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Reviewed January 3, 2017

This has been my second time at the Longhouse. And as had been the first, this was most relaxing. The staff was quite attentive and even anticipated our needs: from the schedule we kept, the needs of the children (we had two toddlers), to the kinds of food we asked them to prepare for breakfast and for two dinners. The rooms were cleaned daily, towels replaced, beds made as if "invisible elves" were at work. The food selection was varied enough for us and because not everyone particularly loved spicy food, the chefs took time to ask our preferences, and made clear that some dishes were inevitably on the spicy side. That made our lives easier. Though quite removed from the city center, having a vehicle and driver to help us go wherever we needed to was helpful. The mountain air was relaxing and serene, especially during the new year's eve fireworks and revelry. The driver who accompanied us to our every destination pointed out historical information when necessary. Having the pool by the living room made it easier for the entire family to stay together and hang out, together with the toddlers and the teens. Over-all an excellent experience! Looking forward to a third visit!

Room tip: Specify the number of individuals staying in the room. The suites are very private.
Date of stay: December 2016
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank AinaAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
l1nda1, Owner at The Longhouse, Jimbaran-Bali, responded to this reviewResponded January 6, 2017

Dear AinaAl,
It was lovely to have you back for a second visit with your family. We are so glad that everyone found the stay relaxing and that everyone from the toddlers to the grandparents had a great time! It really was a pleasure having all of you as our guests and we look forward to your third visit. Thank you so much for sharing your experience on Trip Advisor. Hope to see you soon!
Warmly,
Linda

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Reviewed November 20, 2016

Just returned from a second wonderful week this year at The Longhouse with a group of bridge ladies, first one being in February. The Longhouse staff and Linda, the owner, could not have done more to make our visit any more comfortable and enjoyable! They are just superb!!
From procuring three bridge tables, serving us excellent meals and even better Margaritas, they are the epitome of helpfulness, cheerfulness and kindness! We will be back and Thank You to you all!!

Room tip: All rooms are comfortable and beautifully furnished.
Date of stay: November 2016
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank JennieN235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
l1nda1, Owner at The Longhouse, Jimbaran-Bali, responded to this reviewResponded November 21, 2016

Dear Jennie N
Thank you so much for returning with your wonderful group of ladies. It was a treat for us to see all of you once again and truly our pleasure to do all we could to make sure you have a fantastic time. Thank you all for
coming once again and for taking the trouble to review us on Trip Advisor. We will be shuffling the cards and chilling the Margaritas in anticipation of your return!
Warmly,
Linda

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Reviewed October 30, 2016 via mobile

the place wasn't as clean and chic as the photos portrayed them to be. Insects and bugs were unavoidable because we are surrounded by lush greenery.

Security could be tighter though. Theres a small passageway on the second floor garden that will lead to goodness knows where but definitely out of the longhouse boundary. Not safe for kids.

There was also one morning when we woke up early to find there wasnt any one around the premise and also no water supply.

Two occasions we heard like dogs growling but couldnt find the source. Movie room was definitely stuffy and damp. We didnt spend much time there. Most of the time was spent at the dining and lounge area in front of the pool.

Gym and spa room were dark and weird. Could tell hardly anyone goes there. We brought the hulahoops and gym balls up instead of staying there.

Food was edible. Nothing extraordinary or bad. The chef did try his best to adapt to our taste. Thumbs up there. We had a last minute birthday surprise and they kindly assisted us in buying a birthday cake :)

The staff kindly made sure we were okay before retiring for the night. That was thoughtful. Dont know where the security was tho.

For those particular about security or perimeter, give this place a miss. Other than that, its okay for a place to stay but not spend days without leaving the house.

Date of stay: March 2016
Trip type: Traveled with family
2  Thank denisemaryanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
l1nda1, Owner at The Longhouse, Jimbaran-Bali, responded to this reviewResponded November 4, 2016

Dear Denisemaryanna,

We remember your family coming last March and the lovely little girl who enjoyed her birthday with us. As you mention in your review, you stayed with us 7 months ago. In fact, we have some nice photos of the party that we offered to share with you. We are glad that everyone enjoyed the party and the cake. Thank you for mentioning it. Our staff went all out to be sure it was a memorable birthday celebration.

Indeed we are surrounded by lush greenery. For most people this is a positive comment and a big plus, but for people who prefer enjoying nature in air-conditioned comfort, we agree, the Longhouse is probably not the villa for you. Certainly our staff works hard cleaning the villa to keep insects out of the villa but if you are fearful of insects, then our open air villa is not your best option. Our bedrooms are airconditioned and can be totally enclosed.

Our villa attendants working hours are from 7 or 7:30am (depending on your breakfast time) until you dismiss them in the evening. In fact, they will come on duty earlier if requested, say for breakfast before an early flight. At all other times we have 2 security guards who are normally stationed outside at the gate but patrol the premises at intervals throughout the night. If you awoke early, you can rest assured that our security guards were on duty before the staff arrived. We would have been happy to have an early breakfast for you if you had only asked.

With respect to "small passageway on the second floor garden that will lead to goodness knows where" if you were concerned, you should have asked the staff at the time. They would have been happy to tell you. There is a stairway going up to the Longhouse temple and then to our 2 extension room which are available for rental to guests who need more space. These are integrated into the Longhouse grounds and are certainly no security risk. There is a second set of stairs going into the lower garden. Down here we have fruit trees and other plants, but it is difficult to access by guests. The villa itself is in a gated community with 24 hour security and we have our own security guards on top of that. I am so sorry that you were concerned unnecessarily. We wish you would have expressed your concerns at the time so that we could have allayed your fears.

For many of our guests, our food is a highlight and, as you pointed out, our chefs work hard to adjust to our guests taste. I am sorry that somehow our chefs were not able to please you.

Additionally, our spa room and children's play area are well used. Photos can be seen on our trip advisor page, so people can view themselves and make up their own minds.

We are very sorry that although we did our best to please you, you remain unhappy. We are grateful that most of our guests leave with warm memories of the Longhouse and fond wishes for our staff. We are sorry you are not among them.

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Reviewed October 29, 2016

We had the most beautiful wedding at the Longhouse with 30 guests. This villa is perfectly set up with our ceremony in the garden followed by our reception on the deck with the most breathtaking view.
The staff was amazing. Ruddy was very welcoming and accommodating. Gedei and Hepy were attentive and quick to our needs. The chefs cooked up the most delicious meals. Everyone was genuinely friendly and went far and beyond what we had expected. We felt right at home the moment we walked in.
Thank you Linda

Date of stay: October 2016
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank JontasW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
l1nda1, Owner at The Longhouse, Jimbaran-Bali, responded to this reviewResponded October 31, 2016

Dear Jontas W,
Thank you so much for taking the time to review your stay at The Longhouse.You must be so busy now beginning your new life together, We are so honoured that you chose The Longhouse as the venue for your beautiful wedding and we are happy that we lived up to your expectations and you were able to have your dream wedding with us! We all wish you much love and happiness as you start this exciting new chapter in your lives!
Warmly,
Linda

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Reviewed October 6, 2016

6 bedrooms. Its in Jimbaran so about 30-40mins to Seminyak. Very nice and chill vibe with balinese decor. Not the best villa if you want to party, maybe more for families or relaxing. We partied anyway in the entertainment room, but its more suited for the morning after chilling at the infinity pool.

Date of stay: September 2016
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank Rlct1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
l1nda1, Owner at The Longhouse, Jimbaran-Bali, responded to this reviewResponded October 22, 2016

Dear Rict1986,
Thanks so much for writing a review of your stay. We really appreciate the time and trouble you took.
We are so happy that you liked The Longhouse atmosphere. You are correct that we are a great place for family gatherings. But we organize lots of parties at The Longhouse as well including weddings, birthdays, anniversaries....
Jimbaran has more and more to offer in terms of restaurants and entertainment, so why get caught in the traffic jams in Seminyak when you can have fun nearby?
We are so glad that you enjoyed your stay!
Warm regards,
Linda

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