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“Good Choice in Mussoorie”

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Tulip Inn Green Castle
Ranked #51 of 76 Hotels in Mussoorie
Reviewed January 8, 2014

Tulip Inn, Green Castle.. Ahh !!
We traveled there in 2013. One of our friend has suggested us the hotel and we didnt even checked it on the internet. But when we reached there, i saw an old kinda building. But when we checked in and taken to our room, my first impression abt d hotel got changed. Room was beautiful, very clean and spacious. Although the hotel is very far from the stand where the cab will drop u but its location is awesum. View from our room and d sitting area of d hotel, on Mall Road was amazing. Room heater, LCD, big almiras n if i remember it correct, an electronic safe was provided. Hot water is provided 24*7 :) wich is a must in Mussoorie. Room n Washroom were very neat n clean. The only thing wich can b worked upon is the FOOD. Its kinda bland and not dt spicy n tasty. Staff was very helpful, they solved each query of ours regarding the taxi, various tourist's spots etc. You can order food in your room but going downstairs n eating it in d restaurant has its different experience.

You can go to Sagarratna, wich is just 2 min walking from the hotel. In the same building, dere is a fish aquarium kind of a thing where u can see different kind of fishes :) CCD is also dere wich is up to the mark, thank God :))

All in all a good experience n will definitely suggest to d people who r luking a good hotel in Mussoorie !!

Room Tip: Ask for the front room, view is amazing..
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  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Nainja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Green_Castle, General Manager at Tulip Inn Green Castle, responded to this reviewResponded February 22, 2014

Dear Nainja,

Greetings from Tulip Inn Mussoorie!!

We thank you for taking out time and reviewing our hotel and sharing your wonderful thoughts about us. We are more than glad to have liven up to your satisfaction standards and would strive to do so in the future as well.

Warm regards,
Ankit Goel
General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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83 - 89 of 130 reviews

Reviewed October 13, 2013

We stayed at this hotel for a couple of nights in deluxe room with family. Overall, the experience was bad . The ladies at the reception were more interested in browsing computer than helping the guests. The location is good, but what use is it when it is not worth the buck!

Few grievances:


No hand towels were provided
No elevator

No Buffet breakfast and the food tasteless to say the least

All in all, extremely over-priced hotel and not worth the buck!

Quality of food was not that much good but is a bit overpriced. Overall hotel was not value for money esp when no discount is offered.












































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Additional Information about Tulip Inn Green Castle


Address: The Mall, Mussoorie 248122, India (Formerly Hotel Green Castle)


Phone Number: 093 13 330119


Region: India > Uttarakhand > Mussoorie




Amenities:

Bar/Lounge Business Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites

Hotel Style:

Ranked #27 of 60 hotels in Mussoorie

Price range (per night): ₹3,649 - ₹5,352

Hotel Class:2.5 star — Tulip Inn Green Castle 2.5*
Reservation Options: TripAdvisor is proud to partner with Ibibo Web Pvt. Ltd. , TravelGuru, Yatra, Hotels.com, Expedia, MakeMyTrip, ClearTrip, Booking.com and Agoda so you can book your Tulip Inn Green Castle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Room Tip: delux room tey said valley view but the tree in front ofthe room abstructing the view
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank v p S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Green_Castle, General Manager at Tulip Inn Green Castle, responded to this reviewResponded May 26, 2014

Dear Sir,

Greetings from Tulip Inn Mussoorie!!

We thank you for sharing your thoughts about us. We take all our reviews very seriously as we see them as a tool enabling us to continuously know our short-comings and improve upon our failures. It also helps improve my team's morale.
There is a huge infrastructural limitation of putting a lift in the premises and hence, there is little that I can promise on that front but we will definitely bear that in mind.
We have a deep embedded passion to serve our guests which makes us different from the lot here. We try to go out of our way in assisting our guests and accommodating them in case of a problem. However hard we try, we still miss a few things which might be outside the scope of our control.
The Buffet is put when we have more than 7 rooms in-house. If we do not put buffet breakfast, we serve the order in the room or at the restaurant, as per the guests' convenience. As you traveled in the off-season, buffet was not set due to low occupancy.
We would definitely devise stricter control mechanisms to prevent inconvenience to our guests in future.
I apologize for everything and thank you once again for your patience and understanding.

Warm Regards,
Ankit Goel
General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013 via mobile

Location is good. But overall hotel service, food and room is average. Hotel is in the middle of mall road. So you have plenty options for shopping and restaurants. When i visited, hotel was getting renovated. So I hope they must have made it better now.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Anupam_Prakash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Green_Castle, General Manager at Tulip Inn Green Castle, responded to this reviewResponded May 26, 2014

Dear Mr. Prakash,

Greetings from Tulip Inn Mussoorie!!

We thank you for sharing your thoughts about us both good and bad. We take all our reviews very seriously as we see them as a tool enabling us to continuously know our short-comings and improve upon our failures. It also helps improve my team's morale.
We do acknowledge that at the time of your visit the unit was undergoing renovation and maintenance. We apologize for the inconvenience caused to you due to same and extend a humble invitation to you to visit us once again. We assure you of a finer hospitality and a service you would surely talk about.

I thank you once again for your patience and understanding.

Warm regards,
Ankit Goel
General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

i stayed in june last week with family i have checked in early morning and i was allotted superior room on 1st floor, room was good, having valley view,, welcome drink was served on arrival than we have had breakfast, The best thing of my stay was food, It was delicious, we have never went out for food , All meal in hotel, staff was also helpful
My experience was good and i thanks to the hotel for the lovely stay

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank sadhna p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Green_Castle, General Manager at Tulip Inn Green Castle, responded to this reviewResponded May 27, 2014

Dear Mr. Panwar,

Greetings from Tulip Inn Mussoorie!!

We thank you for taking out time and reviewing our hotel and sharing your wonderful thoughts about us. We are more than glad to have liven up to your satisfaction standards and would strive to do so in the future as well.

Warm regards,
Ankit Goel
General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

We stayed at this hotel for a couple of nights in super deluxe room with family. Overall, the experience went from bad to worse. It started with check-in, when at 2 PM also, they were still cleaning the rooms, making the beds etc. We had to wait for around an hour before we could get our room. The hotel staff was discourteous and unhelpful. The ladies at the reception were more interested in yapping around than helping the guests.

The location is good, but what use is it when it is not worth the buck!

Few grievances:
No hot water supply (in Mussourie!)
Blanket was stinking
No hand towels were provided
The extra bad was so uncomfortable that it gave me a backache
No elevator
No one answers room service or calls to reception, even in the middle on night when it might be an emergency! When post mid night we walked down as we needed hot water for the baby with us, we were surprised to see the staff at reception sitting and watching television, ignoring the phone ringing in their ears!
Buffet breakfast was tasteless to say the least

All in all, extremely over-priced hotel and not worth the buck!

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank VidhiSinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Green_Castle, General Manager at Tulip Inn Green Castle, responded to this reviewResponded June 19, 2014

Dear Ms. Singhal,

We are extremely sorry for the inconveniences you had to face during your stay with us at Tulip Inn Green Castle.
However, your review has helped us improve on our week areas. There has been a lot of changes done in the management, staffing, refurbishment in the rooms, public areas & the restaurant.
We thank you for your patience and assure you our very special attention on your next visit.

Warm regards,
Ankit Goel
General Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

i visited mussoorie jan last week with my wife and son i have booked one super deluxe room package directly from their Delhi booking office and i have been allotted room on 2nd floor. room was nicely decorated washroom was clean and hygiene, view from room was excellent we enjoyed buffet dinner at restaurant then we went to mall road did some shopping and return to the hotel then enjoyed discotheque
Very nice property recently tied up with Golden Tulip Hotels

Room Tip: Go for super deluxe room
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  • Stayed: January 2013, traveled with friends
    • Value
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1  Thank anu1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

I first stayed in this hotel in 1998-1999 with my wife. I wanted to recollect memories so I approached again. Since it was off season, I requested even for loyalty discount. The management happily offered us good.

It is situated on the centre of mall road and has its parking place. But you have to have private car otherwise, local authority want permit you to take your car up to hotel.

This hotel was under renovation, still staff had taken care of us.

We enjoyed food. Food was just fabulous.

You can pass good time while sitting in common gallery. Clouds were just around us. You can see beautiful green valley.

For evening walk and to ease wife for shopping it’s the place.

The main marked as also mall market is just walking distance.

Overall we enjoyed monsoon season a lot.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank chetankpandya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tulip Inn Green Castle

Address: The Mall Road | Near SDM Court, Mussoorie 248179, India (Formerly Hotel Green Castle)
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #51 of 76 Hotels in Mussoorie
Price Range: $67 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tulip Inn Green Castle 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Tulip Inn Green Castle is a unique holiday experience blending modern design with a nod to history in typical Uttaranchal style. An intimate thirty-four guestrooms combine sleek style with luxurious comfort. Located on the mall, Green Castle Hotel Mussoorie is perfectly situated between the worlds of business and leisure. Green Castle hotel is located steps from the vibrant Gun Hill. Mall Road restaurants and shopping paradise is minutes from the hotel ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Priceline, Booking.com, Orbitz, Travelocity, Cancelon, Hotwire, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Tulip Inn Green Castle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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