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The Golden Palms Hotel & Spa
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Reviews (342)
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290 - 295 of 342 reviews
Reviewed January 2, 2013

awesome place to relax and enjoy.its has got beautiful view of valley,a very scenic,breathtaking due to perfect location.great rooms,good breakfast and well arranged buffet dinner with great taste of food. we liked it.

  • Stayed: February 2012, traveled with family
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1  Thank vab1582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

It is probably best hotel if u wish to stay on the mall road. very near (2mins walk) to the mall road. Always prefer to have hill side view room and ground floor rooms are better as they open in the lawn from their back side. A small, cosy hotel. staff are good and service is good. Food OK. a drawback that being a small hotel, all a small hotel, all noise from the lobby comes in your room.

Room Tip: Hill view room on the groung floor are better
  • Stayed: December 2012, traveled with family
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Thank Sameer37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

Stayed at the hotel for 1 night in August. The room initially allotted had a filthy bathroom. Asked for a change but it took some time so thumbs down to checkin. The view was just awesome from the hotel. The dinner was average and only vegetarian. We were promised live entertainment but there was none except for a black cat running around in the restaurant. It freaked out my wife and on asking the hotel staff about it, they said it comes often. Staff, though friendly, was slow and not really alert.

Beds are not comfortable and someone taller than 6ft would not be able to fit in. So thumbs down to sleep quality. Breakfast was decent.

What this hotel needs is an overall quality revamp. There is just so much potential with the excellent view and the close proximity to the Mall. Clearly the asking price is not commensurate to the overall quality. I would love to stay here again and could perhaps pay more; however, the hotel needs to pull their socks up.

Room Tip: Valley view rooms on the ground floor.
  • Stayed: August 2012, traveled as a couple
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Thank gautam269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2012

The hotel doesn't promise good service as compared to few years back.If compared with room tarrifs of the hotel,it is not a good value for money.The only advantage is its location which is excellent.Rooms facing valley view are good one.Rooms other than valley view rooms do not give any view at all.

Room Tip: Stay only if you get rooms facing valley view
  • Stayed: July 2012, traveled with family
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3  Thank Davinder_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

This property was managed by Carlson Hotels, under their Park Plaza brand till some years ago. Currently, its under private management. Which translates into poor service.

The redeeming factor about the hotel is its location. It's located right opposite the "Picture Palace" end of Mall Road. And since vehicles are not allowed on Mall road, you have to lug you luggage to hotels which are further down mall road. For this hotel, you just have a three minute downhill walk. Its a small hotel, roughly 40 odd rooms which means its not overrun with people during high season. There is a small garden which has great views of the valley.

And that's where the positives end. The rooms need an overhaul, paint is peeling off the walls, upholstery is tattered. Bathrooms while clean, need major repairs. I had breakfast and lunch at the hotel, which wasn't the greatest. They do not do À la carte, all meals are buffets at their only dimly lit restaurant opposite the reception.

Wifi Interet is Rs.200 an hour and most of the times, it doesn't work. You could however sneak into a small room under the spiral staircase, where they have one computer which has decent connectivity. For some reason, data cards don't really work in the hotel, so you are dependent on the hotels internet connection.

Room Tip: The rooms facing the valley are the ones to opt for, specially the ones which are on the ground floor, as you get a small sit out area of your own and access to the entire garden. Avoid room numbers 115 to 118.
  • Stayed: July 2012, traveled on business
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2  Thank Chakshu_Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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