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Mara River Safari Lodge
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Reviews (615)
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All reviewsfeed the animalstsavo restaurantwater parkelephant rideunique experiencebali agung showswim up barafrican thememarine parkfamily roomlions and tigersuma restaurantbbq dinnerfree photowatching the animalstwo nightsfun zone
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Reviewed October 22, 2013

We booked a family Safari Adventure in a Kifaru 2 bedroom room. Wow! The rooms were clean and spacious. The package was great allowing us to enjoy the night Safari, visit all the shows, eat in the Tsavo Restaurant for breakfast and see all the amzing animals! What a treat to relax in the pool and watch the zebas and the rhinos. This is a fabulous place to visit! My only tip is to bring some snacks for the kids. Once the zoo is closed there is only one option to eat and the food choices are limited.
We would definitely visit again !

  • Stayed: September 2013, traveled with family
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4  Thank reg4943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRSL HOTEL M, General Manager at Mara River Safari Lodge, responded to this reviewResponded October 26, 2013

Dear Reg4943

Thank you very much for your patronage at the Mara River Safari Lodge, Gianyar – Bali. It is through valuable feedback such as yours that we are able to continuously improve our standards.

We are more than glad to learn that you found our products and services to meet your expectations during your recent visit .

It is our priviledge to be of service to you and we are looking forward to welcoming you back to the Mara River Safari Lodge, Gianyar – Bali in the future

Best Regards,

Muhamad Arief Rahman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

I stayed with 2 young babies and enjoyed stay with lots of animals. Hotel is good especially family who have young children because it is good experiences to them to see animals in room, restaurant and anywhere. However, hotel reception made us very uncomfortable memories. When I checked in I had to stay at reception more than 10 minutes to get my room number and the other 10 minutes to get an answer of my query. Their attention was always to other topics like phone call and guide from group tour teams. One worst thing is they charged deposit to my credit account even I paid all expenses when I checked out. I'm waiting for their response till now. If they can provide average hotel services with professionalism, it will be more popular hotel.

Room Tip: ground floor is better than 2nd floor
  • Stayed: September 2013, traveled with family
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Thank Ryan_Kang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRSL HOTEL M, General Manager at Mara River Safari Lodge, responded to this reviewResponded October 26, 2013

Dear Mr Ryan Kang,

First and foremost I would like to thank you very much for your patronage at Mara River Safari Lodge, Gianyar. It is through valuable feedback such as yours that we are able to continuously improve our service standards.

I am dissapointed to hear that our Guest service did not meet your expectations during your recent stay. I have instantly addressed matter of your concern with my team and Management and corrective action has been taken to avoid the reoccurrence of similar incident in the future.

Please do let me know in case that I can be of any assistance to you and I do hope that we will be able to welcome you back at Mara River Safari Lodge in the near future.

Thanks and regards,

Muhamad Arief Rahman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

Our family of 2 adults and 2 kids have stayed here twice now, for 2 nights at the end of our Bali adventures. After the hustle and bustle of Kuta is was so nice to end it with some relaxation at the Safari Park. The rooms are spacious and clean with fantastic views. You can do as much or as little as liked. The pool overlooking the zebras and rhinos was so relaxing and the night safari is a must. Have recommended this to a few of our friends who have also since done the same and also loved it.

Room Tip: We stayed in a 2 bedroom villa which had 2 bathrooms. Was perfect for our family.
  • Stayed: October 2013, traveled with family
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Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRSL HOTEL M, General Manager at Mara River Safari Lodge, responded to this reviewResponded October 26, 2013

Dear Michelle B,

Thank you very much for your patronage at the Mara River Safari Lodge, Gianyar – Bali. It is through valuable feedback such as yours that we are able to continuously improve our standards.

We are more than glad to learn that you found our products and services to meet your expectations during your recent visit .

It is our priviledge to be of service to you and we are looking forward to welcoming you back to the Mara River Safari Lodge, Gianyar – Bali in the future

Best Regards,

Muhamad Arief Rahman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

My family and I stayed here for one night. It was a fantastic experience for all of us. The kids were blown away being able to see the animals from our room, the staff were friendly and cant beat the restaurant it was hard trying to get them to eat their breakfast lunch and dinner with the lions and the meerkats around

10 out of 10 would recommend it to anyone

  • Stayed: October 2013
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Thank annekiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRSL HOTEL M, General Manager at Mara River Safari Lodge, responded to this reviewResponded October 26, 2013

Dear Annekiki

Thank you very much for your patronage at the Mara River Safari Lodge, Gianyar – Bali. It is through valuable feedback such as yours that we are able to continuously improve our standards.

We are more than glad to learn that you found our products and services to meet your expectations during your recent visit .

It is our priviledge to be of service to you and we are looking forward to welcoming you back to the Mara River Safari Lodge, Gianyar – Bali in the future

Best Regards,

Muhamad Arief Rahman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Recently stayed here in tangela room 219. What a lovely spacious room and fantastic views. From our room we could see rhino, zebras, oryx and people doing elephant rides and safari tour. It was great showering in the semi outdoor shower which is all enclosed with a partially clear ceiling. Rooms were clean and they supply carrots to feed the animals from your balcony. When in the swimming pool you have a great view of the animals. Breakfast is supplied and you can see the lions while you eat as their enclosure surround the Restaraunt. Your room payment also includes access to the safari park and the safari tour. An enjoyable stay

  • Stayed: October 2013, traveled with friends
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Thank bevhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRSL HOTEL M, General Manager at Mara River Safari Lodge, responded to this reviewResponded October 26, 2013

Dear Bevhen,

Thank you very much for your patronage at the Mara River Safari Lodge, Gianyar – Bali. It is through valuable feedback such as yours that we are able to continuously improve our standards.

We are more than glad to learn that you found our products and services to meet your expectations during your recent visit .

It is our priviledge to be of service to you and we are looking forward to welcoming you back to the Mara River Safari Lodge, Gianyar – Bali in the future

Best Regards,

Muhamad Arief Rahman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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