Overall a very average stay.
The hotel room is tidy. Room serviced twice a day. Bathroom had a moldy smell but all surfaces appeared to be clean. The housekeeping staff did a very thorough job, often taking a good 25 minutes in the morning to clean the room. However, being a hotel that is less than a year old, the interior appeared worn, marks on white walls, chipped paints etc.
The pool area was clean and very pleasant to use. Thr H Spa was also clean, good ambience and fairly priced.
Locally however is very poor. It is in the middle of a very busy road which is very difficult to cross, roads at the proximity of the hotel is largely unpaved and very dangerous to walk on especially for my 3 year old child. There are very minimal small stores nearby. It was often hard to get a taxi, we waited 30 minutes for one.
Breakfast is exceptionally poor. As mentioned in previous reviews the hotel caters for large groups of South Eastern Asia tourists and their etiquette especially at breakfast has a lot to be desired for. Quantity of food was inadequate to say the least, one guest from the south eastern asia group attempted to steal my 3 year old's pancake, which was just ridiculous. Breakfast room was often dirty. Breakfast area was consistently undetstaff. I had to cook my own food at the noodle stand.
Rooftop bar while the view was amazing, menu was limited and way overpriced. I visited once and had no desire to return.
Because of the clientele, common area tend to be unpleasant and noisy. Our room opened to the pool and it was very noisy at night, with inconsiderate patrons ignoring the closing hour of the pool. There were also the daily unpleasant sight of men smoking on the balcony while wearing only undergarments, and all balconies face each other!
While customer service was not the best I have experienced, staff were all friendly.
We left after 3 days despite having paid in full up front. I would not stay here again bases on the location and unpleasant clientele.
- Official Description (provided by the hotel):
- The Jimbaran View ...Over viewing the stunning Jimbaran Bay, 15 minutes from Ngurah Rai International Airport, 10 minutes to Uluwatu Temple, Dreamland Beach, Pandawa Beach, New Kuta Water Park, New Kuta Golf Course, and 2 minutes to Garuda Wisnu Kencana, this 4 star hotel features 245 rooms and Suites and numerous facilities designed for a Friendly stay whether you are in Bali for leisure or for business. ... more less
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- Also Known As:
- The Jimbaran View Bali