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Reviewed November 24, 2012

Booked hotel through airasia package at a very low price. Room was clean and comfortable Pillows and bedding are comfortable and clean Had a good night sleep. The only complaint is the limited choice of breakfast provided, The rice wrapped in banana leaf was something unique and a bit spicy. I would suggest the hotel serve some toast bread, or some indonesian kuih.Coffee and tea up to my taste.Overall a good hotel to stay. Keep up the good name of this hotel.

Date of stay: November 2012
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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1  Thank kycandari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this reviewResponded November 25, 2012

Dear Valued Guest,

Thank you for your reviews.

POP! Hotel is Budget Hotel, providing a good night sleep for our guest with comfort bed, 100% cotton linen, free wifi and free morning bite.
The rate that we offer is room only, but we provide free complimentary morning bite to take the guest to taste the local breakfast menu that is eaten by local balinese people, in addition, this is also for purpose to give something free for our guest in the morning before they start the day.

Hopefully you enjoyed your trip in Bali and had fun with the richness of Bali culture, beach, and food.
Looking forward welcoming back to POP! Hotels.

Sincerely yours,

Irene Janti
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2012

The magnetic card been causing me a problem to unlock my door, the crew seems not much care about this.
The bath room looks fancy but leaking water
When I walk down to request a toilet paper to be replaced for day 2, I can only get it by the second time I ask for it. The front desk staff didn't double check the delivery
When ask for information if there is any nearest clinic or pharmacy, none of the frontdesk staff able to speak proper Malay and English
Too much noisy during day time even night, we keep hearing those door open and close.
All hotel staffs are look young and energetic, but none of them can speak english.

Date of stay: November 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ralph_Ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this reviewResponded November 25, 2012

Dear Valued Guest,

Thank you very much for your comments.
Your comments always be a great encouragement for us to improve our service.

We apologize for any inconvenience happened during your stay, and will ensure that it won't happen again in the future.
We really understand that training is the one of the important thing to be followed up in order to have good staff in the hotel.

Once again, thank you for your comments and inputs.
We are looking forward to welcoming you back to POP! Hotels.

Sincerely yours,

Irene Janti
Director of Operations

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Reviewed November 15, 2012

Even though the location of this hotel is not the best in terms of sightseeing, etc. it is definitely good value for money. Where else in Denpasar do you get a spacious and very clean double room with aircon and LCD-TV for around 30 Dollars per night? The design may be extraordinary but hey, it is a POP-hotel! We can just recommend this place!

Date of stay: November 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NicolaB465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this reviewResponded November 25, 2012

Dear Nicola,

Many thanks for your review.
It is always great to hear that our guest have good staying experience in POP! Hotels.

POP! Hotel Teuku Umar located in center of Denpasar, which is famous as one of the various Indonesian culinary area. So next time you can come back and try to get the experience of Indonesian food along this Teuku Umar Road.

Hopefully we will see you soon popping in POP! Hotels, Bali, Bandung, Yogyakarta and soon Jakarta.
Our POP! champs will always be happy to welcoming you back.

Sincerely yours,

Irene Janti
Director of Operations

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Reviewed November 13, 2012

First step you step in, it will be very good decision. starts from the front office, until you come in the room, it's just a simple way. the room was small but cozy and clean. for those who just wanna have a good sleep at night, this is the right place! eco friendly!

Date of stay: November 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank briliantfyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this reviewResponded November 25, 2012

Dear Valued Guest in Bandung,

Many thanks for your review.
It is a pleasant to know that you enjoy staying in POP! Hotel Teuku Umar Denpasar Bali.

Hope you had a great trip in Bali and enjoyed the breeze of "Pulau Dewata"

We are looking forward welcoming you back to POP! Hotels, in Bali, Bandung, Yogyakarta and soon will be in Airport Jakarta and BSD city Tangerang.

Thank you

Sincerely yours,

Irene Janti
Director of Operations

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Reviewed October 28, 2012

The hotel is nice, clean and modern. The reception staff is not very helpful however the travel desk staff arranged our transfer to the Gilis for us - no problem. Our room was nice but the sheets were dirty, the blind didn't work and the shower leaked all over the floor. If we had been staying here longer we would have moved room. This place is not exactly cheap so they should make an effort to get the basics right - like clean sheets. The AC was also very very loud so it was hard to sleep.

Date of stay: September 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POPHOTELS, Director of Operations at POP! Hotel Teuku Umar Denpasar, responded to this reviewResponded November 4, 2012

Dear Alice,

Thank you for your comment.
We apologize for any inconvenience happen during your stay in POP! Hotel Teuku Umar Bali.

Our hotels are having dynamic pricing which come cheaper for earlier booking, and keep moving following to our booking on hand.
We will follow up the issues with cleanliness and AC to ensure it won't happen again in the future.

Thank you for your comments.
We are always glad to welcoming you back to POP! Hotels in Bali, Bandung, Yogyakarta and soon Jakarta & Tangerang.

Sincerely yours,

Irene Janti
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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