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“Number one restaurant, but ....”
3 of 5 bubbles Review of Sundara

Sundara
Ranked #4 of 248 Restaurants in Jimbaran
Certificate of Excellence
Price range: $8 - $30
Cuisines: Asian, Indonesian
More restaurant details
Restaurant details
Good for: Kids, Large groups, Families with children, Romantic, Scenic view, Local cuisine, Business meetings, Special occasions, Bar scene
Dining options: Dinner, Lunch, Drinks, Brunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Validated Parking, Waitstaff, Wine and Beer
Description: The Sanskrit word for "beautiful", Sundara pays tribute to the glowing sun that warms Bali's hottest beachfront restaurant and bar. Enjoy a casual lunch of light, shareable cuisine ideal for soaking up the salt-air and panoramic views. Lounge away the afternoon on an ocean-front bale, sun-splashed daybed or table on the open terrace overlooking the 57-meter infinity edge pool, just steps above the surf. For dinner, Sundara transforms into one of Bali's most sophisticated dining experiences, with a Modern Asian-inspired menu that can be served as individual portions or for sharing with a companion or group. After dark, the beachside ambience becomes candlelit and sexy with the island's most tantric avant-garde cocktails.
Bad Tölz, Bayern, Germany
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Number one restaurant, but ....”
3 of 5 bubbles Reviewed May 20, 2013

Number one restaurant in Jimbaran Bali

great drinks at a perfect place, but....

then we had highclass dinner but....

we ordered a sparkling wine from Italy a Prosecco ran out, can happen but...

we change to a rose wine from Newsealand, also sold out, should not happen but....

we desided, to drink only sparkling water, but a big one.

when we orderd the second one there was no more in the cooler, that cannot be true, but...

we got invited for the drinks and the dinner by the manager.

Great costumer care, but take care of the storing.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MarioLoessl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimbaranDenpasar, Manager at Sundara, responded to this review, May 23, 2013
Thank you very much for having taken the time to post your feedback on TripAdvisor.

We truly appreciate your comments, both positive and where we need to improve. I am personally very happy to read that you feel we are the number one restaurant in Jimbaran Bali and that we demonstrate great customer care.

I am however sincerely sorry for your experience of not being able to purchase several items on the wine and beverage list as they were not available I can totally understand your frustration.

We do take your comments seriously and I have personally addressed these issues with my team members for discussions and immediate improvements.

I do hope that this experience has not permanently tarnished your opinion of us and we would be happy to welcome you back to Sundara if ever the opportunity arises.

Yours sincerely

Jan-Peer Lehfeldt
Sundara General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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898 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore
1 review
“Great setting, shame about the food”
3 of 5 bubbles Reviewed May 19, 2013

Beautifully executed with all the right attributes, location and fitment. However, the food doesn't quite live up to the promise that the setting and property promises. Food in the restaurant was extremely salty and not enjoyable to eat which was a shame given the canapés served in the bar were delicious. It's quite new and this shines through. All in all, expensive for what it is. Recommend to go for cocktails, eat the canapés and then find a restaurant on the beach for dinner.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JVsing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimbaranDenpasar, General Manager at Sundara, responded to this review, May 23, 2013
Thank you for taking the time to pen this review of your experience at Sundara.

I am glad to hear that you acknowledge the detailed and hard work our designer team put in to construct Sundara and truth be told, we are very proud of the result ourselves.

We truly appreciate your positive comments on our "Sundowner Concept" with complimentary Canape Pass around which we just recently introduced.

I am distressed that we fell short of your expectations and our own standards in regards of seasoning of our dishes. We do take your comments seriously and I have personally addressed these issues with my kitchen team for discussions and immediate improvements.

I do hope that this experience has not permanently tarnished your opinion of us and that we will have the opportunity in the future to regain your confidence with a memorable visit to Sundara.

Yours sincerely

Jan-Peer Lehfeldt
Sundara General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Indonesia
Level Contributor
42 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Romantic dinning experienced”
5 of 5 bubbles Reviewed May 19, 2013 via mobile

I went there with my husband for romantic dinner on his birthday, first impression was relieved knowing that i did not disappointed him as that was supposed to be a surprise for him. We both love the place as they seated us facing the romantic Jimbaran beach on the evening. Located right in front of Jimbaran beach in the Four Season Hotel this place is worth to check for those of you who seek fine dining experience and happened to live around Jimbaran - Nusa Dua -Pecatu as it wont take you more than half an hour to get here.

However we actually had bad experienced of waiting too long for our main course to be served but the view did help us ease up a bit. And we certain have the manager himself came to us to apologize,fair enough.

The service like any other reviewer wrote here is indeed a bit too attentive i might say, we went there to dine and having quality time together not to be bothered every 5minutes for this and that. They need to give some privacy though.

But overall we both were happy and love the place,the foods,the view and i will highly recommend this place to whoever i know on the island.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dreamtofly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Spectacular pool and service!”
5 of 5 bubbles Reviewed May 18, 2013

Rented a Lounge bed by the pool and enjoyed the day being attended to by amazing staff, such as Manager In Training, Julie from Chicago! My sister from Colorado was visiting me in Western Australia and we flew over to Bali for a couple of days. Sundara has a spectacular ocean front setting with immaculate food and service -- exactly what the Four Seasons is known for!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LizzyDownUnder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimbaranDenpasar, General Manager at Sundara, responded to this review, May 19, 2013
Thank you for taking the time to write this review.

I am glad to hear you enjoyed your experience at Sundara, especially with the "immaculate food and service" we provided. I will share your comments with Julia and I am sure she will be happy to know that she made your experience a memorable one.

I will be only be too happy to welcome you to Sundara if and when you return to Bali and look forward to that day.

Yours sincerely

Jan-Peer Lehfeldt
Sundara General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Slightly over serviced”
4 of 5 bubbles Reviewed May 8, 2013

Quite good food, perfect location, staff are rather over-attentive - but maybe this is the Four Seasons style.

Visited May 2013
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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