We decided on a last minute day trip to go far out of our way and decided to use a driving service last minute. We messaged Family Bali Tours the day before, and got a timely response and was able to plan our day easily and quickly. Their customer service was absolutely superb, they were timely, extremely polite and helpful with all our questions. They also spoke very good English so we had great conversation as well! We would not have been able to make our day trip to explore a different part of the island without their service, highly recommend!!!