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“Excellent to the max” 5 of 5 bubbles
Review of Belmond Jimbaran Puri

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Belmond Jimbaran Puri
Ranked #6 of 55 Hotels in Jimbaran
Certificate of Excellence
Brisbane, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent to the max”
5 of 5 bubbles Reviewed November 10, 2013

Well.. I stayed at the Resort last January, quite long ago, but it made me unfair for the resort if I did not tell the beauty of the resort to the world, meanwhile they gave me their best service ever!
The staff,,,i never saw them not to smile,,,(only one guy, I think he is the pool guy, big guy), but the rest of the staff always on the go,,

The Room :
Quite old and quite dark too. And it is quite confusing as well, as the teli is behind the door. However, it is a very beautiful room, and we had a view of the beach too.

The Staff :
Like I said, they have a heart and soul of service. They will treat you as their part too. Staff at the beach restaurant they were very attentive. One lady (sorry, forgot the name), she was really nice. I asked young coconut one day, but the young and fresh one was not available, only the old one, And she did not want me to take that. So, the next day, I went there again, did not ask for it, however she rushed into me and told me that the young coconut was available now. It is a big resort and full with other guests, however she still remembered me with my coconut. It was small thing that made my day tho.

HK Ladies also very nice and clean.

The restaurant was great. Start from the breakfast till your dinner. I did not remember that I had to called the waitress many times for things, as they were always at their service.

The only bad thing was I had to leave the hotel. And reception was so initiative giving us courtesy and asking our transportation to the airport, and they helped us with that.

You will be totally pampered, and if you had a not really great experience with them, I am sorry about that.

I will definitely be back this next January!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChloeJenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, December 9, 2013
Dear ChloeJenna,

wanted to send a quick message to say we are looking forward to welcoming you back to the hotel next month if you are still planning to make it to Bali..?

Greatly appreciate you taking the time to place your comments on TA especially as you stayed with us relier in the year. Regarding the staff we have at the hotel, they are wonderful and it is very pleasing to know they had a lasting impression on you.

Wishing you a wonderful festive season and hope we get to see you again at the Jimbaran Puri Bali very soon.

Warmest regards, Charles and the team.
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1,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Port Erin, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 30, 2013

We had a fantastic week which lived up to our expectations and more. The setting was perfect on a long beach with hardly anyone on them. The sea was warm ( 28C) and the pool was even warmer and of a decent size. The staff were all very welcoming and could not do enough for us. We intended eating out but only managed it once( and had a very pleasant meal at one of the fish warungs on the beach nearby. The food in the hotel was excellent with a nice variety and there were a couple of theme nights - we enjoyed the Bali Dancing having seen some on our trip to Ubud the day before. This is the most relaxed I have been on holiday for a long time.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, December 15, 2013
Dear Robin H,

thank you very much for taking the time to post your review of the hotel on TA, it is greatly appreciated.

Very pleased to read you enjoyed the restaurants of the hotel and agree both the food and the entertainment program are excellent, the local dancers are marvellously entertaining.

Lovely to read that you were able to relax while here with us in the resort, it is certainly one of those special hotels that really gets you away from everything.

With best regards from the entire team.

Charles.
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Copenhagen, Denmark
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

We spend two days on Jimbaran Puri Bali. The place is clean, beautiful, luxurious. We had a pool villa near the beach, and everything worked great. Staff is cool, food is variated, the location is great near the airport (a little noise from planes though), and everything is first class. Highly recommendable.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mikkelblaabjergpouls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesJPB, Manager at Belmond Jimbaran Puri, responded to this review, December 12, 2013
Dear Mikkelbp,

thank you very much for taking the time to post your review of the resort on TA, it is much appreciated.

The beach on Jimbaran Bay is spectacular, we are very fortunate to have such a stunning location for the resort. So very pleased to read you enjoyed all the offerings we have throughout the hotel during your time with us.

Wishing you a wonderful end to 2013 and hope you are able to join us back in Jimbaran before too long.

With best regards,

Charles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 24, 2013

This was never going to be an unbiased review. Because as soon as we received after a short flight from Singapore, we were upgraded from a cottage to an AMAZING villa with private garden and pool (see photos). As soon as we walked through the gate into our private garden, we had to pinch ourselves as we weren't expecting this enormous villa with a dining room, sitting room, bedroom and bath room. The sofa-bed for our daughter was very comfortable and so was our beautiful four poster king-size bed. The best feature however was the very nicely done garden and the private pool. Our villa was only a two minutes walk away from the beautiful, sandy beach where we actually spent most of our time (its difficult to beat breakfast, lunch and dinner on the beach). The only niggle you could have is that Jimbaran Puri Bali is not very far from the airport, which one the one hand is convenient (it took us 15 minutes by car), but on the other hand it means that you can see the planes taking off from Bali International Airport (you can not really hear them though). For some people this could spoil their tropical paradise experience, but it definitely didn't for us. The pool by the beach is great, although it can of course never beat the very nice beach and the fantastic waves that we enjoyed during our four days stay. Staff is extremely friendly and very helpful and the food is excellent as well, so we couldn't have wished for a better break in Bali!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jp1nluk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, December 11, 2013
Dear jp1nluk,

very nice to read through your "deadly combination" post on TA, thank you very much for taking the time to describe your time with us here at the resort.

Reviews such as yours hopefully provide our potential guests an insight into the resort which is such a valued channel of communication for the hotel.

The entire Jimbaran Puri team strive to ensure our guests have a memorable experience whilst in the hotel and we are pleased you and your family enjoyed the facilities and services we provide.

Wishing you a wonderful end to 2013 and hope we get to see you back in Jimbaran at some in the very near future.

With best regards,

Charles and the Jimbaran Puri Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Jimbaran Puri Bali. This is 64 villas & cottages is the gem of Orient Express Hotels and is on a prime beach on the Jimbaran Peninsula with amazing sunsets. 21 Pool villas with total privacy behind enclosed garden. There is a staff of experienced butlers to service the guests. The 40 Cottages are charming and typical Balinese in feeling.

Room Tip: Any of the Villas with pools that are close to the beach.
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenni L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, December 11, 2013
Dear Jenni L,

Thank you very much for posting your thoughts on the resort on TA, it's much appreciated.

At Orient Express we are very proud of the hotel and the team of staff we have here providing wonderful Balinese hospitality.

Again many thanks for the review and hope we get to see you back in the hotel at sometime in the future.

Safe travels and kind regards,

Charles.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Level Contributor
165 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed October 6, 2013

The Hotel Puri Bali at Jimbaran Bay is absolutely splendid.
After crawling through an unbelievable traffic chaos coming from the airport the traffic slows down considerably when turning into a side road towards the hotel. Suddenly the taxi stops in front of an inconspicuous entrance gate and 2 helpful employees of the concierge team emerge.
We left the luggage behind and were led over a bridge overstretching a pond with lush tropical vegetation, before being greeted by a handful of very friendly and helpful reception staff.
After a drink and refreshment and some explanations we were accompanied to our pool villa. Wow! We have stayed in many comparable accommodations like that, but this was absolutely awesome. There were 2 buildings in our compound and 3 outdoor reclining areas. There was a big green wall with tropical vegetation all around the compound, and nobody could see into it. 2 sun-beds, a great big wooden swing with 2 sun beds and an open pavilion with a huge deck area. Of course a pool didn’t miss. The building where we slept had a large bath with indoor bath tub, indoor and outdoor shower facilities. We never ever showered indoors, the outdoor experience was too much fun to miss! In the other building there is a large sofa and an office setting, where we put our luggage.
The cleanliness of the whole hotel area was impeccable, including garden, restaurants, closets and rooms. The housekeeping team consisted of 5 people, everyone with his/her own task to complete. There was always a supervisor who inquired about your special wishes of the day, of which we had a lot .
The villa area was so nice and cozy that we decided to have breakfast and lunch in our villa every now and then. There was complimentary afternoon tea service, other beverages and cakes/pastries being brought to our villa daily. Room service came twice a day with change of towels, making up of beds etc.
The location in general is also great. The whole hotel is nested into a tropical garden whit scrubs, bushes and palm trees, even 2 small temples, all of which is kept nice and tidy by a crew of gardeners. The beautiful and long moon-shaped beach invites you to linger and have a walk. Depending on the time of day, there were large waves and swimming was not easy. There were many surfers but no noise water sport activities.
Every day at a quarter past six there is a gorgeous sunset, which we always followed at the beach with a cool sundowner drink. In the evening, many people come to the beach to admire the beautiful sunset, including newly weds with camera crews. The crowd however did not affect us because they were mostly seated more to the north of our beach area.
We always ate at the hotel in one of its excellent restaurants. Often we could take our shoes off and put our feet in the sand during dinner. There were some evenings with special food like BBQ, some music etc., too.
There was a small spa area where we had some massage and other treatments. The service is great, the employees are very experienced and maybe the best of all: the treatments are held in open pavilions so you can listen to the sound of the waves.
All the employees were so nice and helpful. Almost every wish or request was answered to before we could pronounce it. They remembered our names and after a short time we had nice chats with members of the service crew on all kind of topics.
While we were there no children or families were present in the hotel, no noisy groups, it was just pure relaxation.
As stated above leaving the hotel was somewhat cumbersome, given the heavy traffic all around. Allow plenty of time when visiting other places on the island. For a shopping trip to Kuta the taxi transfer required 1 full hour (for 8 kilometers only)!
We thus decided to spend as much as possible of our precious time on the premises of the Puri Bali resort itself, in our astounding villa and only to leave paradise after our 7 days of holiday!
Thanks very much to the management and staff of Puri Bali for an unforgettable stay!

Room Tip: Poll Villas are all absolutely stunning!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 61_IslandHopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, December 11, 2013
Dear 61_IslandHopper,

wonderful to read of your unforgettable stay with us here at the resort earlier in the year.

We do like to consider the hotel a little Oasis even here on such a beautiful island as Bali, the traffic can be at times a slight discomfort in an otherwise lovely location.

We are very proud of the team we have here at the hotel and the level of service they provide, and the pool villa's certainly an unbeatable experience.

The sunset is waiting for your return and we hope that at sometime in the future you will be able to join us for another "cool sundowner".

Thank you for taking the time to post your comments on TA, it is much appreciated.

With very best regards,

Charles and the entire team of Jimbaran Puri, Bali.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed October 5, 2013

My boyfriend and I stayed at the Jimbaran Puri Bali for the 2 weeks we were in Bali. We arrived on the 14th September. The busy Bali streets are slightly daunting but once you leave them you drive down a narrow lane towards the hotel. It's quiet and clean and directly by the sea. Our first impressions of the hotel were the sweet smelling frangipani trees and warm smiles from staff. On that night we were greeted by Nastra. A happy chappy who showed us to our garden cottage villa (Rm 37). He was extremely helpful and kind and showed us all the amenities included in our villa. Cottage 37 is situated nearest the sea and furthest away from the street. I would recommend staying nearest the sea so you can hear the waves at night. The street, although busy during the day and early evening, quietens down by nightfall.
Our villa was beautifully decorated and well presented.There was a stunning super kingsize bed, double sink bathroom with sunken bath and an indoor and outdoor shower. It also had a TV and DVD player, tea/coffee facilities and small but comfortable living room area. It more than met our requirements for the 2 weeks.
Each morning started with a fresh and fulfilling breakfast. You can chose to sit by the huge lotus pond or by the beach. Wherever you sit you will be served by a waiter. Egg, pancake or french toast specials are available each day along with endless fresh tea and coffee. Also included is a large stocked buffet - Fresh juices, fruits, breads, pastries, cereals, cheese, meats and hot dishes such as bacon, tomatoes and potatoes as well as traditional Balinese noodles and rice. You are served by well trained staff who are always quietly waiting to attend to your every need.
The hotel is right on the wide, sandy beach and there are private sun loungers that are attended by hotel staff. The staff will frequently come round to you to take drink and snack orders. The sea is a few steps away from your lounger but if you prefer the serene swimming pool is also close by. Also available is a beach/poolside massage. About 300,000 indonesian rupiah - That's about £15 and extremely worth it! Throughout the day the beach/poolside staff will also come round with frozen fruit sticks or small cups of fruit sorbet. However, I do recommend the snack menu if the big breakfast starts to wear off... The burgers and salads are gorgeous and very tasty. The nicoise salad was a piece of art that I almost didn't want to eat but I managed it.
By evening you can have your choice of places to eat. Roam down the beach (either left or right) and you will find numerous fish BBQ restaurants. Get to the BBQ places for 6pm onwards to get the best tables for the sunset and the best fish. Alternatively, the local areas of Jimbaran and Uluwatu are nearby and full of restaurants of every cuisine. These stay open later and are accessible with a quick and cheap taxi ride.
There are 2 restaurants at the hotel. One has special nights with a set menu and the other is a la carte. Both are very good and the food is expertly prepared with taste and presentation in mind. We went to their Tuesday BBQ night both weeks and attended the Legong Bali night on our last night at Jimbaran. The food was gorgeous on each and every occasion. My only criticism is that it can be a bit pricey but regardless, we were on holiday, it is totally worth the extra cost and it was the best food we had whilst in Bali. If were didn't pass it on already then compliments to the chef!
Now for the most important part.... On the second day at the hotel we were walking over to breakfast when we were greeted by the friendliest smile. This smile belongs to Lia. Lia is responsible for Guest Relations. She immediately introduced herself and made it her personal quest to make me and my boyfriend feel at home, taken care of and happy. She sat us down and talked through various activities, restaurants, temples and places in Bali we might like to see with her personal recommendation. None of the hard sell and pressure you normally get. It was more like she was proud of Bali and wanted us to be happy. We felt reassured and safe in the knowledge that Lia was doing her very best to cater for us. We saw Lia practically every day at the hotel. Lia always made time to speak to us and make sure we were having a relaxing and happy stay. I would go so far as to say that Lia was the main reason we had a 1st Class stay at the Jimbaran. Lia is a credit to the hotel.
On the second week of our stay I decided to upgrade to the private pool villa as a present for my boyfriend. Lia was at hand to personally show me the accommodation available. As it was a surprise Lia had arranged staff at the hotel to move all our luggage and belongings to the pool villa whilst my boyfriend and I were out for the day white water rafting. On our return Lia and I led my boyfriend to the pool villa pretending that we were just looking at the other accommodation options available. As he walked into the villa he began to see our clothes and items and his jaw dropped as he began to realise the surprise. The pool villa is stunning. The garden is much larger and the villa is surrounded by lush grounds and lotus ponds. There is a cool stone pool, fountain, sun loungers and day bed to use. The decor is all dark woods, white walls, cool linens and marble floors. One of the nice touches is the sweet treat at that awaits you when you return from your evening out. Housekeeping at both the cottages and pool villas are efficient, quick and professional.
The spa is located between the beach and the cottages in bamboo huts. It is small and perfectly formed. We had a few 90 massages throughout our stay. They always hit the spot! Ayu and Tri are very good at getting all the stress and tension out so you can enjoy your holiday. My boyfriend and I both have back problems and have had our fair share of massages. These treatments were among the best. The nicest part is listening to the waves crash on the shore as you have your massage.
If you need anything the staff at the Jimbaran are more than willing to make your request met. My boyfriend and I spoke to every member of staff we came across - From housekeeping, spa, restaurants to reception. Everyone was helpful, professional, friendly and sincere. It really felt like we were all family.
Our last day at the hotel was emotional as we had such a special experience at the Jimbaran Puri Bali and Bali itself. We have already deciced that when we go back to Bali we will 100% stay here as our friends at the Jimbaran Puri Bali will no doubt look after us again.
A special mention to Lia, Tino, Nastra, Dwi, Dera, Okta, Rami, Ayu, Tri, Ronny, Rami, Ria, Rustini and Sammy. Although everyone is not listed I would like to say that ALL of the staff contributed to out 1st Class stay at the Jimbaran Puri Bali.

Room Tip: Cottage 37 is the closest garden villa to the beach.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RinaBina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles K, General Manager at Belmond Jimbaran Puri, responded to this review, November 27, 2013
Dear RinaBina,

what can I say but thank you so much for an amazing review of your stay at the hotel, the detail with which you have written your comments are truly wonderful.

I will be sure to pass on your thanks to the entire team and we certainly hope you are able to visit us here in Jimbaran at some time in the future, we greatly appreciate you taking the time to post your review.

With our very best regards,

Charles and the entire Jimbaran Puri Bali team.
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Additional Information about Belmond Jimbaran Puri

Property: Belmond Jimbaran Puri
Address: J .lUluwatu | Yoga Perkanthi Lane, Jimbaran 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Jimbaran
#5 Spa Hotel in Jimbaran
#5 On the Beach Hotel in Jimbaran
#5 Top resorts Hotel in Jimbaran
#6 Family Hotel in Jimbaran
#6 Luxury Hotel in Jimbaran
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Jimbaran Puri 5*
Number of rooms: 64
Official Description (provided by the hotel):
Belmond Jimbaran Puri is a luxury resort hotel in Jimbaran, Bali with a authentic, unpretentious and supremely romantic style. Located at the beachfront of Jimbaran Bay, one of the most beautiful beaches in Bali, the resort promises uninterrupted breathtaking sea views and is perfect for those looking for a private space to relax and unwind. ... more   less 
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Also Known As:
Jimbaran Puri Bali By Orient-Express Hotel Jimbaran
Puri Bali Hotel Jimbaran
Jimbaran Puri Bali Hotel
Belmond Jimbaran Puri Bali

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