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“Good service and spacious suite”

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DenBukit Residence and Suite
Ranked #55 of 119 Specialty Lodging in Jimbaran
Reviewed May 1, 2013

Pros - We were upgraded to a two-storey suite because it was our anniversary. Waiting for us in the room were fresh coconuts, fruits and cookies. Housekeeping cleaned the entire place everyday and did turn down service in the evenings. Free airport transfers were included and the hotel has free shuttle service to Kuta, Nusa Dua and around Jimbaran. Service provided by the reservation and reception staff were prompt and always with a smile. We had late check out till 5pm for free.

Cons - Service during breakfast was quite slow. We found some ants and tiny cockroaches in the room. It didn't really bother us but it may to others. Location is a little secluded. Some taxi drivers may not know where it is (just tell them it's close to McDonald's and KFC in Jimbaran). Don't expect a sea view.

Bali is undergoing major road works this year so expect traffic jams from Jimbaran to Denpasar. A trip from the hotel to Sukawati took us 2 hours instead of 1 hour.

  • Stayed: April 2013, traveled with friends
    • Value
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1  Thank dancing-baker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIO_Infriya_Yuana, Reservation & E-Commerce Officer at DenBukit Residence and Suite, responded to this reviewResponded August 22, 2013

Dear dancing-baker, Kuala Lumpur, Malaysia.

Firstly, We would like to thank you for choosing to stay at DenBukit Residence & suites, and also for your nice reviews about our hotel.

we are glad to hear that your overall stay with us was enjoyable. Your constructive feedback is much appreciated. We are trying to improve our service for our guess satisfaction, We will review the breakfast selection and service with our teams to address the issues and make improvement in these areas.

we had just open our new rooftop restaurant, where the daily breakfast being served for all our guess starting this month.

We are looking forward to hear from you again next time you go to Bali, as It is really a great pleasure for us to be at your service and we wish you will turn the moments of your stay into unforgettable memories.


Best Regards

Rio Infriya Yuana
Reservation & E-Commerce Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 - 51 of 75 reviews

Reviewed April 27, 2013 via mobile

Perfect if you are looking for a peaceful place to stay when you arrive or about to leave Denpasar. Good location if you have a car or use a taxi, about 15 minutes away from Jimbaran beach. Taking a taxi is easy and cheap. The free shuttle to the airport upon reservation is a bonus. The larger suites are great for a family or small group with dinning area. There is a supermarket 5 minutes away. The rooms are clean & comfortable. Decoration is nicer in the small suites. The staff is so sweet and helpful that you forget the slow service in the restaurant. Breakfast is good but I recommend going out for other meals. The portions are small for the price. Nice swimming pool and roof terrasse! You can get pampered at the Romansa Salon & Spa located 5 minutes away by car or a 15 minute walk.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank Florence D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIO_Infriya_Yuana, Reservation & E-Commerce Officer at DenBukit Residence and Suite, responded to this reviewResponded August 22, 2013

Dear Florence D

Firstly, We would like to thank you for choosing to stay at DenBukit Residence & suites, and also for your nice reviews about our hotel.

we are glad to hear that your overall stay with us was enjoyable. Your constructive feedback is much appreciated. We are trying to improve our service for our guess satisfaction, We will review the breakfast selection and service with our teams to address the issues and make improvement in these areas.

we had just open our new rooftop restaurant, where the daily breakfast being served for all our guess starting this month.

We are looking forward to hear from you again next time you go to Bali, as It is really a great pleasure for us to be at your service and we wish you will turn the moments of your stay into unforgettable memories.


Best Regards

Rio Infriya Yuana
Reservation & E-Commerce Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2013

the residences was GREAT!! they build it like a house, have living room, dining room, kitchen, maid room and also have guest room.. pool was ok, but the view was not so good. i went with all colleagues from company to have an event at bali.. so we took one residences for the 8 of us.. fit it all...

  • Stayed: August 2012, traveled on business
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Thank InlyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIO_Infriya_Yuana, Reservation & E-Commerce Officer at DenBukit Residence and Suite, responded to this reviewResponded August 22, 2013

Dear InlyF, Jakarta, Indonesia.

Firstly, We would like to thank you for choosing to stay at DenBukit Residence & suites, and also for your nice reviews about our hotel.

we are glad to hear that your overall stay with us was enjoyable. Your constructive feedback is much appreciated. We are trying to improve our service for our guess satisfaction.

we had just open our new rooftop restaurant, where the daily breakfast being served for all our guess starting this month.

We are looking forward to hear from you again next time you go to Bali, as It is really a great pleasure for us to be at your service and we wish you will turn the moments of your stay into unforgettable memories.


Best Regards

Rio Infriya Yuana
Reservation & E-Commerce Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

Booked the trip with groupon at 4D3N for SGD299. Initally was quite worried when I saw the bad review but now I am really glad that we booked it. We reached the hotel around 8pm and the staff were already there to greet us. Before we can finish our welcome drink, the room key was given to us. Hotel is located in a residence area off the main road and tourist attractions. But this is not a problem for us as we hired our own guide with car to bring us around in the day. As the occupancy rate was not high the peiod that we stayed, the staff gave us a menu and informed us that we can choose to have our breakfast sent to our room at our chosen time. Alternately, we can choose to come down to the lobby and restuarant for breakfast before 11am. The first day we overslept and the staff actually took the initiative to call us in our room to ask if we want breakfast as breakfast time is nearly over. I think this is something we will not get frm big hotels with high occupany. Also, when we return by taxi late at night, the moment the car was driven iinto the hotel, their staff will come and greet us with our room keys.

We booked the executive suite which is two storey high. In the ground floor, there is fridge ,TV,sofa and DVD player in the living area plus. a dining area and a small kitchen. Upstairs there are two bedrooms with their own bathroom. There is a small interconnecting hall at the back of our rooms and a door that leads to the balcony. the balcony is small but equiped with sofa and table. Good for chilling out at night.

One the last night we decided to use the small pool behind the lobby. The staff agreed to let us use it even though it is already past 12 midnight. They immediately switched on the lights at the pool and pool bar. We asked if we could use some glasses and bottle opener as we bought some drinks and tibits. They told us that we can use the pool bar's equipments. They even prepared the pool towels for us to use. All the while, the two of them never show us unhappy faces even though we gave them extra jobs int he middle of the night. We had the time fo our lives playing bartender an enjoying our drinks. It is a small pool with no seaview, but I think we enjoyed ourselves very very much.

In all , It was a good stay. But not for people with no transport as the area is quited secluded.. Even some of the local taxi drivers do not know it. We had alot of problem the first night after clubbing and taking taxi back. The trick is to tell them the area instead of the hotel name. As hotel is very new, not many people knows it. But once you can tell the taxi driver the area and where it is near, you will have no problem.

Room Tip: There are two types of rooms. The executive suite is two storey and very spacious. The other type i...
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  • Stayed: September 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Thank Jerbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIO_Infriya_Yuana, Reservation & E-Commerce Officer at DenBukit Residence and Suite, responded to this reviewResponded August 22, 2013

Dear Jerbaby, Singapore.

Firstly, We would like to thank you for choosing to stay at DenBukit Residence & suites, and also for your nice reviews about our hotel.

we are glad to hear that your overall stay with us was enjoyable. Your constructive feedback is much appreciated. We are trying to improve our service for our guess satisfaction.

We are looking forward to hear from you again next time you go to Bali, as It is really a great pleasure for us to be at your service and we wish you will turn the moments of your stay into unforgettable memories.


Best Regards

Rio Infriya Yuana
Reservation & E-Commerce Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2012

I booked this place as sort of an ending to my wonderful time in Bali as I also wanted to go to Balangan Beach. First of all the place was so hard to find the taxi driver even had a hard time. I booked with Expedia to get the "Deluxe Suite" only to find that this doesnt exist and I got a normal double room yet paid for more.

It said in the advertisement that its next to the beach...errr nope. You cant even walk there. The villas are in an industrial area and literally just put there for the sake of people sleeping there. Guests are being driven to either Kuta or Jimbaran but have to drive back with a taxi cause ...again...there is nothing near those Villas.

Furthermore it said that wifi was available? Well it depends if you are one of those lucky people to get a room that just about reaches a signal when you go really near the window.

I complained about it not being near Balangan and the advertisment and then they drove me there.

All in all a total waste of money, not the paradise you can find elsewhere in Bali and just not worth it.

Room Tip: close to reception
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  • Stayed: August 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank PiaSurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIO_Infriya_Yuana, Reservation & E-Commerce Officer at DenBukit Residence and Suite, responded to this reviewResponded August 22, 2013

Dear PiaSurf, Singapore.

Firstly, We would like to thank you for choosing to stay at DenBukit Residence & suites, and also for taking your time to write reviews about our hotel.

We refer to your feedback and at the outset, would like to apologise for the poor follow-up on our part. Your constructive feedback is much appreciated. We are trying to improve our service for our guess satisfaction.

We have provided our location on google map, so that all of the guest that would like to make any reservation could know where our location is, should you forgot to have a check on it, we are apologize that you are misunderstood with the location.

And we also provide free one way shuttle service for all guest that needs to go to Kuta / Nusa Dua / Jimbaran / GWK on request.

we hope the above suits you, and should you have any more question, please do not hesitate to contact us.

Best Regards

Rio Infriya Yuana
Reservation & E-Commerce Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2017
Google Translation

Room Tip: Выбирать лучше второй этаж -там красивый вид с балкона.
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  • Stayed: February 2017, traveled with family
    • Value
    • Location
    • Service
Thank NastySol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2017 via mobile
Google Translation

Stayed: June 2017, traveled with family
Thank Esther R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DenBukit Residence and Suite

Address: Jalan Wisma Udayana, Jimbaran 80361, Indonesia
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #55 of 119 Specialty Lodging in Jimbaran
Price Range: $20 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DenBukit Residence and Suite 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
DenBukit Residence And Suite Bali/Jimbaran

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