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“Savoy, Old world charm still exists”

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WelcomHotel The Savoy
Ranked #1 of 74 Hotels in Mussoorie
Certificate of Excellence
Mumbai
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Savoy, Old world charm still exists”
Reviewed August 1, 2014

Compliments to the ITC group to have been able to restore The Savoy, Mussoorie to its original grandeur.
The Grand Dining Room, the Lounge and The Bar takes you back in time, with oakwood paneling , leather tapestry and high ceilings.
The Rooms also very pretty with wood and pretty tapestry with a for opening at the back.
My only complaint was to the loud music being played all day (7am to 12midnight) in the courtyard which i found very disturbing and despite our repeated requests to turn the volume down or to shut it, there was no relief forthcoming.
But overall, a lovely experience to be back at The Savoy

Room Tip: be sure to request/select a room closer to the Main House especially if you have older people in yo...
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  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank JPHazarat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, November 22, 2014
Dear Mr. Hazarat,

At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice.

While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.

At Fortune The Savoy it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.


Regards,
Rajiv Mohan Chopra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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  • German first
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English first
Jaipur, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2014

This hotel beats the any other five star hotel hands down...superb location, excellent hospitality..all in all we had a superb family vacation for four days..some staff names that we remember sachin, ajay, arjun, jeetu, amit, the person who looks after the recreational area, housekeeping staff....thanks to team Fortune Savoy. Will surely return soon !!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, July 30, 2014
Dear Valued Guest,

We all at Fortune The Savoy, thank you for having stayed with us, and posting your reviews, which will certainly motivate our staff to serve you even better, We are glad to know that
overall you had a pleasant and memorable stay with us, and found the hotel upto your expectation. We look forward to welcoming you back again in the near future.
Thanking you

Warm Regards

Vijender Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 17, 2014 via mobile

I loved my 3 day stay at fortune the savoy and if i plan to visit mussorie again in future than the savoy is gonna be my first n last choice, everything right from the entrance to the room n washroom was just mind blowing, staff is more than happy to assist its guest at any point of time.
When it comes to food, hats off to the chef, amazing food. Restarent is good and i personally liked the pastries and cakes at high tea.

All in all, great hotel with great architecture, excellent staff; amazing food; picterseque surrounding with an equally interesting and mysterious history and undoubtly bright future.

Stayed October 2013, traveled as a couple
Helpful?
Thank Paramjeet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, July 22, 2014
Dear Valued Guest,
We all at Fortune The Savoy thank you for having stayed with us, and posting your reviews, which will certainly motivate our staff to serve you better. We are glad to know that overall your stay at the hotel was comfortable amd memorable, and you found the hotel upto your expectation.
We look forward to welcoming you back again in the near future.

Thanking you

Warm Regards


Vijender Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed July 14, 2014

Our stay at fortune the savoy was just perfect. It's just located near to the library. Very calm b sceniric environment. Simply loved the grand dinning hall breakfast. Service was really quick and just what we expected. Hygienic and cleanliness was one thing that made loved the complete experience. Will definetly visit again!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaily J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, July 22, 2014
Dear Valued Guest,
We all at Fortune The Savoy, thank you for having stayed with us, and posting your reviews, which will certainly motivate our staff to serve you even better. We are glad to know that overall you had an pleasant stay, and found the hotel upto your expectation.
We look forward to welcoming you back again in the near future.

Thanking you

Warm Regards,

Vijender Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nainital, India
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 14, 2014

With its colonial architecture and majesty the property completely amazes you. I stayed at Savoy with my family for one night and had a wonderful and comfortable stay..!!We received a warm welcome of our arrival and at every step the staff was courteous.

The rooms are beautiful and wonderfully done with all modern amenities yet have the comfort and coziness of home.

The location is just wonderful and I would say all those people looking for something serene would completely love it.

The Restaurant is beautiful and wonderfully done up. The food was delicious and all of us loved it especially the desserts. Hospitality is commendable!! The staff is ever ready to help you. I would highly recommend this property to all!!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank kamaltripathi07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, July 16, 2014
Dear Valued Guest,
We all at Fortune The Savoy thank you for having stayed with us and thank you for posting your reviews, which will certainly motivate the staff to serve you even better. We are glad to know that overall you had a pleasant stay and found the hotel upto your expectations.
We look forward to welcoming you back again in the near future.

Thanking you

Warm Regards


Vijender Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ludhiana
1 review
Reviewed July 8, 2014

We went for three days vacation and really enjoyed our stay in the hotel. Before going to the hotel we find from internet that it s a haunted property and almost made our mind to cancel our stay but fortunately we moved ahead with our plan to visit, and found its a superb property not a haunted one and staff was also very nice, we had a pefect time and look forward to stay there

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank munishjairth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, July 10, 2014
Dear Mr Jairth
,The management and the staff at Fortune the Savoy thank you for staying with us, and posting your reviews which will motivate the staff to serve better. We are glad to know that overall you had a pleasant stay, and found the hotel upto your expectation.
We look forward to welcoming you back again in the near future.
Thanking you for your patronage.

Warm Regards

Vijender Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 5, 2014

We stayed at Fortune Savoy during our visit to Mussoorie.
Positives:
The location of the hotel is great - walking distance from the mall. Once you enter the hotel you are transported to another world. The lawns are beautiful, the dining room is grand and the rooms are comfortable. The breakfast buffet is impressive. The recreation room has several games and can keep kids occupied for a long time.

Negatives:
The dinner buffet was too expensive for what was on offer.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SouMu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1902Savoy, General Manager at WelcomHotel The Savoy, responded to this review, July 7, 2014
Dear Valued Guest,
We all at Fortune The Savoy thank you for staying with us, and for posting your reviews which will certainly motivate our staff to serve you even better. We are glad to know that overall you found the hotel and services upto your expectation, and had a memorable stay.
We have a made of your suggestion , where you found the buffet a little expensive, we will review
the same and take corrective measures.
We look forward to welcoming you back again in the near future.

Thanking you

Warm Regards

Vijender Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel The Savoy

Property: WelcomHotel The Savoy
Address: Library Bazar | Gandhi Chowk, Mussoorie 248179, India (Formerly Fortune The Savoy)
Location: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — WelcomHotel The Savoy 4*
Number of rooms: 50
Official Description (provided by the hotel):
The British have always needed their summer holiday resorts, and Mussoorie, like other hill-stations in India, was almost entirely an invention of the British. While Shimla became the summer capital of British India, Mussoorie became its pleasure capital. Located 34 km from Dehradun at an altitude of 2500 metres above sea level in the beautiful Gharwal Hills, it is one of the most frequently visited hill stations in India as it provides the perfect getaway to those who want relief from the hot, sultry conditions of the plains, especially since it is close enough to the capital to make just a weekend trip.Swirled in the mist of time, Fortune The Savoy is an elegant and historic hotel that was opened by Cecil D. Lincoln, an Irish barrister, here in 1902. Built in English Gothic architecture style and spread over 11 acres, Fortune The Savoy is a wonderful mix of old world charm and new-age conveniences, and promises to give its guests an unparalleled experience. With a regal history of more than a hundred years, the hotel has been delighting famous dignitaries and royalties from India and abroad with its heart-warming services and all the appurtenances of luxury. It is a place that has inspired famous authors and playwrights. Its 'Writer's Bar' remained famous for many decades after the independence of India in 1947. In April 2001, the hotel hosted its first writer's retreat, followed by another one in 2002, which included writers, academics, film-makers and people from other walks of life. ... more   less 
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