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“Just perfect.”

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INTERCONTINENTAL Bali Resort
Ranked #7 of 57 Hotels in Jimbaran
Certificate of Excellence
Nice, France
Level 6 Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Just perfect.”
Reviewed November 8, 2013

We have just returned from an 8-night stay at this wonderful establishment. We took the Club option and were upgraded to a duplex suite (room 6410). We arrived absolutely exhausted and left refreshed, rejuvenated and tanned due to lying in and around the amazing gardens that surround the hotel. We can't speak highly enough of the staff. Absolutely nothing was too much trouble for anyone. The location is perfect as you have the option of the pools or the beach. The beach is very clean. The property is located very close to the airport (no noise so don't worry about that). It is a very peaceful location and we are just so, so happy with out choice. Perfect, perfect, perfect.

Room Tip: Consider paying extra to upgrade to a club room which entitles you to breakfast in many of the hotel...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, November 10, 2013
Dear Sandra B,

Thank you for the feedback pertaining to the recent stay at our resort.

I am glad to learn that you enjoyed the stay in our Suite and the Club InterContinental services and facilities.

Look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertouh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (656)
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English first
Hong Kong, China
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 8, 2013 via mobile

The location is great, out of the way looking onto a beautiful beach and the grounds are magnificent. The service much like everywhere in bali is top notch. Staying in a club room, again not many complaints, a lizard and mosquitos to be expected and the decor beginning to age. Otherwise the setting for a great holiday.
My major disapoinment was the food, after eating at several of the restaurants it was average and not the quality the price would suggest. Things missing from the menu, out of season ingredients, oddly sized and priced portions.
The spa was my final disapoinment. It's one of the most expensive spas on the island but doesn't offer much. The room i went to have a facial in was small, dull and pealing wallpaper with no modern equipment.

Stayed November 2013, traveled solo
Helpful?
2 Thank ashletsasportas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, November 10, 2013
Dear ashletsasportas,

Thank you for the feedback pertaining to the recent stay at our resort.

I have taken a note of your feedback pertaining to the dining and spa and shared the same with my team to look at the same in detail.

Thank you again for the feedback and I look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertouh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 7, 2013 via mobile

We can't recommend this hotel enough...Excellent resort, location, staff, room, service EVERYTHING. We ate at a few of the restaurants at the resort and as well as had the private dinner by the beach and absolutely loved the food and service. We also had the signature rejuvenate spa package, this left us wanting more and very much relaxed.
Staying at the Intercontinental Bali definitely made us feel like we were in paradise on our holiday..they definitely succeeded with their motto of 'their guest wanting to come back'. We'll definitely choose to come here again when you come back to Bali! Thanks for the hospitality Intercon Bali :)

Stayed November 2013, traveled as a couple
Helpful?
3 Thank Eugene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, November 10, 2013
Dear Eugene L,

Thank you for the feedback pertaining to the recent stay at our resort.

I am glad to learn that you enjoyed the stay.

Look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertouh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 4, 2013

My husband and I have just returned from a stay at Intercontinental Resort Bali, a truly magnificent resort, outstanding quality and service. We stay at this hotel on a regular basis, because of the continued warm and friendly service we receive one cannot stay away. We have stayed at many hotels over our travels but have never come across a hotel that makes service one of it highest priorities. From the moment you arrive to the moment you leave you are made to feel welcome. Having a Club Suite always gives us great benefits and the bulter service is beyond outstanding. The suites are fantastic, very roomy bright and great views over gardens sea and pool areas. The cleanliness of the hotel and rooms is exceptional and all very well maintained. Rooms are serviced twice a day and very well presented. As a Club guest we have access to the club lounge, excellent value for money worth every penny spent and the is service is of the highest of standards, done lots of comparison's at other hotels with Club's this resort cannot be beaten. All club staff in all areas are attentive, friendly and extremely helpful. There is also a great choice of restaurants to choose from with a variety of cuisine's. We spend most of our time at Jimbaran gardens, variety of food and beverage is excellent, from the management to staff members the service could not be faulted, with an extremely high level of professionalism and knowledge, greetings are always warm and friendly and you are always made to feel welcome. Sunset bar is a great place for watching the sunsets with a cocktail or two in hand, ambience again at this bar is absolutely glorious. Service is of a high standard and all staff are very friendly and attentive. Club pool staff and recreation staff at the club pool are also very attentive and the service is again outstanding. I could go on an on but this resort is truly worth a stay, you will never look back no doubt with repeated stays in the future, it is really an island of the gods resort. Special mention to Christian F&B director for taking the time to spend with us and listening to our views on different issue's, it was great getting to know you, also a job well done with your changes.

Room Tip: Suite Room in Club Area
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Marge1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, November 5, 2013
Dear Marge1956,

Thank you for the feedback pertaining to the recent stay at our resort.

I am glad to learn that you enjoyed the stay in one of our our Club Suites and we were able to deliver the Club InterContinental experience to you.

Thank you for the complements and I will personally pass on your complements to our colleagues and F&B director.

Look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertouh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 4, 2013

We stayed at this hotel as our first stop on our honeymoon, and we were not disappointed. Rather, the pictures--both the official photos and other TA reviewers'--did not do this place justice. The grounds are immaculately maintained and beautiful. Being right on the beach, you can easily shuttle between jumping in the Indian Ocean and lounging in their main pool (there are some smaller splashing pools all around), which is basically an infinity pool with a swim-up bar.

The rooms are a little older looking, but everything is in pretty good shape. Very nice bathroom and balcony.

The service at the hotel was incredible. There was an extensive staff ready to do anything to please you. After a nasty spill at dinner on our last night, we needed some clothes washed by 9am the next morning, as we were heading the airport. Even though the hotel's overnight laundry service was closed due to a maintenence issue, the manager on duty relentlessly worked to find a way to get the laundry done. It was delivered at 7am the next morning. The hotel also welcomed us with a bottle of champagne and flowers to celebrate our honeymoon.

The hotel is located on a beautiful beach, but it is easy to get a taxi to Kuta, Ubud, or other areas. All drivers know where this place is, so getting home is easy as well.

As others have mentioned, my one and only criticism is the high price of drinks (we ate out every night and their DELICIOUS breakfast buffet was included in our rate so I have no idea what food prices looked like). I know the manager has written on other posts that their prices are in line with similar hotels on the beach, and I am sure this is the truth. That said, the fact remains that even getting tipsy without brining in your own alcohol (beer is widely available offisite at close-by mini-marts) is an expensive endeavor here, so just be aware of that before you come.

All-in-all, InterCon was an amazing, beautiful place to stay, and seems to be a much better value than the $800/night Four Seasons down the beach unless money is no object to you. I would recommend this hotel to anyone coming to Bali looking for a relaxing beach/resort experience.

Room Tip: Resort Classic Rooms are a toss up in terms of view and proximity to beach. If you can, spring for a...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jea1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, November 5, 2013
Dear Jeadland,

Thank you for the feedback pertaining to the recent stay at our resort.

I am glad to learn that you enjoyed the stay and specially the personalised service and the balinese hospitality.

We take pride in offering a true balinese vacation at our resort.

Thanks you once again for your feedback and kind words and I look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertouh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa
Level 5 Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed November 1, 2013

My friends and i stayed in this beautiful place for 3 nights recently. It is without a doubt the best maintained and most beautiful place i have ever stayed in. The attention to detail is impressive and adds to the luxurious feel of the place. Stay as a club member, it costs a bit more but you are entitled to 3 hours nibbles and alcohol every day as well as a beautiful high tea.
The Japanese restaurant is amazing and worth every cent.

The only thing people should know about this place is that to buy ANY spirit, be it a rum and coke or even a small nip sized gin bottle in the mini bar, expect to pay AUD$18, or any cocktail about $28. This is out of proportion given the most expensive restaurants in Seminyak charge about $10 and $15 for the same thing and it does stop you enjoying a few during the day.

Room Tip: Try not to get one overlooking helipad and seek one looking towards the internal waterways.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, November 3, 2013
Dear Bill B,

Thank you for the feedback pertaining to the recent stay at our resort.

I am glad to learn that you enjoyed the stay.

Look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertouh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level 4 Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 31, 2013

This is the third or fourth year in a row that we've stayed at this hotel to chill out for a few days after the excitement of the Malaysian MotoGP, and the consistently high quality of the accommodation, service and facilities never fails to disappoint. We always book a club room and the associated package of features/benefits is really excellent. Ko restaurant is also worth a visit. Overall I can't fault this place.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HeartsGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michel_KJ_Chertouh, General Manager at INTERCONTINENTAL Bali Resort, responded to this review, October 31, 2013
Dear HeartsGlobetrotter,

Thank you for the feedback pertaining to the recent stay at our resort.

I am glad to learn that you enjoyed the stay, specially the dinner at KO - Japanese Restaurant.

Look forward to welcoming you back on your next visit to Bali.

Warm regards,


Michel Chertou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about INTERCONTINENTAL Bali Resort

Property: INTERCONTINENTAL Bali Resort
Address: Jl. Uluwatu 45, Jimbaran 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Jimbaran
#3 Family Hotel in Jimbaran
#5 Top resorts Hotel in Jimbaran
#5 Romantic Hotel in Jimbaran
#6 Spa Hotel in Jimbaran
#7 On the Beach Hotel in Jimbaran
#7 Luxury Hotel in Jimbaran
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — INTERCONTINENTAL Bali Resort 5*
Number of rooms: 417
Official Description (provided by the hotel):
Blessed by an endless stretch of white sand beach overlooking the tranquil waters of Jimbaran Bay, InterContinental Bali Resort features 417 guest rooms in three unique levels of accommodation. The property embraces a 14 hectare tropical landscape that is a blend of indigenous flora, gentle waterways and stone statues reflecting the island’s artistic heritage. There are six swimming pools, Planet Trekkers children’s resort, a fitness centre and plenty of recreational activities to keep guests occupied throughout the day. Spa Uluwatu is a dedicated healing and beauty facility for individual sessions, while the exclusive Villa Retreats promises indulging spa packages for couples. A superb choice of restaurant venues makes every dining experience an adventure in culinary excellence. ... more   less 
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Also Known As:
Intercontinental Bali Hotel Jimbaran
Intercontinental Hotel Bali
Intercontinental Hotel Jimbaran
Bali Intercontinental
INTERCONTINENTAL Bali Resort Jimbaran

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