaran & Nusa Dua areas, Free WIFI, Free Daily Complimentary Bottled Water (Best in Indonesia), LCD TV 42/32 inch set with International & Local TV Channels, DVD/MP3/CD/VCD Player, Minibar, Poolfront Restaurant & Bar with Harbour View, Airport Transfer & Taxi + Rent Car/Motorbike + Tour + SPA+ other guest activities are available in good price, closed to 24-Hours minimart, 24 Hours of Security, Huge Room, Hot & normal water, Electric Kettle with Free Tea/Coffee, Water Purifier Machine.(1 Bedroom Villa : AAJAH = 10 X 10 meters with Dressing Room & Balcony, MARLI = 8 X 10 meters, MAYA = 18 X 7 meters, MELISSA = 7 X 13 meters with Dressing Room) (2 Bedroom Villas : SUSAN = 17 X 10 meters with Dressing Room, JADE = 18 X 14 meters with Living Room+Kitchenette, REBECCA = 15 X 14 meters with Living Room & Kitchenette). ... more   less 
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Also Known As:
Villa Hening Boutique Hotel Jimbaran
Villa Hening Boutique Hotel And Spa
Villa Hening Boutique Hotel & Spa Jimbaran Bali

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