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Review Highlights
Awesome drive and transfer, also helpful and informative

I had a smooth and efficient airport transfer with Reni and Deny. They were great at communication... read more

Reviewed October 16, 2024
Jenitha D
Trekking to Bathe volcano

Trekking to the Batur volcano, everything went very well, we climbed to the top at dawn, we checked... read more

Reviewed October 6, 2024
German G
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Reviewed April 20, 2017 via mobile

Today I went rafting with Alam adventure and it was sush a great experience. Our driver Farid who transferred us from the hotel to the rafting location was extremely nice and answered all our questions about the country. The rafting experience itself was also wonderfull. Everything was very well organised, like toilets, showers en rooms to change clothes as well als the Indonesian lunch. De guide in the boat
was so nice and did a great job providing the safety and of course the fun. During the tour there was a beautifull green nature to admire with so many waterfalls. I would highly recommend this trip!!

Date of experience: April 2017
Thank willemijnreijenga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alam A, Manager at Alam Amazing Adventures, responded to this reviewResponded April 20, 2017

Dear Value Customer,

Warmest Greeting From Alam Amazing Adventures
Thank you for the review and put 5 stars, we really appreciate. This greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the services we have and we want to see you back in the future for your next trip.

Best Regards,

Alam Amazing Adventures

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 26, 2017

We are a group of 8ppl that booked the rafting on 17/MAR morning session. We stayed at Ubud and the pick up time was 9am, It should takes only about 1hr from Ubud to the start point but we spent 3 hours for transit in the morning!! It was a terrible and unreasonable experience !! This company sent 2 cars to pick us up at our villa, but drove about 1.5 hours to another hotel to pick up another 2 guests, then drove another 1.5 hrs to the start point. therefore we could only arrive at start point at noon!! Such ridiculous!! The reason that we stay at Ubud is we know that the start point of different activities including rafting is just within 1 hour drive, but this company waste our time for such a poor car arrangement and the driver is so rude and did not think it is a problem! All of us was so disappointed and angry. The driver didn't give us a reasonable explanation. I cannot believe what the poor service that we received from a rafting company which in the top ranking in TripAdvisor !!! We are willing to spend almost double of the price for rafting in Alam because the reputation and feedback is good in TripAdvisor , but i will never recommend this company to anyone.

我們一行8人預訂了 3月17日早上的激流活動; 這家公司派了2台7人車到我們的別墅接送我們。 本應只需要1小時的車程, 我們卻花了3小時才到達!! 原因是這2台車接了我們以後還花了1.5 小時駛到另一家酒店接走另外2位客人然後再駛1.5小時才到達激流的起點。我們真的無法接受這樣糟透了的安排, 為何要8個人多花2小時去接另外2位客人? 根本不合情理。 司機沒有給我們合理解釋同時態度也非常的差,他並不覺得這樣安排有問題。 我們不介意多花差不多雙倍的價錢預訂這家公司的激流活動; 因為我們看到這家公司在TripAdvisor 的好評。 但卻最終得到這樣不負責任不合情理的安排而感動極度憤怒和失望 。 我絕對不會再光顧這家公司 !!

17/3月の朝のセッションでラフティングを予約した8pplのグループ。私たちはウブドに泊まり、ピックアップ時間は午前9時だった。ウブドからスタート地点まで約1時間しかかからないが、朝は3時間を過ごした!それはひどい、不合理な経験でした!この会社は2台の車を送って別荘に運びましたが、別の2人のゲストを迎えるために別のホテルに約1.5時間運転し、出発点までさらに1.5時間運転しました。私たちは正午に出発点に到着できる!そんなばかげた!!ウブドに滞在する理由は、ラフティングを始めとするさまざまなアクティビティの出発点が1時間以内であることがわかっていますが、この会社はこのような貧弱な車の手配に時間を浪費しており、運転手はとても失礼で、問題!私たち全員がとても失望し、怒っていました。運転手は合理的な説明をくれませんでした。私はラフティング会社から受け取った貧しいサービスを信じることはできません。私たちはAlamでラフティングの料金のほぼ2倍を費やしています。評判とフィードバックは良いですが、私はこの会社を誰にも推薦しません。

Date of experience: March 2017
Thank lkmh0917
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alam A, Manager at Alam Amazing Adventures, responded to this reviewResponded March 28, 2017

Dear Value Customer,


Thank you for your review we appreciate it very much, but the bad news it will not bring a positive impact to our reputation. We are sorry for this matter was happened to you. We always expect you to give a positive review because either way we want to grow better. We will tell you the chronology of this case. We would like to confirm that our pick up time from Ubud is at 08:30 am and the fact that our driver came ontime but you came 09:30 am meanhile we have to pick up another 2 people from different group. We would like to confirm that, if the car for the pick up service was share with other people from different group thats why we didn't go directly to start point due we had to pick them up then headed to start point of Alam rafting, we used 2 cars to pick up because you have 8 people and we have another 2 people from different group, the capacity of 1 car is 7 people. The fact is the distance from your hotel to the other 2 people hotel around 30 minutes instead of 1.5 hours and to the start point is only 1 hour 15 minutes because traffic jam. Why we shared the car? Because this trip share the car for the pick up and drop off to the hotel, it is possible to make a private car but you didn't confirm to us and you didn't pay extra charge IDR 350,000/CAR. If you did, we prepared it and this problem was not happenned. You had an appointment to go to the spa at Ubud at 04:00 pm and we drive you to the place on time and it should be extra due our policy only drop to the same place we picked you up. 

Hope you understand with this situation and explanation that is very clear to tell you the facts. Please try to see this problem from 2 different sides.

Best Regards,

Alam Amazing Adventures

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Reviewed March 18, 2017 via mobile

Martin at the reservation and Nandar the driver were really friendly and give good information before the excursion. The site is great and the monitors are good. For sure you will have a good day. Go for it!

Date of experience: March 2017
Thank LancelotP2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alam A, Manager at Alam Amazing Adventures, responded to this reviewResponded March 20, 2017

Dear Value Customer,

Warmest Greeting From Alam Amazing Adventures
Thank you for the review and put 5 stars, we really appreciate. This greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the services we have and we want to see you back in the future for your next trip.

Best Regards,

Alam Amazing Adventures

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Reviewed March 16, 2017

Our family decided to go white water rafting and this group was recommended to us. One of the better recommendations we've had in Bali. The guys managing the business have great helpful staff and the actual rafting is just so much fun. Our 'guide" Paul AKA Ketut was brilliant a great sense of humour and certainly managed the dingy well we got maximum benefit and laughed all the way Another must do again trip

Date of experience: March 2017
Thank tonycBali
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alam A, Manager at Alam Amazing Adventures, responded to this reviewResponded March 20, 2017

Dear Value Customer,

Warmest Greeting From Alam Amazing Adventures
Thank you for the review and put 5 stars, we really appreciate. This greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the services we have and we want to see you back in the future for your next trip.

Best Regards,

Alam Amazing Adventures

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 14, 2017 via mobile

Family day out (wife, 2 teenage boys, myself). Our guide, Gary, was very friendly and took great care of us. The equipment was good, clean. Well organized. Good food and clean showers at the end of the tour.

Date of experience: January 2017
Thank garybK8845MG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alam A, Manager at Alam Amazing Adventures, responded to this reviewResponded March 14, 2017

Dear Value Customer,

Warmest Greeting From Alam Amazing Adventures
Thank you for the review and put 5 stars, we really appreciate. This greatly helps us to maintain a standard of service that we have in the future so that our customers are satisfied with the services we have and we want to see you back in the future for your next trip.

Best Regards,

Alam Amazing Adventures

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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