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“Good room in small budget” 3 of 5 bubbles
Review of Hotel Vishnu Palace

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Hotel Vishnu Palace
Ranked #14 of 74 Hotels in Mussoorie
Certificate of Excellence
Gurugram (Gurgaon), India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good room in small budget”
3 of 5 bubbles Reviewed October 16, 2012

We visited Musoorie at weekend. Found this place after lot of roaming here n there. Rooms are clean and good. There was a small problem in bathrooms, it was smelling bad when we opened water tap in the sink. Otherwise all ok. It was nearby mall road, a lot of small restaurants were available here. The main market was far away from here and u can take a rickshaw if u want.
Staff was helpful. All basic amenities were there. Service was quick.
The value we paid in the off season was completely ok for the services and amenities available.
But, as the weather was really so good, we walked a lot of distance to the main market and we like it a lot.

Room Tip: Rooms at the backside of the hotel have a beautiful view of the valley.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ships0401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, October 23, 2012
Dear Sir,
Thank you for the review.
We will surely check the problem you have mentioned.
Kindly let me know the room number in which you had stayed and your date of stay on my e-mail id ashish@hotelvishnupalace.com.

Regards

Ashish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

417 reviews from our community

Traveler rating
    134
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    59
    11
    9
See reviews for
235
108
3
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • French first
  • Any
English first
Kolkata (Calcutta), India
1 review
4 of 5 bubbles Reviewed October 13, 2012

We visited Mussourie in Oct'2012, stayed in this hotel.
We reached afetr 12.00 PM, yet our room, which were previously booked, were not ready.
But they made the rooms ready in an hour, and after that the stay in the hotel was good.
Food was also good.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank BNSengupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, October 16, 2012
Dear Sir,
Thank you for your stay. Inconvenience is deeply regretted. We will surely check how you were not able to check in in time.
Thank you for your stay.

Regards

Ashish Goel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

I stayed in this hotel last year in July-2011. Hotel is near library chock and has good parking facility. I booked a deluxe room which which was just below the reception area has a good mountain view. Hotel staff was good with good service and hygienic as well as tasty food.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ShobhitPundir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, October 6, 2012
Dear Sir,
Thank you for your stay and compliments.

Regards

Ashish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

We had visited this hotel last weekend. The stay was for three days and we chose to stay in Superior category room (The ones below this category were Standard and Deluxe). The room had a nice view - overlooking the valley, and had a cozy feel to it with nice lighting. However where it lacked was in cleanliness. For the fact that it was a Superior category room, the bathrooms were quite disappointing (in look and feel). In addition they were stinking too. Also i suspect that the blanked in the room had bugs as i was left with huge rashes on my skin after both the nights. The room service was very slow. Overall the hotel didnt justify the tariff it charged (3000 per night during Mid Season). Whenever i visit Mussoorie again, I m sure to give this hotel a miss.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Pushkin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, August 31, 2012
Dear Sir,
Thank you for your stay and feedback.
We realize that there has been shortcomings on our part during the long weekend of 15th August.
We are seriously taking the issues raised by you and are reviewing our service structure.
We strongly believe in giving full value for money to our guests and would try our level best to do that.
Thanking you once again for your stay with us.

Regards

Ashish Goel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 26, 2012

We didn't have a pre-booking and were told that there were no rooms available. But after 10-20 mins of calling up other hotels, one of the staff of Vishnu Palace helped out. We stayed in the normal room for 1 night, which was not that good. But we switched to a better room next day, and that room was pretty nice. Overall quite helpful staff, and cleanliness, and the view was very good too. The location of the hotel is excellent as well.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sudeep G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
90 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed August 23, 2012

Three nights here, didn't help that I arrived as the whole town was shrouded in a low-hanging fog, so initial impressions were quite surreal, as there was no view outside the window. The next morning however, the magnificence of the valley below revealed itself. This place has amazing views, as many of the hotel here would do, but not for the first time on my trip, the hotel had a strange air about it, a kind of a lack of atmosphere. The room initially was not that clean, and the bathroom lacked a couple of things, but on request, were immediately rectified. After this, the stay was pleasant enough, just didn't have any wow factor.

Room Tip: Go for deluxe.
See more room tips
  • Stayed July 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank roberciku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 22, 2012

I didn't find this hotel good enough to earn praises or to be considered staying again .
We(3 couples) booked 3 Superior rooms & stayed in the hotel in mid-Aug'12 for 2 nights.
Though the location of the hotel is fabulous and the superior rooms have been recently renovated and look good, the stay is not good at all !
Firstly, The rooms are not clean espply bed sheets , and the washrooms that appear clean stink so much that we had to ask housekeeping to spray air-freshener, but all in vain (happened in all 3 rooms).
Room service is slow, you would definitely need to call atleast twice.
I asked for mosquito repellent but was replied :" we don't keep it as there have never been any mosquitos in the hotel".
Will never take a chance to return but prefer to stay in some other hotel.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Nishant_Kathuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, August 23, 2012
Dear Mr.Kathuria,
Thank you for staying with us. I went through the review posted by you. I deeply regret the inconvenience faced by you during your stay.A strict note has been taken by us regarding the issues, specially on the housekeeping and the room service part.
Thank you once again for staying with us and sharing your experience.
We would certainly like to have you as our guest once again.

Regards

Ashish Goel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Vishnu Palace

Property: Hotel Vishnu Palace
Address: Library Chowk, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vishnu Palace 3*
Number of rooms: 29
Official Description (provided by the hotel):
Rates vary throughout the year and room accommodations. ... more   less 
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