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“The view was great, but....”

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Hotel Starz Regency
Ranked #65 of 74 Hotels in Mussoorie
London
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The view was great, but....”
Reviewed September 14, 2009

... the room was awful. It was damp and very uncomfortable. There were cockroaches, and although I did not see one, I heard mouse/rat in the night.

Their tea/food however was very good, as were the staff, but the room was a complete waste of money.

The location was great, only a few minutes walk from the main prominade.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sooty3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
U.K.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 6, 2009

Very quiet and peaceful. The staff were extra warm and friendly and a welcome break from the big cities we'd visited that were generally rude or blatantly money-hungry. We probably should have puched on to another hotel for better value and cleanliness, but we're tired after our overnight train arrival in Dehradun at 5:45 am. First room's hot water trickled out due to kink in pipe. Switched rooms and less of a draft and more hot water. Cobwebs were rampant in the bathroom. Strong smell of sewer after a shower. There are no shower curtains, or walls despite there being a tub. Water sprayed the wooden door which was rotting. Shower would have been better w/o tub and better set-up to drain in the floor. Beds were comfortable. Sheets smelled clean, but looked horrible. Grease and other marks, seeming impossible to wash away. We slept in our sleeping bag liners we brought to avoid just such an occasion. Room had balacony and beautiful views over the Doon Valley. Not on the Himalayan side of the ridge, but we enjoyed seeing the lights at night which you dodn't really get on the Camel Back Road. The waiter at breakfast was eager, but difficult to understand and we enjoyed his enthusiasm for his job. Gave a good sightseeing recommendation after some deciphering. Breakfast was good outside on the terrace overlooking the valley with lots of sunshine.

There was construction going onto cover-up the water damage from the leaky atrium roof to the ceiling and pillars around it. Would have felt better if they were water-proofing the roof rather than patching rotting ceiling plaster.

Two negatives, we were offered tea by the check-in guy who ended up adding it to our bill at the end. Was annoyed by the inflated charge and the fact that it was added when it had been seemingly offered in an air of hospitality. Second, they should employ women to clean the rooms and they might pay more attention to detail and cleanliness. We looked around the furniture as we were checking out to make sure we hadn't left anything and found a used condom under the sofa.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WanderingNomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Starz Regency

Property: Hotel Starz Regency
Address: Near Picture Palace,, Mussoorie 248179, India
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #65 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Starz Regency 1*
Number of rooms: 30
Official Description (provided by the hotel):
Rates vary on time of year and room accommodations. ... more   less 

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