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“Comfortable stay” 3 of 5 bubbles
Review of The Golden Palms Hotel & Spa

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The Golden Palms Hotel & Spa
Ranked #19 of 73 Hotels in Mussoorie
Amritsar, India
Level Contributor
5 reviews
5 hotel reviews
“Comfortable stay”
3 of 5 bubbles Reviewed January 31, 2013

The hotel is a nice property.its a nice place to relax and enjoy.the view from the hotel is beautiful n very scenic.the rooms are nice but the toilets aren't that clean.the food was average but they had good variety.the staff was quite warm and their service was quick.the location of the hotel is very good and is located in da centre of mall road..their disc was also a good experience..overall had a nice experience.

Room Tip: A good hotel
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  • Stayed November 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Seerat9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    104
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    28
    10
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Amritsar, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed January 31, 2013

I stayed at this hotel for 2 nights.The room was not very spacious.The toilets were also not very clean.But the service was good and food was tasty in the hotel.The location of the hotel was the best part as it is located near the main Mall road.It also offered many facilities for the entertainment of children.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gunisha999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

We stayed at the Park Plaza Silverton for 2 days... It's a cozy enough place with nice rooms.... We'd arrived at 2 am in the night and were surprised to get a night snack at that time :) I don't think the hotel deserves the many negative reviews that it's got.... Another plus is the location, from the back lawns you can have a view of the entire valley; also, the hotel is located bang at the start of the mall road so you don't miss anything while going out.

Room Tip: Ask for the 1st floor, balcony rooms overlooking the valley.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Amandeep G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

awesome place to relax and enjoy.its has got beautiful view of valley,a very scenic,breathtaking due to perfect location.great rooms,good breakfast and well arranged buffet dinner with great taste of food. we liked it.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vab1582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, Delhi, India
1 review
4 of 5 bubbles Reviewed January 1, 2013

It is probably best hotel if u wish to stay on the mall road. very near (2mins walk) to the mall road. Always prefer to have hill side view room and ground floor rooms are better as they open in the lawn from their back side. A small, cosy hotel. staff are good and service is good. Food OK. a drawback that being a small hotel, all a small hotel, all noise from the lobby comes in your room.

Room Tip: Hill view room on the groung floor are better
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  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sameer37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 29, 2012

Stayed at the hotel for 1 night in August. The room initially allotted had a filthy bathroom. Asked for a change but it took some time so thumbs down to checkin. The view was just awesome from the hotel. The dinner was average and only vegetarian. We were promised live entertainment but there was none except for a black cat running around in the restaurant. It freaked out my wife and on asking the hotel staff about it, they said it comes often. Staff, though friendly, was slow and not really alert.

Beds are not comfortable and someone taller than 6ft would not be able to fit in. So thumbs down to sleep quality. Breakfast was decent.

What this hotel needs is an overall quality revamp. There is just so much potential with the excellent view and the close proximity to the Mall. Clearly the asking price is not commensurate to the overall quality. I would love to stay here again and could perhaps pay more; however, the hotel needs to pull their socks up.

Room Tip: Valley view rooms on the ground floor.
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gautam269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amritsar, Punjab, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 17, 2012

The hotel doesn't promise good service as compared to few years back.If compared with room tarrifs of the hotel,it is not a good value for money.The only advantage is its location which is excellent.Rooms facing valley view are good one.Rooms other than valley view rooms do not give any view at all.

Room Tip: Stay only if you get rooms facing valley view
See more room tips
  • Stayed July 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Davinder_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Golden Palms Hotel & Spa

Property: The Golden Palms Hotel & Spa
Address: The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
Location: India > Uttarakhand > Mussoorie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#9 Luxury Hotel in Mussoorie
#16 Family Hotel in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Golden Palms Hotel & Spa 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Park Plaza Sylverton Hotel Mussoorie
Park Plaza Mussoorie
Mussoorie Park Plaza

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