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“Excellent hotel” 4 of 5 bubbles
Review of Hotel Vishnu Palace

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Hotel Vishnu Palace
Ranked #11 of 73 Hotels in Mussoorie
Certificate of Excellence
Jaipur, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel”
4 of 5 bubbles Reviewed January 6, 2013

I stayed only for one day. I took superior room and it was really nice. Nice view from hotel window. Room was very well equipped with all facilities. It was very clean. Support staff was also very nice. And most important thing, it is very near to Mussoorie library bus stand (near Gandhi Chawk).

I want to mention is that room heaters should be bit more effective and for more time. May be in future they can plan for some other heating solution in room. The quality of food can also be improved to make the stay more pleasant. The other thing I didn't like was smoke smell in the room, just when we entered there. Though hotel staff sprayed it well, but it was there.

Anyway overall it was nice and good stay.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NSTraveller9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
    128
    190
    55
    11
    8
See reviews for
218
105
3
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • Any
English first
New Delhi, India
1 review
4 of 5 bubbles Reviewed January 1, 2013

i have been a regular guest at Vishnu palace, they have always impressed me with their Hospitality. I went on New years and it was a memorable experience. This is certainly one of the good places to stay in mussoorie.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sahil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh
1 review
2 of 5 bubbles Reviewed December 31, 2012

I have spend two nights in the hotel, rooms were good as per cost,Room service was satisfactory, but housekeeping was not to the mark, Hairs were noticed in the tray kept for drinking water, also cokroaches were noticed in the same room.Bathroom was not in good conditions, one of the drain was chocked & was back flowing.Catering(cups for tea) was very old having scratches & removal of outer coating, needs to be replaced.Towels & blanket provided in room were giving foul smell.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank Ravi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, January 27, 2013
Dear Sir,
Thank you for the review. We have gone through all the points mentioned by you.
I apologize for the inconvenience caused to you.
All the points mentioned are of series concern to us and we have taken steps to ensure such problems are not faced by any other guests.

We look forward to your next visit and assure you of our best of services.

Regards

Ashish Goel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 28, 2012

Hotel is very nice one to stay, only the food quality of this hotel will have to improve, otherwise the location, quality of the room is very nice and also service is very prompt.

So overall we have enjoyed a lot in this hotel and we will suggest this hotel to our relatives and friends in future,

Rgds
Partha

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank DelhiPartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed December 18, 2012 via mobile

Arrived in evening with family. Checking was quick and easy. It's good budget hotel with good service and good location. Very close to the main shopping strip . It was low season so not many visitors. Rooms were clean and comfortable but cold. There are room heaters you can use till 5am, they get switched off at 5am to allow electric water heaters. Rooms have sofa bed which can accommodate extra person with extra charge.
Bed linen and towels are overused, tired and old , really need better quality. Hot water is an issue, it's only available in early hours in limited qty. I understand its big task to provide continuous hot water in cold weather by the hotel unless customers use it wisely. Food is average and service very slow. Hotel only cooks on order hence quality and speed is inconsistent and slow. Kitchen staff struggles when there is rush. Our breakfast of egg omelettes on final day was a disaster with burnt omelettes and cold extra bread slices straight out from fridge.
It was a rainy morning so left the place a day earlier than planned. Not sure if there is much to do / se in this place. It's just a hill station where nearby ppl flock to escape from scorching heat in summers. Otherwise not much of muchness here.
I guess it will be a while before I will be back here.

Stayed December 2012, traveled with family
Helpful?
3 Thank Sanjay_syd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Vishnu Palace

Property: Hotel Vishnu Palace
Address: Library Chowk, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 73 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vishnu Palace 3*
Number of rooms: 29
Official Description (provided by the hotel):
Rates vary throughout the year and room accommodations. ... more   less 
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