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“Bad hotel and far from interest places in Bali”

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POP! Hotel Teuku Umar Denpasar
Ranked #59 of 138 Hotels in Denpasar
Jakarta
Level Contributor
534 reviews
266 hotel reviews
common_n_hotel_reviews_1bd8 727 helpful votes
“Bad hotel and far from interest places in Bali”
Reviewed November 30, 2012

This hotel locate in Denpasar, so far from interest places in Bali.
You must drive more of 1 hour from airport to get this hotel, wasting time!

Front desk officer isnot friendly. Actually for Indonesian, even we huve paid full for the services.

Room is small. Not good for children. Bathroom is not good to use. Isnt recommended also if you have body from Asia.

Breakfast is poor. Somehow this limited time, even in 9 am but already not available.

You can find more better hotel in Bali with good price and good service than this hotel.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Arifien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, December 2, 2012
Dear Bapak Arifien,

Thank you for your comment.
Apologize for any inconvenience happened during your stay.

POP! Hotel is a budget hotel that provide an accommodation with good value of money. Our rate is only for room only. But to support our guest activity in a day, we provide free complimentary quick morning bite with free flow tea and coffee, with the local traditional breakfast menu, such as in Bali with nasi Djinggo that is very common and famous for Balinese, which also take our guest to get an experience of local culinary. We will ensure that the quality of or quick bite is good.

Our room is about 16sqm, designed with compact shower pod which allow our guest to feel comfort, not to get tight in a room, and still allow to have maximum 3 persons in a room. We will look the possibility to improve our Shower pod that can bring more comfortableness for our guest.

Once again, thank you very much for your comment, it encourage us to improve our hotel facility and service in a better way.

Sincerely yours,

Irene Janti
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

257 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 24, 2012

Booked hotel through airasia package at a very low price. Room was clean and comfortable Pillows and bedding are comfortable and clean Had a good night sleep. The only complaint is the limited choice of breakfast provided, The rice wrapped in banana leaf was something unique and a bit spicy. I would suggest the hotel serve some toast bread, or some indonesian kuih.Coffee and tea up to my taste.Overall a good hotel to stay. Keep up the good name of this hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kycandari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, November 25, 2012
Dear Valued Guest,

Thank you for your reviews.

POP! Hotel is Budget Hotel, providing a good night sleep for our guest with comfort bed, 100% cotton linen, free wifi and free morning bite.
The rate that we offer is room only, but we provide free complimentary morning bite to take the guest to taste the local breakfast menu that is eaten by local balinese people, in addition, this is also for purpose to give something free for our guest in the morning before they start the day.

Hopefully you enjoyed your trip in Bali and had fun with the richness of Bali culture, beach, and food.
Looking forward welcoming back to POP! Hotels.

Sincerely yours,

Irene Janti
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KL
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 20, 2012

The magnetic card been causing me a problem to unlock my door, the crew seems not much care about this.
The bath room looks fancy but leaking water
When I walk down to request a toilet paper to be replaced for day 2, I can only get it by the second time I ask for it. The front desk staff didn't double check the delivery
When ask for information if there is any nearest clinic or pharmacy, none of the frontdesk staff able to speak proper Malay and English
Too much noisy during day time even night, we keep hearing those door open and close.
All hotel staffs are look young and energetic, but none of them can speak english.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ralph_Ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, November 25, 2012
Dear Valued Guest,

Thank you very much for your comments.
Your comments always be a great encouragement for us to improve our service.

We apologize for any inconvenience happened during your stay, and will ensure that it won't happen again in the future.
We really understand that training is the one of the important thing to be followed up in order to have good staff in the hotel.

Once again, thank you for your comments and inputs.
We are looking forward to welcoming you back to POP! Hotels.

Sincerely yours,

Irene Janti
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Denpasar hotels

Muttenz, Switzerland
Level Contributor
116 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed November 14, 2012

Even though the location of this hotel is not the best in terms of sightseeing, etc. it is definitely good value for money. Where else in Denpasar do you get a spacious and very clean double room with aircon and LCD-TV for around 30 Dollars per night? The design may be extraordinary but hey, it is a POP-hotel! We can just recommend this place!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicola B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, November 25, 2012
Dear Nicola,

Many thanks for your review.
It is always great to hear that our guest have good staying experience in POP! Hotels.

POP! Hotel Teuku Umar located in center of Denpasar, which is famous as one of the various Indonesian culinary area. So next time you can come back and try to get the experience of Indonesian food along this Teuku Umar Road.

Hopefully we will see you soon popping in POP! Hotels, Bali, Bandung, Yogyakarta and soon Jakarta.
Our POP! champs will always be happy to welcoming you back.

Sincerely yours,

Irene Janti
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 13, 2012

First step you step in, it will be very good decision. starts from the front office, until you come in the room, it's just a simple way. the room was small but cozy and clean. for those who just wanna have a good sleep at night, this is the right place! eco friendly!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BriliantFatryana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, November 25, 2012
Dear Valued Guest in Bandung,

Many thanks for your review.
It is a pleasant to know that you enjoy staying in POP! Hotel Teuku Umar Denpasar Bali.

Hope you had a great trip in Bali and enjoyed the breeze of "Pulau Dewata"

We are looking forward welcoming you back to POP! Hotels, in Bali, Bandung, Yogyakarta and soon will be in Airport Jakarta and BSD city Tangerang.

Thank you

Sincerely yours,

Irene Janti
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
Reviewed October 28, 2012

The hotel is nice, clean and modern. The reception staff is not very helpful however the travel desk staff arranged our transfer to the Gilis for us - no problem. Our room was nice but the sheets were dirty, the blind didn't work and the shower leaked all over the floor. If we had been staying here longer we would have moved room. This place is not exactly cheap so they should make an effort to get the basics right - like clean sheets. The AC was also very very loud so it was hard to sleep.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, November 4, 2012
Dear Alice,

Thank you for your comment.
We apologize for any inconvenience happen during your stay in POP! Hotel Teuku Umar Bali.

Our hotels are having dynamic pricing which come cheaper for earlier booking, and keep moving following to our booking on hand.
We will follow up the issues with cleanliness and AC to ensure it won't happen again in the future.

Thank you for your comments.
We are always glad to welcoming you back to POP! Hotels in Bali, Bandung, Yogyakarta and soon Jakarta & Tangerang.

Sincerely yours,

Irene Janti
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 28, 2012

This POP! Hotel was kindly mix between for business and vacation. It design not to spending for your long vacation, but only for short visit. The design was very compact and simple and nice enough for getting short rest. They have unique "Shower Drum" as a toilet; just time capsule and you can find shower and the closet. Behind those minim facilty (no refrigeretor, no telephone or intercom) they provide nice LCD TV and colorful room (I don't know this will helps or not...at least they try to made your day more colorful). For Internet facility, they have wi-fi and 2 PC but only applied at lobby.

Now, Breakfast. Also very compatible. With only few choice of package food, you will get those yellow or green rice with simple side dish wrapped traditionally on disposal banana leaf, enough to spend the day until lunch time.

Located on central Denpasar, the city itself apply for business...not vacation. So you will find several business center and busy road around. You need extra effort to reach the beach or art center. But it is very near from CANDRA, one of the famous suckling pig restaurant. You can reach there by 5 minutes walking. Across the street you can found Circle K Mini Market.

Price, the price was not so cheap but it's ok if you looking for compact facilty. At least they had air conditioner and nice bed to sleep.

Room Tip: You can complain to front desk if you get unclean room.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank masalloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this review, November 4, 2012
Dear Valued Guest,

Thank you for your comment.
Your comments always be an encouragement for us to be better and stronger in the future.

POP! Hotel is a budget hotel that provide a good night sleep for our guest, completed with basic facilities such as free wifi, TV channel, free morning bite, safe deposit box and 100% cotton linen.
We are having dynamic pricing, earlier you book less price you will pay.

Once again, Thank you and we are looking forward welcoming you back to POP! Hotels.

Sincerely yours,

Irene Janti
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about POP! Hotel Teuku Umar Denpasar

Property: POP! Hotel Teuku Umar Denpasar
Address: Jln. Teuku Umar No 74, Denpasar 80113, Indonesia
Location: Indonesia > Bali > Denpasar
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#2 Best Value Hotel in Denpasar
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — POP! Hotel Teuku Umar Denpasar 2.5*
Number of rooms: 147
Official Description (provided by the hotel):
Located at the heart of the city of Denpasar, POP! Harris Hotel Denpasar Teuku Umar offers eco-friendly and convenient accommodation both for business and leisure. All POP! Rooms include comfy bed, innovative shower pod, free Wifi Internet access, LCD TV + Cable TV and complimentary bottled water. ... more   less 
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Also Known As:
POP! Hotel Teuku Umar Denpasar Bali

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