Let me preface this review by saying that I've never written a review on Trip Advisor. I've used the site many times but never felt compelled to give my two cents...until now. My wife and I decided to go to Bali for our Honeymoon. Coming from the U.S., we had very few friends who had been to Bali and we were unable to choose a hotel based on a friend or family member's recommendation. Therefore, we had to rely on Trip Advisor. It seems, according to Trip Advisor, that many of the hotels in Bali are highly rated and excellent choices. However, we decided on the Jimbaran Puri Bali because of a few things. 1) It was on the beach. We found a few other hotels in the same price range who did not have access to a real beach. Instead they had swimming areas or shuttles to the beach. 2) We liked the smaller boutique size of the Jimbaran as opposed to the larger hotels we found on this site such as the Intercontinental and the Conrad. and 3) the reviews on the site were outstanding!
Upon arriving in Bali, we were promptly picked up at the airport by the hotel's transportation as we requested, driven to the hotel, and welcomed with cold towels (which are amazing after 27 hours on a plane and 80 degree weather at night), and cold drinks. My wife and I were planning on asking for an upgrade from our garden cottage suite to a beach garden suite as American Express provides an upgrade if there is availability, and it was our honeymoon. Instead, the hotel took it upon themselves to upgrade to the highest level room, the pool villa, without us even having to ask. I cannot tell you how beautiful the pool villa was. It was beyond our wildest dreams. A 25 foot private pool with fountain, sun bathing area, bale bed, giant room with excellent airconditioning and well designed.
The accomodations and facilities are absolutely beautiful, and the hotel is right on the beach (which is rare for Jimbaran. Some other hotels have seating behind shrubberies without a clear view of the water. The jimbaran puri bali has numerous huts on the beach by the foot of the water, with comfortable lounge chairs. We never had a problem finding an open one. For beach people like us, you cannot beat the set-up. There is also a magnificent pool if you are into that.
The food was the best we had in Bali. Sure it's pricier than the surrounding areas (check out Manega cafe, 10 minute walk down the beach for amazing cheap grilled seafood), but it was at a level that I didn't mind paying the extra money. Every meal was excellent and the presentation was that of a fine restaurant. You rarely find presentation and quality of ingredients like we did at the hotel.
What separated this hotel from any other hotel I've ever stayed at in Bali was the service. I've stayed at many of the luxury brand hotels throughout the world (Ritz Carlton, Four Seasons...). This hotel has service that rivaled and even surpassed those hotels. From the guy who sets up your lounge chairs, the gardeners, all the way up to the guest relations manager, everyone treats you like the most important guest in the hotel. They will always great you with a smile and a genuine "hello, good morning"
Speaking of the guest relations manager...Lia was absolutely amazing. She was by far the best service professional I have ever encountered in a hotel. She genuinely cared about us having a great time, being comfortable, and experiencing all Bali had to offer. I had never left a hotel and actually missed the people from the hotel until I left the Jimbaran Puri Bali. They all make you feel like you are family. Coming from NYC where it is completely opposite, it was quite refreshing. We booked a package that included quite a few meals and activities, and the staff would remind us of what parts of our package we hadn't used on a daily basis so that we wouldnt miss what was included in our package. Find me another hotel that would do that.
I could write a novel about how memorable the experience was but I will save you the trouble of having to read it. All you should know is that this place will not disappoint you! I know you are reading this and are skeptical about its legitimacy because I haven't made one negative point, but I am being 100% truthful in saying that there was no negative. Actually, there is one....the sun was too hot. They really need to find a way to turn the temparature down. ;) This place is the perfect mix between balinese culture, large resort amenities, and small boutique hotel comfort and quiet.
Bali is not an easy place to get to from NYC but I highly advise going and experiencing all the Island has to offer including this hotel in particular.
- Official Description (provided by the hotel):
- Belmond Jimbaran Puri is a luxury resort hotel in Jimbaran, Bali with a authentic, unpretentious and supremely romantic style. Located at the beachfront of Jimbaran Bay, one of the most beautiful beaches in Bali, the resort promises uninterrupted breathtaking sea views and is perfect for those looking for a private space to relax and unwind. ... more less
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- Also Known As:
- Jimbaran Puri Bali By Orient-Express Hotel Jimbaran
- Puri Bali Hotel Jimbaran
- Jimbaran Puri Bali Hotel
- Belmond Jimbaran Puri Bali