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Reviewed January 5, 2020 via mobile

After spending 6 nights in busy Seminyak we had booked a room at Mara River and booked the Safari lodge, and we were glad we did. We stayed in a family room, which consisted of 2 bedroom, 2 bathroom a mini kitchenette, living room and balcony. Although not modern, the room was still clean. The bathroom were and outdoor style with and window which we quite liked as it was something different. The balcony had view of the safari animals. We also we see the animals straight from the bed. It was so relaxing and calming to sit and watch the animals.

The air conditioning in the master bedroom was working quite well. After sending out the technician and still not being satisfied, the lovely Fernando from reception organised for us to move rooms conveniently next door as it was late at night and we had already unpacked, he allowed us to keep our bags in the original room and sleep in the new room with the air conditioning working. This was much appreciated!

We got to enjoy having breakfast and dinner with the lions and an elephant ride to breakfast. We done the night safari which was an unforgettable experience seeing all the animals, being able to feed them and have the tigers crawl over the cage. We also done the day safari which was at fantastic experience in air conditioned bus.

Overall we are glad we had booked to stay at Mara River after an exhausting week in busy Seminyak, it was perfect to sit and unwind and listen to the animals.

Date of stay: December 2019
Trip type: Traveled with family
1  Thank Amanda451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2019

Awesome place, animals well looked after, tours were great, food fantastic, thoroughly recommend. Plenty of space to walk around the grounds and get up close and personal with the animals. Tiger compound was great. Staff were excellent, really helpful and polite. Ammenties always clean, informative guides, night time feeding tour was exceptional.

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
1  Thank grantwe2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2019

this is a very well set up resort and well run, to wake up to the lions roaring, feeding the zebra's from the balcony, extra carrots on request, good for couples, family's, the restaurant had a good selection of food and reasonably priced, breakfast well catered for, staff all very efficient, helpful and friendly, the park tour great, can't wait for the marine park to open we will be back.

Date of stay: November 2019
1  Thank babiesquuensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2019 via mobile

Just had the most amazing one night stay at Mara River Lodge! Our ground floor Swala room was just gorgeous with a lovely balcony directly facing the giraffe and zebras. It was truly amazing to just sit and gaze for hours!!

Included in our stay was entrance to the Safari Park, all the shows and the Safari tour. Not a big fan of captured animals but the Safari Park is completely the opposite! They have breeding programs, no enclosures for the animals as they roam free and you can see that they are loved and well cared for in their natural habitat.

The pool is lovely and there’s nothing more incredible than swimming whilst watching the rhinos and zebras roaming around.

Dinner at Tsavo Restaurant was just mind blowing!!! Apparently lions are more active at night so we were enthralled from the moment we sat down until we left. Nova, our waiter was charming, friendly and knowledgeable and the food was delicious! The whole experience was truly incredible and I can highly recommend it! Totally loved it

Date of stay: December 2019
Trip type: Traveled with family
1  Thank tamaraline3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manajer at Mara River Safari Lodge, responded to this reviewResponded December 15, 2019

Dear Tamaraline3

Warmest Greetings from Mara River Safari Lodge,,,

Thank you for your though to us and you were happy stayed at our place, a highest appreciation for us, everything you find is amazing and makes your holiday full of impressions and fun, on behalf of management and staff once again we are very happy to hear your enjoyable in our place , hope we can always being forward provide the best for our guests who's stay with us at Mara River Safari Lodge at Bali Safari & Marine Park

We look forward to welcoming you back with your relatives, family and neighbors at the Mara River Safari Lodge

Best Regards

Made Suesnawa
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2019

We paid for 2 nights but checked out after 1 night, couldn’t wait to get away.

The place is FILTHY with Lizards, Cockroaches, flies and bugs crawling everywhere including the restaurant tables. The whole place is in absolute disrepair needing an extensive renovation.
There is no cleanliness in sight or anything nice apart from the animals. No animal welfare either with guide urging people to have fun and make a lot of noise during an open night safari tour in cage which would be bad for the animals.

The staff were amazing and very understanding and accommodating, we actually felt terrible for the conditions they work in as the management doesn’t seem to care. So many guests were complaining about the bugs flying and falling into their food plates, it was quite a shocking experience.

Not recommended for families with kids or anyone who likes clean and peaceful places.

Date of stay: December 2019
Trip type: Traveled with family
Thank Ricky_NZ-B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manajer at Mara River Safari Lodge, responded to this reviewResponded December 13, 2019


Dear Ricky Baath

Greetings from Mara River Safari Lodge,,

Thank you for all the input and corrections to our place, all of it is very valuable for us going forward to improve all aspects, we have carried out fumigation every week. We realize that our condition is that there is an open forest and we have nature conservation, we are more concerned with maintaining the balance of nature. but once again we will continue to move forward to continue to make improvements in all lines

glad to be able to serve you at Mara River Safari Lodge, hopefully there is another opportunity to serve you at Mara River Safari Lodge with a different atmosphere

greetings from us from Mara River Safari Lodge at Bali Safari

Sincerely Yours

Made Suesnawa
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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