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“Overall satisfactory - Mussorie away from Mussorie !”
Review of Surbee Resorts

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Surbee Resorts
Ranked #65 of 74 Hotels in Mussoorie
New Delhi, India
1 review
“Overall satisfactory - Mussorie away from Mussorie !”
Reviewed March 25, 2013

We group of 9 people stayed at this property for 2N in march 2013 & the following is a combined feedback of 9 ppl where the common concern was about the maintenance of the property.The location is really nice which gives you view of mountains & valley.Food is good (both buffet & a-la-carte)and in fact they are flexible with the dishes/items/cuisines in the buffet.They have mentioned about the waterfall,rock garden,table tennis room & pool table on their website ,they do have all this but in bad shape(needs to be maintained ).Some of their duplex rooms have kitchen where they allow self cooking but not maintained properly.They do not have a bar but you can carry your own liquor & sit outside as every room has open space.Staff is helpful.And if you are looking for a resort with nominal tariffs -it is not a bad option!!

Room Tip: Suites are the best.
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  • Stayed March 2013, traveled on business
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Helpful?
Thank shals52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Kankroli, Rajasthan, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 21, 2013

I visited this property in May 09 and was delighted to see the location as this resorts was amoung a few hotels not situated in between the very busy mussoorie mall road and around. the rooms are good if not exellent, food is exellent, service is good, you can walk through the main road and it is very scenic. only problem is that you have to drive for 15-20 minutes for reaching mall road and find parking 2 km away.

Room Tip: do not take the lowest priced rooms.
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  • Stayed May 2012, traveled as a couple
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Helpful?
Thank Chandrawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thane- Maharashtra
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 5, 2013

We visited Mussoorie during october 2011. It was through a travel agency. After starting from Delhi in a minibus, it took us more than 9 hours to reach Mussoorie. Road to this place are narrow and not in good shape. journey was tiring ( 290 kms). We passed main town and went towards Kempty falls. This hotel has good location (facing valley) and has good area for roaming around. (as compared to many other hotes in the hills) Rooms are like mini Bunglows divided in to 2-4 parts. To start with the curtains were not clean and tap was not working.

We complanied to the manager the attendant did the needful of checking it without success. We asked for a different room and we got one, in which the toilet tap was leaking. (it was clean though!). It was not a good experience. As regard to the others in the group, they were also not excited with the arrangements. Food was warm and good. It was very cool and pleasant in the morning. We stayed there for two nights. This hotel has a good property which has not been maintained properly.

Room Tip: Rooms facing valley are the better ones.
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  • Stayed April 2012, traveled with family
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Helpful?
1 Thank CDKThane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 23, 2013

It is 16 kms from Mussoorie on kempty fall road. They are on main road surrounded by trees. Restaurant offers view of bare mountains. Hygiene standards of rooms are not up to mark while quality of food is good. Cottages offers good view of valley. every room has some sit our area.

Room Tip: cottages offer better view compared to suite
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  • Stayed October 2012, traveled with family
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Helpful?
1 Thank sarojwithu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 30, 2012

pls dont visit in this hotel SURBHEE RESORTS IN MASURI...worst experince ..hotel..
We have booked 3 rooms in Novemner 2012 ..sharing experince with you all.
Borkens rooms door from bottom.,Wash room glass window is broken..flush is not worikng .
FOOD LASO NOT GOOD..
ROOMS ARE IN V BAD CONDITION

I REQUEST TO ALL OF TRAVELRES NEVERS VISIT IN HOTEL SUBHEE RESORTS IN MASURI

Room Tip: pls dont visit in this hotel SURBHEE RESORTS IN MASURI...worst experince ..hotel.. We have booked 3...
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  • Stayed November 2012, traveled with family
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Helpful?
1 Thank veerrai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mussoorie hotels

Navi Mumbai, India
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 12, 2012

We were first apprehensive about our booking,but it turned out to be a very pleasant experience at surbee resorts in mussorie.
The restaurant is good and so is the food.It is at such a high Altitude that we can really appreciate the pains they take to satisfy the guests.There is a game room for children as well as a library to read.Apart from a nursery of exotic plants,this resort offers a splendid view of the hills.The staff go out of the way to help and serve guests.When we went , they didnt accept card payment and we had to go to the City centre to get cash.
No complaints though!
They have huge cottages as well as duplex cottages. nice property. recommended !

  • Stayed June 2011, traveled with family
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Helpful?
3 Thank shankar_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ichalkaranji
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 8, 2012

we checked in to the hotel on 3rd of may. it was a very pathetic hotel.
the reasons were as follows:
1} we checked in the hotel at 10pm and went to the dining hall as dinner was getting closed. to our surprise, there was nobody to attend the hall and direct us where to go or where is the wash basin or wash room.
2} the food quality of the dinner was also poor. it was cold and food was spoiled on the floor which was not cleaned by the staff.we thought we got late so was this condition. but the very next day at the time of breakfast the condition was the same at 8.45 am,
3} when we entered the room, the bedsheets were stincking and as i took it, i felt suffocated. it was very cold outside.and we could not take bedsheets. there was no room heater also.
4} the ambience of the room was also poor.
5} the telephone was not working. there was only oneway speech. we kept on complaining about the same but nobody turned. infact one of the staff told me that there was no maintainance of the hotel from last 1 year. and the management is not looking after the hotel properly. the staff of the hotel din not receive the payment or sallery on time.
5} the height of all these inconviniences was there was no water for bathing on the next day. and no hotel staff bothered to inform the reason for the same. on complaining to the reception they told us that the water pipe is cut and so there is no water. when we decided to check out the hotel, we were offered another cottage where the basin drainage pipe was leaking. this shows that before showing the room the hotel staff had not checked whether the room was in condition or not. i asked the hotel staff to connect me to the MD of the hotel, but they didnot give me his no .
this was the worst experience i have faced during this tour which spoiled our complete vacation.

  • Stayed May 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank mandar_madhura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surbee Resorts

Property: Surbee Resorts
Address: 6,Milestone Kempty Fall Road, Mussoorie 248179, India
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant
Hotel Style:
Ranked #65 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Surbee Resorts 3*
Number of rooms: 44
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