We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Between Heaven and Earth” 5 of 5 bubbles
Review of INTERCONTINENTAL Bali Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
INTERCONTINENTAL Bali Resort
Ranked #8 of 55 Hotels in Jimbaran
Certificate of Excellence
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Between Heaven and Earth”
5 of 5 bubbles Reviewed May 24, 2013

It was our pleasure to be guests in Bali Club Intercontinental. This last stay, after so many, truly a memorable one.

A very personal welcome by the general and resort manager. They have given us, from the very first day of our stay, the feeling to be home away from home.

The high standard of service from the whole of Club and F&B staff, not forgetting the cleanness in the room by the Housekeeping team. It was pure enjoyment, and for the first time, they actually exceeded our expectations. Due to the fresh, energetic and unique hospitality concept, to treat the guests as Royals. Personally overseen, even the details, by all the staff, who are a unique Gem for this hotel.

One is given a personalised service, throughout the beautiful resort with its, out of this world, beach and garden. Not to forget the exclusive Sunset beach bar. We enjoyed our daily lunch at Jimbaran Gardens Restaurant, one of the very best we experienced . Valued special attention from all the staff serving us. Specially too the pool Bar staff.

For the exquisite dishes we were served a special thanks to the kitchen staff and the Chefs. They cooked for us personally for two weeks. Service out of this world.

Unparalleled to any other Hotels we were spoilt in the two other restaurants . Bella Cucina where we celebrated with the staff and the unique chef, the sophistication of very fine dining.

KO restaurant with its one and only Teppanyaki , served and cooked with a lively performance. Not to forget the beach boys doing a daily service on us. All the spa ladies ,very professionally looking after our well-being.

Taman Gita restaurant for breakfast , with its extensive buffet made always our day. To sum up our stay in short WOW.

And on top of this Highlighting there was the daily service of the Concierge and of course the Guests Relation Manageress.

It was totally a stay between Heaven and Earth

Thank You





--------------------------------------------------------------------------------

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jan_leniewski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortManagerICBali, Manager at INTERCONTINENTAL Bali Resort, responded to this review, June 2, 2013
Dear Mr. & Mrs. Leniewski,

Thank you for yet another visit to our Resort.
It was an absolute pleasure to meet you both and we do look very much forward to having you back in the very near future. All your wonderful comments will be shared with our team and we highly appreciate you taking the time to write such detailed and complimentary comments.

See you soon again!

Yours sincerely,
Christian Madsen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,601 reviews from our community

Traveler rating
    2,424
    867
    196
    67
    47
See reviews for
1,064
1,675
114
114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (596)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

The Intercontinental Bali Resort is an excellent choice in Bali, plus we got the room under Employee Rate of my BF so its 75% off!!!

Its 15-20minutes drive from Airport. The grounds are impressive, and very well maintained. And the hotel area it self is very big. The pool area is very fascinating because of its local inspired theme. Breakfast is very good with plenty of tasteful choices at Taman Gita Restaurant. Room Service is fast. But the rooms are too far from the reception area around 4-5 minutes walk since we are in room 2420.

All in all, we were so glad that we chose the Intercontinental at Jimbaran Bay and we could not have had a better summer getaway.

Room Tip: Ask for a room near the reception area since IC is very big. =)
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chriszy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortManagerICBali, Manager at INTERCONTINENTAL Bali Resort, responded to this review, May 26, 2013
Dear Chriszy B,

Thank you for sharing your recent stay with us on TripAdvisor. We are delighted to know that you enjoyed your stay in our hotel and found the facilities and services up to your expectation.
For more details of our local themes, Concierge team will be more than happy to assist you for the Balinese touchy tour throughout the resort for your forthcoming stay.

Hopefully you will give us the opportunity to welcome you and your boyfriend back soon perhaps as honeymooners.

Warmest regards,

Christian Madsen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

The Intercontinental Bali Resort is an excellent choice in Bali. The grounds are impressive, vast and very well maintained. You never have the impression of sharing the resort with so many clients. There are two big pools for all clients and one for the guests of the Intercontinental Club. Coffee, tea and juices are complimentary in the Singaraja aisle for all the clients staying in Singaraja suits. Breakfast is very good with plenty of tasteful choices. There are many options for lunch and dinner but they are exaggeratedly pricy given the quality and choice of food and compared to other restaurants close-by and in other parts of Bali (sometimes even twice the price you would pay outside the resort). There are many options however available outside and in short walking distance from the resort: the many small sea food restaurants on the beach and an amazing restaurant on the same street of the resort called Balique, which I would recommend to anyone). Another disappointing aspect was that the kids club is not free (except for the members of the Intercontinental Club). One of the reason we chose the resort was because he had a kids club. The cost is not reasonable, in particular when a kid wants to stay few hours, and the proposed activities were not really special, except the fishing one. I would really encourage the hotel to make the kids club free like in many other resorts. The room was very nice and spacious (we had the duplex). A large selection of vanities in the bathroom, nice towels. The room furniture and the wood floor were a little tired. Globally it was a very nice experience and I would recommend the Intercontinental to anyone wanting to stay in Jimbaran.

Room Tip: The Singaraja suits
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank susiniaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortManagerICBali, Manager at INTERCONTINENTAL Bali Resort, responded to this review, May 26, 2013
Dear Susiniaf,

Thank you so much for your review, it was a pleasure reading your post and the excellent descriptions you gave about the hotel.

With regards to the pricing, we fully appreciate your comments and we do constantly review our
"value for money" level plus our price competitive market so we're in line with other similar establishments.
We do pride ourselves on serving high quality and safe food, using imported product and this does unfortunately also come at a price here. But still value for money so thank you once again for your honest feedback and we all are looking forward to welcoming you and family back among us soon.

With best regards,

Christian Madsen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed May 16, 2013

we paid upfront for a room and breakfast package. We had budgeted well for the holiday, and when we went to withdraw money from an atm were told no funds...weird...asked hotel, they said, even though we had told them we would pay on checkout, that they had blocked the room price, and an additional 400 Australian dollars for extras! ridiculous! We told them we never planned on charging to the room, and those 400 extra dollars were required for activities. nope. they did not release funds in time, and as an added stuff you, charged us an additional 300 dollars for nothing! way to make my partner cry intercontinental! we checked with reception again, and after consulting our bank, were told that if the hotel emailed our bank the funds could be released. nope. hotel said it was not their 'policy' to release funds without first consulting their bank! we had 2000 of funds in the bank, with none available due to intercontinental messing around. do not stay!! Staff explaining payment methods were also very confusing and troublesome.

Angry Aussies

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank BeetrootHero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at INTERCONTINENTAL Bali Resort, responded to this review, May 31, 2013
Dear j n,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
2 reviews
5 of 5 bubbles Reviewed May 15, 2013

Thinking to splurge a little for our honeymoon we stayed 7 nights at the Intercontinental. The photos could not do it justice, it was so perfect. The staff and concierge were courteous and hard working. I read a feature article in the Sydney Morning Herald travel section once focussed entirely on the Intercontinental and it was described as a paradise, that you would struggle to leave. They did not exaggerate.

It was a struggle to leave the hotel grounds. However, when we did it was well worth it. About 2 minutes walk south are some of the Jimbaran Bay Seafood Restaurants and there are more about 15-20 minutes walk north on the beach. We also hired a driver (see other reviews) and we were conveniently located to Padang Padang Beach where they filmed Eat Pray Love and Uluwatu for Kecak dances and monkeys all in one.

All in all, we were so glad that we chose the Intercontinental at Jimbaran Bay and we could not have had a better honeymoon.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CK02032013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 15, 2013

We stayed in a club duplex room as we had arranged for my elderly mother to come over and stay with us. Initially felt a little dissapointed as the room does need a "spruce up" but there was plenty of room with a nice balcony and large bed upstairs in the loft. Mums bed down stairs was comfotable. The club area pool is beautiful and the inclusions- afternoon tea, evening drinks and breakfast were all excellent.I loved listening to the piano player in the afternoons while snacking and drinking their lovely iced coffees. My sisters children used the kids club and we were all impressed. We spent most of our time in the hotel grounds with just short walks outside for laundry and massages, didnt feel the need for any extras (meals) other than what was already included. Thankyou for arranging mums escort through the airport and to the hotel which was flawless and also to the man who helped my husband with medication and transfers to the airport . Overall a lovely property, great value in club rooms and exceptional staff. We will definately stay here again.

Room Tip: club room overlooking the club pool
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank molly_p62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortManagerICBali, Manager at INTERCONTINENTAL Bali Resort, responded to this review, May 26, 2013
Dear Molly_p62,

Thank you for your review of InterContinental Bali Resort, we are glad to hear that you and family enjoyed your stay at our Club rooms inclusive the Club Privileges.

I will share your feedback with all our team members and the Club team in particular, they do take high pride in trying to help with any requests for our guest here.

Thank you again and we look forward to welcoming you again at InterContinental Bali Resort.

With best regards,

Christian Madsen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth Western Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 13, 2013

My wife surprised me just recently for my birthday and took me to Bali and we stayed in this beautiful Hotel. As ambassador member we checked into Club room and had experience of our life time at Club Lounge. WOW what can I say but "perfect" in all areas of service (attention to detail) breakfast (al a carte) and afternoon drinks and food. White table cloths beautiful old world surrounds overlooking the beautiful manicured gardens. I cant speak highly enough of the staff and managment of this hotel especially the Club. do yourself a favour and pay extra and upgrade to Club when you check in.

My wife and I travel a lot and this has to be one of best hotels we have stayed in IHG group. As other people have stated the grounds are large but well maintained and stunning. Especially with the different types of pools and use of water falls. I recommend this hotel to everyone including families. But if you want to spoil your partner or wife/husband and want romantic holiday getaway. Then please book into here and upgrade yourself to Club level as you both deserve true 5 star service they provide you want be disappointed.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RomanticGuy59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResortManagerICBali, Manager at INTERCONTINENTAL Bali Resort, responded to this review, May 26, 2013
Dear Romanticguy59,

Thank you for staying with us at InterContinental Bali Resort and for taking the time to share your feedback on TripAdvisor.
It was a great pleasure to read your overall positive post and we are delighted that you have enjoyed your stay with us and your experience in Bali.

We are glad to hear that you enjoyed the tranquility and design of our property's landscaping and grounds. The club room inclusive all the benefits we are also very proud of the unique " experience" and we honored you rate us as one of the best!

Once again, please let us express our gratitude and appreciation for your recommendation of InterContinental Bali Resort and we all are looking forward to welcoming you and your spouse back soon.

With best regards,

Christian Madsen
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jimbaran hotels
0.2 mi away
Le Meridien Bali Jimbaran
Le Meridien Bali Jimbaran
#15 of 55 in Jimbaran
4.0 of 5 bubbles 961 reviews
2.1 mi away
RIMBA Jimbaran BALI by AYANA
0.5 mi away
Kayumanis Jimbaran Private Estate & Spa
Show Prices
Show Prices
Show Prices
2.0 mi away
AYANA Resort and Spa
AYANA Resort and Spa
#13 of 55 in Jimbaran
4.5 of 5 bubbles 3,340 reviews
0.6 mi away
Jamahal Private Resort & SPA
0.6 mi away
Four Seasons Resort Bali at Jimbaran Bay
Show Prices
Show Prices
Show Prices

Been to INTERCONTINENTAL Bali Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about INTERCONTINENTAL Bali Resort

Property: INTERCONTINENTAL Bali Resort
Address: Jl. Uluwatu 45, Jimbaran 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Jimbaran
#3 Family Hotel in Jimbaran
#5 Romantic Hotel in Jimbaran
#6 Top resorts Hotel in Jimbaran
#6 Spa Hotel in Jimbaran
#7 On the Beach Hotel in Jimbaran
#8 Luxury Hotel in Jimbaran
Price Range (Based on Average Rates): $$
Hotel Class:5 star — INTERCONTINENTAL Bali Resort 5*
Number of rooms: 418
Official Description (provided by the hotel):
Blessed by an endless stretch of white sand beach overlooking the tranquil waters of Jimbaran Bay, InterContinental Bali Resort features 417 guest rooms in three unique levels of accommodation. The property embraces a 14 hectare tropical landscape that is a blend of indigenous flora, gentle waterways and stone statues reflecting the island’s artistic heritage. There are six swimming pools, Planet Trekkers children’s resort, a fitness centre and plenty of recreational activities to keep guests occupied throughout the day. Spa Uluwatu is a dedicated healing and beauty facility for individual sessions, while the exclusive Villa Retreats promises indulging spa packages for couples. A superb choice of restaurant venues makes every dining experience an adventure in culinary excellence. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your INTERCONTINENTAL Bali Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Bali Hotel Jimbaran
Intercontinental Hotel Bali
Intercontinental Hotel Jimbaran
Bali Intercontinental
INTERCONTINENTAL Bali Resort Jimbaran

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing