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WelcomHeritage Kasmanda Palace
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Reviews (329)
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245 - 250 of 329 reviews
Reviewed July 29, 2013

Had a wonderful time with my wife and kids at this place. My uncle suggested me to stay at Kasmanda Hotel in Mussoorie. Made the reservation directly by calling the Hotel before arrival. Being off-season they offered great price and no charges for Breakfast.
I would recommend this Hotel.

Room Tip: All rooms are beautiful
  • Stayed: July 2013, traveled with family
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1  Thank rahullsareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this reviewResponded July 30, 2013

Dear Guest,

Thank you for your appreciative review about the Kasmanda Palace Hotel.

We are happy to know that you had a nice comfortable stay with us.

We always recommend guests to call or email directly to the hotel for reservations, so that they can be informed about any promotional and or special offers being offered during that period. We are happy you did and availed the special offer.

We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon !

Warm Regards,

Dinkar Singh
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

The hotel was booked thru travel sites, the only reason for selection of hotel was the details mentioned at website and the picture of the hotel. Upon arriving Mussorrie , came to know that , the hotel has pick up and drop off facility at Mall road, which is very handy. The staff are homely and trained. (not the exclusively trained in hotel management) but good enough to tender warm flavour of Indian hospitality. The rooms are big enough and place has a good restaurant. The ourdoor sitting arrangement of restaurant provides a wonderful view of valley.
The only improvement required here is the wifi facility at room, though it is available at restaurant but while in holiday its preferred to have all the necessary facility at room.

  • Stayed: July 2013, traveled with family
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1  Thank Praveen_K_Singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this reviewResponded July 25, 2013

Dear Guest,

Thank you for your warm and appreciative review about the Kasmanda Palace Hotel.

We are delighted to learn about your experience. Your suggestion about wifi in the guest bedrooms has been taken into consideration and we are looking into it. Currently our internal walls are quite thick as its a heritage building, but we will certainly look at the possibilities of installing wifi in the bedrooms too.

We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon !

Warm Regards,

Dinkar Singh
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

An Excellent Hotel, ideally located with amazing food and wonderful Hospitality.
We stayed in Kasmanda Palace for the first time and can say that whenever we will come back, we will stay here only. The room was spacious and clean with a nice view of the valley. The garden was amazing with lovely trees and flowers. Though the non stop rain played a spoilt sport and we had to stay inside the hotel premises for two days, we didnt seem to mind as the hotel has lots of history and one can spend hours going through all the photographs and not to forget the wonderful food!
A sincere Thanks to the entire staff at Kasmanda Palace for taking such wonderful care of us.

  • Stayed: June 2013, traveled with family
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1  Thank sameer28seth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this reviewResponded June 27, 2013

Dear Guest,

Thank you for appreciating our heritage property and the gardens and lawns that we have maintained to the best of our ability and resources. Your compliments about the service and food have been conveyed to the entire hotel team.

We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon!

Warm Regards

Dinkar Singh
Owner

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Reviewed June 22, 2013

it was excellent stay there ,,service is excellent ,cleanliness is gud . everything is fine .
i stayed there for 2 days . just improve the menu of ur buffet ,compare with other hotels like jp etc,., please change ur tv sets . rest all gud .please add some games corner for kids ,something like table tennis or badminton court . video games or something ... wifi is not available at all ... plz this is neccessasity these days .. rest all gud ...
luv to come again

  • Stayed: June 2013, traveled with family
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1  Thank kawalpreetsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this reviewResponded June 27, 2013

Dear Guest,

Thank you for your warm and appreciative review about Kasmanda Palace.

We really appreciate your frank feedback as it helps us further improve ourselves. We do have a budgetary constraint as compared to a hotel like JP which is a 5 star property and we are a no star category hotel. However we will definitely look into ways of further improving our buffet menu.

We do have badminton at the end of our larger lawns, but we will put more signage so that guests are aware of the badminton court. Table tennis is a good idea too and we will try to see if we can incorporate it too in the coming months. Our Lounge is now operational and you would be happy to know that we have installed wifi there for hotel guests. We are also in the process of changing the televisions in the guest rooms.

We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon!

Warm Regards,

Dinkar Singh
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

Dear ALL, pleASE... at least once.. go there n hav the feel of ambience... the moDERN facility with the essence of 1838... FeeL THe ROYALTY... n KINGSHIP.. our country had. if u r net savvy.. then.. u will B amazed by facTS N figures n Pictographs. N last bt not least. the Food... awesome maN.. With all the pleaSING staFF.. N believe me.. all r real.. plz dont thINK.. i m getting somthing in return in writing all thIS.. "as DESI mentality"... bt just go n fEEL.. IF u will b unsatisfied.. Curse me n abuse me pUBlicaly here...
BeleiVE.. ME.. mussoRIE IS A heavan.. in season.. n thIS hotel.. is the bEst among aLL.. right on mall road, on THe tOP, talking wth the clouds.. tRUally "PAIsa vasOOL"..

Room Tip: aLL Rooms r EXCellent.. bt.... if u r FReaKY One..then go to new wiNGS..
  • Stayed: May 2013, traveled with family
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Thank Rohit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this reviewResponded June 27, 2013

Dear Guest

Thank you for your warm and appreciative review about the Kasmanda Palace Hotel.

We are delighted to know that you enjoyed your time with us at Kasmanda Palace. Your compliments have been conveyed to the entire hotel team.

We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon!

Warm Regards,

Dinkar Singh
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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