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“Perfect ending to our honeymoon”

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AYANA Resort and Spa
Ranked #13 of 57 Hotels in Jimbaran
Reviewed December 26, 2013

The Ayana came highly recommended by all of our friends who had previously stayed there. The resort is definitely expensive, but comes with all the amenities and experiences associated with a high-end, luxury hotel.
We were there on our honeymoon, so we were upgraded to an ocean view suite. The room was large and luxurious. The bed was big and comfortable. We had a great view of the Jimbaran Bay. The bathroom was elegant with a nice shower and tub.
One of the perks of staying at the resort is being able to jump the line at Rock Bar, one of the area's more popular eating and drinking establishments. You should watch at least one sunset there drinking a mojito.
The pools were excellent; especially the fresh water cliff side pool. It can get busy there, so chairs and cabanas are hard to come by depending on time of day.
Overall, the food service was great. We ate at most of the restaurants on the property and always had great service and food. We also did a romantic dinner for two in the garden, which we highly recommend.
The spa was incredible and the fitness area was great as well.

Room Tip: Book a lower level room and ask for an upgrade on check-in
  • Stayed: August 2013, traveled as a couple
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Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this reviewResponded January 5, 2014

Dear ‘Rob D’

Thank you for choosing AYANA Resort and Spa Bali for your honeymoon celebration..

I am delighted that you enjoyed a memorable and relaxing honeymoon at AYANA, in particular your spacious Ocean View Suite, Spa treatment at Thermes Marins Bali, the variety of pools and restaurants around the resort, the service from our team members, and the priority access to Rock Bar..

Thank you again for your review and I look forward to welcoming you back perhaps for an anniversary celebration in future.

Best wishes for 2014,

Roger Habermacher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed December 26, 2013

I have been to Bali many times, and I would recommend Ayana especially to those who are happy to spend time within a hotel resort and not leave the hotel. Aside from the choice of pools and restaurants within Ayana, one can hop over to the new sister resort, Rimba, which is a short buggie ride away,as well as have different dining experience at the villa poolside. The Rock Bar and seafood restaurant on the cliff are special expriences not ot be missed. The service staff are well trained and always ready to serve.
If I were to offer feedback to management, it is to get staff not to overdo the standard conversation of asking "where are you from? Is this first time to bali?....".By the second day, I was tired of these frequent questions, no doubt asked out of sense of hospitality. But it does get tiresome when you are spending quite a number of days in the resort.
Other than that it was perfect...especially when we were delighted with an upgrade to a suite upon a late night arrival.

  • Stayed: December 2013, traveled with family
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1  Thank angg88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this reviewResponded December 30, 2013

Dear ‘angg88’

Thank you for taking your time to share your experience at AYANA Resort and Spa.

I am pleased to hear that you enjoyed your stay and felt pampered by the facilities, dining experiences including Kisik, Dava and Rock Bar, and the attentive, caring service from our team members.

I take note on your feedback in regards to repetitive questions and have energized with our team about understanding different guests’ needs as some guests like to be engaged in conversation and others prefer to be left alone. We will use your feedback to improve our understanding of different guest needs.

Thank you and I look forward to welcoming you back to AYANA in the near future.

Kind regards and Season’s Greetings,

Roger Habermacher
General Manager

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Reviewed December 25, 2013 via mobile

The team at Ayana go out of their way to make you comfortable!
As part of the 2nd leg of our honeymoon, We were booked into their club room. As soon as we reached Ayana, we were whisked away to the club lounge where the very lovely club supervisor Pushpa assisted us with our booking while we sipped on a very refreshing drink.
She informed us that because we were on our honeymoon we could upgrade to the ocean cliff villa for a small (very reasonable!) amount.
We requested to have a look, fell in love with the villa and moved immediately!
The next few days were amazing - we never left the resort and honestly didn't feel the need to either! We had our own butler - a few of them over our stay - our favorite being Esta and Frances! They were very warm and always happy to assist with any thing. The head chef - ravinder was very thoughtful - upon learning that we're vegetarian, he ensured we had the best vegetarian food at all the places within Ayana - he even surprised us with a grilled veg panini at the club lounge!

The rock bar really has the best sunset we have ever seen! We spent a beautiful evening there just sipping delicious cocktails and watching the sky change colors. :)

The private beach at Ayana is very well kept and a hidden gem! It's a bit of workout - 185 steps down the cliff to reach the beach - but so worth it! As soon you finish the steps you're welcomed with a cold perfumed towel and ice water - they really think of it all!

On the whole - I would like to thank the Ayana team for making our honeymoon unforgettable! We loved every minute we spent there :)

Stayed: December 2013, traveled as a couple
1  Thank Neha407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this reviewResponded December 30, 2013

Dear ‘A TripAdvisor Member’

Thank you for your feedback, I am delighted that you enjoyed an unforgettable and relaxing honeymoon at AYANA, in particular your private Cliff Villa, Kubu beach, Rock Bar and the warm service from our team members.

I will personally share your positive comments with Puspa, Esta, Frances and Padi Chef Ravinder who will feel very rewarded that you have mentioned them for their genuine care.

Thank you again for your review, we look forward to welcoming you back to AYANA in the near future.

Warm regards and Season’s Greetings,

Roger Habermacher
General Manager

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Reviewed December 25, 2013

I recommend everyone to visit this resort because it will improve the image of the Bali. Breakfast was wonderful and Dava restaurant. Rock Bar ...wow.
Tourist places are disappointing out of resort. Ubud is only worth to be seen.

Room Tip: My room was with ocean and golf course view on the first floor and it was grate.
  • Stayed: October 2013, traveled as a couple
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Thank Ivana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this reviewResponded December 30, 2013

Dear ‘Ivana D’

Thank you very much for sharing your experience at AYANA.

I am delighted that you enjoyed a memorable stay in your private villa at AYANA and that you consider the resort a highlight of Bali.

Again thank you and I look forward to welcoming you back soon.

Warmest regards for the new year,

Roger Habermacher
General Manager

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Reviewed December 23, 2013

We stayed both in ayana and Mulia for 4 nights. In short, Mulia is just recently build so all is new while rooms in Ayana are more dated, but: everything else Mulia is not a match. The service level is very different. At Ayana, you feel special, you get personal welcoming, short waiting times at reception or restaurants, and people genuinely try their best to make you feel good (on my way to tennis court 2 buggies stopped and asked if I need a lift, while at Mulia you wait for ages even if you order one). Finally, atmosphere - if you like Bali for having an indoor dining experience with no view: Mulia it is. But if you've been once to the rock bar at ayana or tried their seafood restaurant that is seated on a cliff, you wonder why people would ever opt for Mulia.

  • Stayed: December 2013
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3  Thank Procedure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this reviewResponded December 30, 2013

Dear ‘Procedure’

Thank you for sharing your experience at AYANA Resort and Spa.

I am delighted to know that you enjoyed a relaxing break with us as well as the variety of cuisine at Kisik Restaurant and Rock Bar.

We take great pride in our warm service and attentive anticipation of guest needs. I thank you once again for this positive note and I look forward to welcoming you back to AYANA Resort and Spa in the near future.

Best regards and Season's Greetings,

Roger Habermacher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2013 via mobile

This is definately one of the best places I have stayed in!

We where at the villa and was totally worth it!

Great spacious room with living room and private balcony / pool just everything you wish for in a single villa!

The place is so big the have to take you around in golf carts, but you can call them and they pick you up anytime.

On the bad side I think the location of the resort is too far away from anything, so if you want to move around the city, this is not the place for you.

Also the beach is not that great, it's just a mini spot way downhill!

It's a hotel to stay in your villa all day long!

Stayed: December 2013, traveled as a couple
1  Thank IATAtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

AMAZING service, Amazing Views!
Best hotel in Bali!
Worth every cent for its Luxury and its location
The Rock bar was amazing and the infinity pool was so relaxing. Everything about this hotel was just over and beyond.

  • Stayed: December 2013, traveled as a couple
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4  Thank Miray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AYANA Resort and Spa

Address: Jl. Karang Mas Sejahtera | Karang Mas Estate, Jimbaran 80364, Indonesia
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Jimbaran
#5 Family Hotel in Jimbaran
#6 Romantic Hotel in Jimbaran
#8 Top resorts Hotel in Jimbaran
#10 On the Beach Hotel in Jimbaran
#11 Spa Hotel in Jimbaran
#13 Luxury Hotel in Jimbaran
Price Range: $258 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AYANA Resort and Spa 5*
Number of rooms: 290
Official Description (provided by the hotel):
The award-winning AYANA Resort and Spa, BALI is a world-class destination resort located on 90 hectares of cliff-top land perched above Jimbaran Bay, just 10 kilometers from Bali airport. AYANA’s majestic sunsets and ocean-front views are complemented by white-sand beach and shared facilities as Bali’s only integrated resort with RIMBA Jimbaran BALI. With full access to all dining and recreation at both AYANA and RIMBA and complimentary resort shuttle, guests enjoy the most extensive on-site facilities of any resort in Bali. There are 19 restaurants and bars including the famous Rock Bar; exclusive private beach; 12 swimming pools; world-class Spa with Aquatonic Seawater Therapy Pool and Spa on the Rocks treatment; golf-putting and fitness center; and complimentary WiFi. ... more   less 
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Also Known As:
Ayana Hotel Jimbaran
AYANA Resort And Spa Bali/Jimbaran

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