Absolutely gorgeous building. However the impression one gets it that the owners have decided get as much money out of it ,and have absolutely no interested in running it. My views
1. Poor upkeep and maintenance: Peeling paint, insects, open naked wires are some examples. The bed linen was bad, the sofas were stained with food, the carpet was threadbare in the room.
2. The service: They have around 7 people who do everything from cook the food to clean the room. No property manager seem to be around, The fabled personal touch( which has been talked of in the reviews) was not present, The only time I saw Ms Anu Singh was was 2 minutes , and all she wanted was a good tripadvisor review. It took ages to get anything done.
3. The Food. Terrible to taste. Overpriced( a watery panner palak for 210). They dont have a cook it seems, The same guys cleaning the rooms seem to be making the food,...