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“abolutely not for tourist” 1 of 5 bubbles
Review of Aston Denpasar Hotel and Convention Center

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Aston Denpasar Hotel and Convention Center
Ranked #57 of 137 Hotels in Denpasar
Jakarta, Indonesia
Level Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“abolutely not for tourist”
1 of 5 bubbles Reviewed July 28, 2012 via mobile

i stay 2 nights there just because i cannot get other hotel due to high season. i feel very dissappointed with this aston quality. the good one is just the lobby itself. room was spacious, but breakfast are terrible. a lot of group traveller came and make the restaurant like a jungle.

Stayed May 2012, traveled on business
Helpful?
5 Thank gondel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    38
    110
    69
    21
    13
See reviews for
44
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Tangerang, Indonesia
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed April 19, 2012

We attend an convention, and we stayed there 3 nights.
The entrance was great with big lobby and just walking forward you could see a great swimming pool.
We entered the room, and its was really spacious but its a room without carpet, there is one TV in the living room with the big sofa.
On the right wall where the AC located there was a water damp through the wallpaper (check my pictures)

The mattress is good but the pillow its too hard for me.
Checking out the bathroom, quite big & old, please check out my picture regarding washing tap wate and the ceramics table which need to be polished.

Well, my opinion for exhibition or meeting in large group is fine, but for holiday totally not recommended

  • Stayed April 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Dalimartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Denpasar hotels

Kuala Lumpur, Malaysia
Level Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed March 23, 2012

Mine was a business stay. Not a very good location from that perspective and quite far from the Kuta area if you want to spend the evening there, even when on business. I did not find the place very bright and cheerful. Had a very dull, sombre feel. This is something not expected in Bali. The breakfast selection was ok.

  • Stayed February 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BornTraveller72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed March 2, 2012

The hotel is extremley profesional and elegant .I was there just to stop over to get a early morning flight and spent a great day in the city and peacefull evening in the hotel last year in October.
Food was excellent , service inpeckable and I got a take away breakfast as I had a early flight .
Its not a holiday hotel , hence the hotels name , but to stop in Denpaser for a day or two its a welcome luxury break from the hot hussle bussle of the city.
The room was big , bathroom extreme clean and posh . The bed was comfy and a lovely sofa to relax in front of the TV

  • Stayed October 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DrWho43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aston D, Public Relations Manager at Aston Denpasar Hotel and Convention Center, responded to this review, March 4, 2012
Thank you for staying at Aston and your nice review. You are right, as located in the center of Denpasar which is less favorable for tourists, this hotel is more popular to cater conference and meetings. However, if you do look for a culinary experience of local food, this area is the perfect location and it's pretty close to Jalan Teuku Umar where you can find the popular local restaurants in town. Looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed February 26, 2012

Very poor quality rooms, hallways, internet, etc. I could go on, but you get the idea.
Disgusting bathrooms.
It is cheap, but you get what you pay for.
I would advise paying more money and staying somewhere else.

  • Stayed February 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank pqwcxzop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aston D, Public Relations Manager at Aston Denpasar Hotel and Convention Center, responded to this review, February 28, 2012
Thank you for staying at our hotel. We really appreciate your feedback. Sorry that you didn't enjoy your stay. We are now in the progress to upgrade our internet speed. As for the bathroom, the house keeping should have cleaned it up as we won't give the room to the guests unless it is clearly checked by their supervisor. We will emphasize this cleanliness issue and conduct additional training to our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed February 22, 2012

I read the reviews and they are correct. You can't cross the road because of the traffic. There is nothing near by anyway, so if you don't know where to go, a taxi isn't much use and you are more or less trapped in the hotel. But no reviews I saw mentioned that alcohol isn't served anywhere in this hotel. Also, I think the standards are low in some respects; for example only 1 glass in the room, 2 smallish towels and not even a hand towel, no clock and when I requested one they said they didn't have any. There wasn't a hair dryer. I thought the staff quite lovely and helpful. Food was ok. I only saw one convention type event. I think the hotel might now be mainly catering to tour groups.

  • Stayed February 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aston D, Public Relations Manager at Aston Denpasar Hotel and Convention Center, responded to this review, February 28, 2012
Dear Barbara. Thank you for staying at our hotel. Denpasar is basically the business center area for locals and the government, that's why most of our business is for meetings and events. The street itself is very busy. For more quiet areas, I would suggest on of our hotels in Sanur or Ubud. You can check out our Aston International website to get more info about all our hotels around Bali. If you do return to Bali, booking online will give you more advantage as we just launched the Best Price Guarantee Program as a reward to our customers who book directly through our official website.

For alcohol, as we hold a Halal Certificate, we are not allowed to sell alcohol, however our guests are welcomed to bring their own bottle in the room.

Correct, we don't provide clocks in the rooms, but we have brought your suggestion to our rooms division team. As for the hairdryer, we are in the progress in installing it in all rooms, which should be completed by the end of this month
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago Burbs
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed December 23, 2011

The Aston Denpasar is by no means in a tourist area. To get around you will need a cab.

Check-in was easy and the staff is great and friendly, especially the restaurant, floor, and banquet staff.

The common area of the hotel is very nice. I noticed once you get to the halls where the rooms are, many of the floors have this wet wood or moldy type of scent. The rooms were clean and did not have this scent. The one bedrooms had a small fridge which was good and a door separated the bedroom area from the rest of the hotel room. I found the beds to be comfortable.

There are local restaurants across the street that are affordable, but crossing the street is challenging due to the traffic. The guard will help you cross the first time but coming back you are on your own. There is also a convenience store across the street also as the restaurant in the hotel closes at a certain hour.

The hotel is good for conferences because the staff is good, but for a personal visit, I would choose a more convenient hotel.

  • Stayed November 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GA2CHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Denpasar Hotel and Convention Center

Property: Aston Denpasar Hotel and Convention Center
Address: Jln. Gatot Subroto No 283, Denpasar 80239, Indonesia
Location: Indonesia > Bali > Denpasar
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#26 Luxury Hotel in Denpasar
#32 Spa Hotel in Denpasar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aston Denpasar Hotel and Convention Center 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Aston Denpasar Hotel Denpasar
Aston Denpasar Hotel And Convention Center Bali

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