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“Bittersweet- Lots sweet, A bit bitter”

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Avalon Holiday Resorts
Ranked #32 of 73 Hotels in Mussoorie
Certificate of Excellence
delhi
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Bittersweet- Lots sweet, A bit bitter”
Reviewed October 18, 2009

We stayed there through our RCI membership. The Hotel has an excellent location, right at the centre of Mall Road on Gun Hill, Mussoorie. The climb to the hotel is a bit steep but the hotel's cab can pick you up & drop for INR 75/-. If you are not a wimp , you can enjoy the daily climb free.
The restaurant was just okay, but the good thing is you can walk down to KALSANG which serves some of the best TIBETAN food. They also serve Chinese & Thai food. The restaurant is owned & run by a Tibetan family. The service is excellent, the interiors are warm & inviting and the waiters' hairstyles are funky. Don't miss.
"Chic Chocolates's" chocolates are rightfully deserving of their excellent reputation. However their Pizzas & Pastas were a letdown.
CASA MIA's quality has gone down. Their cream rolls/horns were sans any cream & tasted stale. They were always out of Garlic Bread, so it must be selling well.The pastries were a disappointment, having indifferent taste.
Regulars like SAGAR RATNA, BARISTA, C.C.D., DOMINOES, etc. are there.
River-rafting & camping etc. are nearby at Rishikesh, but this not being the season, we gave it a miss.
Horse riding is fun on Camel Back Road. But do check the horses. My daughter's horse slipped on a turn amid full gallop. She was lucky to escape with minor bruises.
As the hotel is centrally located, all these activities are easy to indulge in.

The only sore point was the management's attitude. On arrival, as per our terms of booking with RCI, we offered to pay "Utility Charges" which the resort said could be paid at the time of checking out. However, the next day we received a call from RCI saying we had refused to pay the charges.
Our stay was till the 17th having paid till then, but we decided to check out on the 16th. The resort guys wanted us out of the room, as they wanted to give out the room again.
On both occassions they relented and were apologetic but it did spoll the wonderful experience.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shekh2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
delhi
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 14, 2009

Make sure while booking the exact room location and type before you reach them . They can offer you a side cornered dirtly room.

  • Stayed August 2009, traveled as a couple
    • Service
Helpful?
1 Thank am304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mussoorie hotels

Noida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2009

Am a frequent traveller and stay out often both India and Abroad but Avalon Resort had been one of the worst experiences in recent times. Zero value for money. We stayed for a night with our twin sons and it was no pleasure. Service is too poor and too slow, the attitude is worst and except for a couple of warm staff. The beds are lousy and after a long travel i wanted to climb into the bed but just a feel of bed, I jumped out and was better to sit on bed... Absolutely inflexible, one of the worst worst experiences. Not an enjoyable place if hygiene, service, cleanliness and warmth are anywhere on your list....

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank SeemaNehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 9, 2009

Well we reach out abit late there and we already had a booking but staff was kind to help. They send their own guy to get our to their Hotel. Resort was on top of a hill. For the first time we reach out with our car. It was a great view from the resort all around. I already booked for valley view, std appt.

The room was an excellent one, with a perfect location. Well maintained, good interiors. It was just awesome. The staff was also kind and helping.

We get relax and went down to Mall for walk and food.. it was a great day, we walk all to the left and right on same day. Thr was nothing much to do. I crossed kepty fall once, so i know that was a hopeless place, so we planned to go back to hotel.

Now thr was the most biggest problem. Resort was way high from the mall. It was fine with me bt my wife was so much tired that she said better to stay back at room.

Well in night the view was awesome, the glittering stars - entire dehradoon city, just beautiful...

It was an awesome location room. We really enjoyed. We order the food in room, It was also good.

  • Liked — View from Room
  • Disliked — the height and no conv from hotel
  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank AnshulDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haryana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 23, 2009

If u still wanna stay, take only Room Nos. 2 to 8.
Any other Room no. means climbing the Hill. They only advertise the Golf Cart. They dont use it. They will make you cry for the Golf Cart. either it is out of battery and being charged, or the driver is not available..or they'll say that YOU were not there on the collection point. Apart from the Golf Cart also, still some climbing is required.. So older people or mothers with small infants are a strict No-No in this Resort. Service is poor.. 29 and 30 number rooms are not renovated yet.. Never stay there even for free.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Accurex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
2 reviews
Reviewed June 11, 2009

Its a beautiful property on top of a hill called gunhill, as you enter the mall. The rooms are very nice have a very nice view overlooking ITBP hill, food is ok could have been better if they had some more options other than Indian. A peacful place to stay, away from the hustle bustle of the mall. An electric operated golf cart is used which is environment friendly is used to transport guests from the reception to their rooms. An Ayurveda Massage where you can reuvenate yourself after a hectic drive from Delhi, Ardhyanga Therapy Recommended. A resort which is complete in itself where everuthing is within itself.

  • Liked — Rooms
  • Disliked — Convinience
  • Stayed May 2009, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Kantid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 28, 2009

As a member of Club Mahindra, I visit this resortquite often. Nice Resort with Rooms if taken at starting level as you have to climb up if provided rooms on higher level. Pantry with all equipment is blessing.

  • Liked — location on top
  • Disliked — bathroom size
  • Stayed June 2006, traveled with family
    • Value
Helpful?
Thank jeetchadha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Avalon Holiday Resorts

Property: Avalon Holiday Resorts
Address: Rockcliff Estate, Mussoorie 248183, India
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#13 Family Hotel in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Avalon Holiday Resorts 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Avalon Holiday Hotel Mussoorie

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